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tickets #54182

closed

Unable to login to Opensuse forum

Added by andy_millman@yahoo.co.uk almost 5 years ago. Updated over 4 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
okurz
Category:
Servers hosted in Provo
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Hi, I'm trying to log into the opensuse forum (ironically to report a bug) but I can't log-in. Any browser I use gets stuck in an infinite TLS-handshake loop during log-in. I was told to report this issue to you.

Many thanks,
Andy.

Related issues 2 (0 open — 2 closed)

Related to openSUSE admin - tickets #42599: [admin] Redirection limit for this URL exceeded trying to reach BOO and forumsResolvedokurz

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Related to openSUSE admin - tickets #50681: Cannot login to progress.opensuse.orgResolvedokurz

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 #2

Updated by okurz almost 5 years ago

  • Private changed from Yes to No
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 #3

Updated by okurz almost 5 years ago

  • Related to tickets #42599: [admin] Redirection limit for this URL exceeded trying to reach BOO and forums added
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 #4

Updated by okurz almost 5 years ago

  • Related to tickets #50681: Cannot login to progress.opensuse.org added
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 #7

Updated by okurz over 4 years ago

  • Category set to Servers hosted in Provo
  • Status changed from New to Feedback
  • Assignee set to okurz

I just closed ticket https://progress.opensuse.org/issues/42599 #42599 . Do you still see this issue?

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 #8

Updated by andy_millman@yahoo.co.uk over 4 years ago

HI yes I am still experiencing this bug.Unable to log in to opensuse forums.
Andy.

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 #9

Updated by okurz over 4 years ago

I see. Thank you for letting me know. Then it looks like a problem specific to your account. Can you please report the issue over https://rio.microfocuscloud.com ? I hope this is available for you with the SUSE account you have. If you are unable to do so I can create the ticket myself but this would be less efficient for me to act as middle-man :)

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 #10

Updated by andy_millman@yahoo.co.uk over 4 years ago

Hi, many thanks for the reply. Unfortunately my opensuse account won't let me log in to that domain.

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 #11

Updated by okurz over 4 years ago

Well, the best I myself can do is create a RIO ticket myself and forward all information. Can you help to answer the following questions upfront:

  • which browser(s) do you use, on which operating system, which version (as you mentioned "any browser you use" reproduces this)?
  • are other services also affected, e.g. bugzilla.opensuse.org, connect.opensuse.org, progress.opensuse.org, build.opensuse.org ? They should all work with the same account
  • did you crosscheck another account, another browser, different OS?

For making you searchable in the logs, the following additional information is probably helpful:

  • your IP at the time of failure
  • the exact date and time of the failure (including timezone)
  • the URL you (attempted to) use

It might also be helpful to know when you logged in - ideally with the exact time

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 #12

Updated by okurz over 4 years ago

  • Status changed from Feedback to Rejected

no response

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