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action #98916

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action #98673: [retro] Unhandled alert about job queue for nearly a day, users brought it up in chat, should have been picked up sooner size:S

Improve alert handling - weekly alert duty

Added by okurz over 3 years ago. Updated about 3 years ago.

Status:
Resolved
Priority:
High
Assignee:
Start date:
Due date:
% Done:

0%

Estimated time:

Description

An "alert duty" experiment could look like so:

  • Going by the order of team members in the wiki
  • Rotation every week
  • The person on duty makes sure we have no unhandled alerts

Related issues 2 (1 open1 closed)

Copied from QA (public) - action #98673: [retro] Unhandled alert about job queue for nearly a day, users brought it up in chat, should have been picked up sooner size:SResolvedlivdywan

Actions
Copied to QA (public) - action #98919: Improve alert handling - slack notificationsWorkable2021-09-20

Actions
Actions #1

Updated by okurz over 3 years ago

  • Copied from action #98673: [retro] Unhandled alert about job queue for nearly a day, users brought it up in chat, should have been picked up sooner size:S added
Actions #2

Updated by okurz over 3 years ago

  • Copied to action #98919: Improve alert handling - slack notifications added
Actions #3

Updated by livdywan over 3 years ago

  • Description updated (diff)

As mentioned in #98673#note-5 I volunteer to start the experiment. Let's see how this works in practice.

Actions #4

Updated by okurz about 3 years ago

  • Status changed from Feedback to Resolved

@cdywan I would say it works in practice with you and me doing it over the past two weeks. Today we successfully handed over to mkitter. I added a wiki section on https://progress.opensuse.org/projects/qa/wiki/Wiki#Weekly-alert-duty . With this we should be good to go.

Actions #5

Updated by livdywan about 3 years ago

  • Due date deleted (2021-10-04)
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