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tickets #150998

closed

E-mail sent to election-officials@o.o not accepted by mailman

Added by Ishwon 6 months ago. Updated 6 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
pjessen
Category:
Mailing lists
Target version:
-
Start date:
2023-11-17
Due date:
% Done:

100%

Estimated time:

Description

Hello,

I sent two e-mails to election-officials@opensuse.org and received the message below:

Your message to the Election Officials mailing-list was rejected for the following
reasons:

Header "x-spam-status: No, score=-2.1 required=5.0 tests=DKIM_SIGNED,DKIM_VALID,
    DKIM_VALID_AU,HTML_MESSAGE,MAILING_LIST_MULTI,RCVD_IN_DNSWL_MED,
    RCVD_IN_ZEN_BLOCKED_OPENDNS,RDNS_NONE,SPF_HELO_NONE autolearn=disabled
    version=3.4.5" matched a header rule

From the openSUSE Bar Telegram group, I read another person encountered the issue when sending e-mail to the election-officials@o.o address.

The Board Election 2023 having been announced, we are expecting members wishing to run for this election will be sending their candidature on the mailing list.

Grateful if the issue could be investigated.

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 #1

Updated by pjessen 6 months ago

  • Subject changed from E-mail sent to election-officials@o.o categorised as spam to E-mail sent to election-officials@o.o not accepted by mailman
  • Assignee set to pjessen

Hi Ishwon,
that header does not look like anything was categorised as spam - "No, score=-2.1". However, it looks like mailman has a rule for it. I'll look into it.

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 #2

Updated by pjessen 6 months ago

  • Status changed from New to Feedback

pjessen wrote in #note-1:

However, it looks like mailman has a rule for it. I'll look into it.

Found it - please don't use HTML formatting.

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 #3

Updated by Ishwon 6 months ago

Ah. Thanks.
Previously, when sending HTML emails to the list, it would clearly warn so.
This time showing the header and saying header rule matched was a bit ambiguous.

Thanks for pointing to it.

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 #4

Updated by DocB 6 months ago

Actually I have a similar issue when sending to factory:
factory@lists.opensuse.org
host mx1.opensuse.org [195.135.221.175]
SMTP error from remote mail server after pipelined end of data:
550 5.7.1 Spam identified (5.1/5.0)
Plain text mail with signature

Return-path: docb@opensuse.org
Received: from 145.224.67.164
by ms-10.1blu.de with esmtpsa (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
(Exim 4.95)
(envelope-from docb@opensuse.org)
id 1r3bv8-007z6E-3C
for factory@lists.opensuse.org;
Thu, 16 Nov 2023 13:56:34 +0100
From: Axel Braun docb@opensuse.org
To: factory@lists.opensuse.org
Subject: Re: New Tumbleweed snapshot 20231113 released!

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 #5

Updated by pjessen 6 months ago

DocB wrote in #note-4:

Actually I have a similar issue when sending to factory:
factory@lists.opensuse.org
host mx1.opensuse.org [195.135.221.175]
SMTP error from remote mail server after pipelined end of data:
550 5.7.1 Spam identified (5.1/5.0)

5.1 vs 5.0 - any chance you forgot to change the subject?

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 #6

Updated by pjessen 6 months ago

  • Status changed from Feedback to Resolved
  • % Done changed from 0 to 100

Ishwon wrote in #note-3:

Ah. Thanks.
Previously, when sending HTML emails to the list, it would clearly warn so.
This time showing the header and saying header rule matched was a bit ambiguous.

I agree, there is room for improvement.

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