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action #98916

action #98673: [retro] Unhandled alert about job queue for nearly a day, users brought it up in chat, should have been picked up sooner size:S

Improve alert handling - weekly alert duty

Added by okurz about 1 month ago. Updated 23 days ago.

Status:
Resolved
Priority:
High
Assignee:
Target version:
Start date:
Due date:
2021-10-04
% Done:

0%

Estimated time:

Description

An "alert duty" experiment could look like so:

  • Going by the order of team members in the wiki
  • Rotation every week
  • The person on duty makes sure we have no unhandled alerts

Related issues

Copied from QA - action #98673: [retro] Unhandled alert about job queue for nearly a day, users brought it up in chat, should have been picked up sooner size:SBlocked2021-09-202022-02-04

Copied to QA - action #98919: Improve alert handling - slack notificationsBlocked2021-09-202022-02-04

History

#1 Updated by okurz about 1 month ago

  • Copied from action #98673: [retro] Unhandled alert about job queue for nearly a day, users brought it up in chat, should have been picked up sooner size:S added

#2 Updated by okurz about 1 month ago

  • Copied to action #98919: Improve alert handling - slack notifications added

#3 Updated by cdywan about 1 month ago

  • Description updated (diff)

As mentioned in #98673#note-5 I volunteer to start the experiment. Let's see how this works in practice.

#4 Updated by okurz 23 days ago

  • Status changed from Feedback to Resolved

cdywan I would say it works in practice with you and me doing it over the past two weeks. Today we successfully handed over to mkitter. I added a wiki section on https://progress.opensuse.org/projects/qa/wiki/Wiki#Weekly-alert-duty . With this we should be good to go.

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