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action #102638

Investigate black screen between lockscreen

Added by syrianidou_sofia 8 months ago. Updated 7 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Target version:
Start date:
2021-11-18
Due date:
% Done:

0%

Estimated time:

Description

There is a black screen appearing while openqa tests are either unlocking screen or logging in to gnome, or shutting down. Examples:
QAM test: https://openqa.suse.de/tests/7677966#step/consoletest_finish/25
https://openqa.suse.de/tests/7583401#step/consoletest_finish/21
https://openqa.suse.de/tests/7603022#step/shutdown/8
https://openqa.suse.de/tests/7589906#step/shutdown/8

We could try to check if indeed there is a bug here ( see bug#1168979 ) or in case it's openqa taking too long to switch screens for archs like ppc64le and s390x, we can implement a better workaround than this: https://openqa.suse.de/tests/7618984#step/consoletest_finish/20 which sometimes works, sometimes doesn't. Creating a new needle doesn't really help, because the needle matches too many times and this failure can happen: https://openqa.suse.de/tests/7697165#step/consoletest_finish/33

History

#1 Updated by syrianidou_sofia 8 months ago

  • Target version set to Current

#2 Updated by dzedro 8 months ago

  • Status changed from New to In Progress
  • Assignee set to dzedro

As already mentioned in https://progress.opensuse.org/issues/101292
one of the failures is just matching needle of cached screen after switching to x11,
generic-desktop match but after pressing keys desktop-runner failed because job is on displaymanager-password-prompt
But there are also issues on s390x, probably bug and another failures which are mixed together.
Many jobs are marked with bsc#1168979 but they are completely unrelated.

#4 Updated by dzedro 7 months ago

There is issue on SLE 15* s390x where after login GDM can't connect to display :1 gdm[1662]: Unable to connect to display ::1:1
This is somehow triggered by screensaver, still collecting some info to update https://bugzilla.suse.com/show_bug.cgi?id=1190422
As workaround disable screensaver on s390x https://github.com/os-autoinst/os-autoinst-distri-opensuse/pull/13792

#5 Updated by JERiveraMoya 7 months ago

  • Status changed from In Progress to Feedback

#6 Updated by JERiveraMoya 7 months ago

latest build for SLE-15-SP4 we haven't see any issue.

#7 Updated by JERiveraMoya 7 months ago

  • Status changed from Feedback to Closed

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