tickets #156976
closed
I can't log into my account on code.opensuse.org
Added by opendreas@gmail.com about 1 year ago.
Updated 9 months ago.
Description
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Hello, when I try to log into my account, the following message appears
Could not set up you as a user properly, please contact an administrator
https://code.opensuse.org/about
I hope you can help me.
With best regards,
Andreas
- Category set to Accounts
- Status changed from New to Workable
- Category changed from Accounts to Pagure
- Assignee set to Pharaoh_Atem
Mar 12 16:58:02 pagure01 gunicorn[21018]: 2024-03-12 16:58:02,390 [INFO] root: Performing discovery on https://www.opensuse.org/openid/user/Opendreas
Mar 12 16:58:02 pagure01 gunicorn[21018]: DETAIL: Key (email)=(opendreas@gmail.com) already exists.
Mar 12 16:58:02 pagure01 gunicorn[21018]: [parameters: {'user_id': 379, 'email': 'opendreas@gmail.com'}]
- Private changed from Yes to No
- Related to tickets #122449: Ipsilon generates new uid for existing users added
- Status changed from Workable to Feedback
- Assignee changed from Pharaoh_Atem to crameleon
Hi,
we identified an issue causing this situation when a differently capitalized username is passed. Please try to authenticate using the same capitalization as used when having logged in to code.opensuse.org for the first time - that is opendreas, all lowercase letters.
Let me know if this works.
Best,
Georg
- Status changed from Feedback to Closed
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