action #170026
closed
[QA][tools][monitor] monitor.qa.suse.de is down
Added by waynechen55 about 1 month ago.
Updated 27 days ago.
Category:
Regressions/Crashes
Description
Observation¶
Can not reach monitor.qa.suse.de at the moment.
Can not open monitor.qa.suse.de webpage
localhost:/home/waynechen # ping -c5 -4 monitor.qa.suse.de
PING (10.168.192.191) 56(84) bytes of data.
From 81.95.8.245 (81.95.8.245) icmp_seq=1 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=2 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=3 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=4 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=5 Destination Host Unreachable
--- ping statistics ---
5 packets transmitted, 0 received, +5 errors, 100% packet loss, time 4062ms
pipe 4
localhost:/home/waynechen # ping -c5 -6 monitor.qa.suse.de
PING monitor.qa.suse.de(2a07:de40:a102:5:5054:ff:fe00:894e (2a07:de40:a102:5:5054:ff:fe00:894e)) 56 data bytes
--- monitor.qa.suse.de ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4084ms
Steps to reproduce¶
Impact¶
- Can not open dashboard
- Can not store metrics data
Problem¶
- monitor.qa.suse.de down unexpectedly ?
Suggestions¶
- Check host on which monitor.qa.suse.de runs
- Check related services
- Check firewall rules
Workaround¶
n/a
Related issues
1 (1 open — 0 closed)
- Category set to Regressions/Crashes
- Status changed from New to Resolved
- Assignee set to okurz
- Target version set to Ready
There was a short power outage in NUE2 on 2024-11-17 causing problems on the TOR network switches which needed manual intervention by IT. monitor.qa.suse.de is back up and fully reachable again. Details in #170038
- Tags set to infra, reactive work, nue2
- Status changed from Resolved to Workable
monitor.qa.suse.de is not accessible again. Power outage again ? @okurz
- Related to action #170077: Put more storage into qamaster "to make our lives easier in general" size:M added
- Status changed from Workable to Blocked
okurz wrote in #note-4:
No, now it's #170077
localhost:/home/waynechen/Projects/QE_Metrics/deployment_backup # ping -c5 -4 qamaster.qe.nue2.suse.org
PING (10.168.192.188) 56(84) bytes of data.
From 81.95.8.245 (81.95.8.245) icmp_seq=1 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=2 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=3 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=4 Destination Host Unreachable
From 81.95.8.245 (81.95.8.245) icmp_seq=5 Destination Host Unreachable
--- ping statistics ---
5 packets transmitted, 0 received, +5 errors, 100% packet loss, time 4071ms
pipe 4
localhost:/home/waynechen/Projects/QE_Metrics/deployment_backup # ping -c5 -6 qamaster.qe.nue2.suse.org
PING qamaster.qe.nue2.suse.org(2a07:de40:a102:5:225:90ff:fef1:d8e4 (2a07:de40:a102:5:225:90ff:fef1:d8e4)) 56 data bytes
--- qamaster.qe.nue2.suse.org ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4103ms
- Status changed from Blocked to Resolved
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