communication #90044
closedforums.opensuse.org is not accesable
100%
Description
I have a problem logging in with my account into forums.opensuse.org
I have successfully created my account Alekssan2 on https://idp-portal.suse.com/
I can successfully log in and use my account on any Opensuse services like:
https://progress.opensuse.org
https://bugzilla.opensuse.org
However, forums.opensuse.org login does not work for me. I try to login with the correct credentials, then I am redirected to the main page of forum.opensuse.org. I can't post on the forum, see my profile and "reply with quote" to the posts. When I click a "reply with quote" button, I am prompted to enter my credentials again and it is the loop I am in.
I tried logging in with different browsers and devices to no avail.
Please help me get the access to the forum again.
Updated by cboltz about 3 years ago
- Category set to Forum
- Assignee set to malcolmlewis
Updated by malcolmlewis about 3 years ago
- Status changed from New to Feedback
Alekssan2 wrote:
I have a problem logging in with my account into forums.opensuse.org
I have successfully created my account Alekssan2 on https://idp-portal.suse.com/
I can successfully log in and use my account on any Opensuse services like:
https://progress.opensuse.org
https://bugzilla.opensuse.org
However, forums.opensuse.org login does not work for me. I try to login with the correct credentials, then I am redirected to the main page of forum.opensuse.org. I can't post on the forum, see my profile and "reply with quote" to the posts. When I click a "reply with quote" button, I am prompted to enter my credentials again and it is the loop I am in.I tried logging in with different browsers and devices to no avail.
Please help me get the access to the forum again.
Hi
I'm guessing you had a Forum account previously and did not migrate, you used the same email address for the new account? If so what was the username and email address used.
Updated by Alekssan about 3 years ago
malcolmlewis wrote:
Alekssan2 wrote:
I have a problem logging in with my account into forums.opensuse.org
I have successfully created my account Alekssan2 on https://idp-portal.suse.com/
I can successfully log in and use my account on any Opensuse services like:
https://progress.opensuse.org
https://bugzilla.opensuse.org
However, forums.opensuse.org login does not work for me. I try to login with the correct credentials, then I am redirected to the main page of forum.opensuse.org. I can't post on the forum, see my profile and "reply with quote" to the posts. When I click a "reply with quote" button, I am prompted to enter my credentials again and it is the loop I am in.I tried logging in with different browsers and devices to no avail.
Please help me get the access to the forum again.
Hi
I'm guessing you had a Forum account previously and did not migrate, you used the same email address for the new account? If so what was the username and email address used.
I had the old account "Alekssan" assigned to the same name. I did the migration procedure as it was described on the IDP portal. However, I could not access it anymore since the transition to the other credentials platform in July 2020, so I created "Alekssan2" to be able to log in.
I tried logging in "Alekssan" again today and it worked! Apparently the forum doesn't allow two accounts with the same e-mail to exist.
I assume it solves my problem.
Updated by malcolmlewis about 3 years ago
- Status changed from Feedback to Resolved
- % Done changed from 0 to 100
Alekssan wrote:
malcolmlewis wrote:
Alekssan2 wrote:
I have a problem logging in with my account into forums.opensuse.org
I have successfully created my account Alekssan2 on https://idp-portal.suse.com/
I can successfully log in and use my account on any Opensuse services like:
https://progress.opensuse.org
https://bugzilla.opensuse.org
However, forums.opensuse.org login does not work for me. I try to login with the correct credentials, then I am redirected to the main page of forum.opensuse.org. I can't post on the forum, see my profile and "reply with quote" to the posts. When I click a "reply with quote" button, I am prompted to enter my credentials again and it is the loop I am in.I tried logging in with different browsers and devices to no avail.
Please help me get the access to the forum again.
Hi
I'm guessing you had a Forum account previously and did not migrate, you used the same email address for the new account? If so what was the username and email address used.I had the old account "Alekssan" assigned to the same name. I did the migration procedure as it was described on the IDP portal. However, I could not access it anymore since the transition to the other credentials platform in July 2020, so I created "Alekssan2" to be able to log in.
I tried logging in "Alekssan" again today and it worked! Apparently the forum doesn't allow two accounts with the same e-mail to exist.
I assume it solves my problem.
Hi
Yes, if emails the same I have to invalidate the old one. I will close this then.