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action #139004

closed

Cron <root@openqa-service> (date; fetch_openqa_bugs)> /tmp/fetch_openqa_bugs_osd.log - OSError: [Errno 101] Network is unreachable

Added by livdywan about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority:
Urgent
Assignee:
Category:
-
Start date:
2023-11-02
Due date:
% Done:

0%

Estimated time:
Tags:

Description

Observation

From multiple emails with the subject Cron root@openqa-service (date; fetch_openqa_bugs)> /tmp/fetch_openqa_bugs_osd.log:



Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/urllib3/connection.py", line 160, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw
  File "/usr/lib/python3.6/site-packages/urllib3/util/connection.py", line 84, in create_connection
    raise err
  File "/usr/lib/python3.6/site-packages/urllib3/util/connection.py", line 74, in create_connection
    sock.connect(sa)
OSError: [Errno 101] Network is unreachable

During handling of the above exception, another exception occurred:

[...]

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/bin/fetch_openqa_bugs", line 38, in <module>
    bugs = client.openqa_request("GET", "bugs", {"refreshable": 1, "delta": config["main"]["refresh_interval"]})["bugs"]
  File "/usr/lib/python3.6/site-packages/openqa_client/client.py", line 298, in openqa_request
    return self.do_request(req, retries=retries, wait=wait, parse=True)
  File "/usr/lib/python3.6/site-packages/openqa_client/client.py", line 236, in do_request
    return self.do_request(request, retries=retries - 1, wait=newwait)
  File "/usr/lib/python3.6/site-packages/openqa_client/client.py", line 236, in do_request
    return self.do_request(request, retries=retries - 1, wait=newwait)
  File "/usr/lib/python3.6/site-packages/openqa_client/client.py", line 236, in do_request
    return self.do_request(request, retries=retries - 1, wait=newwait)
  [Previous line repeated 2 more times]
  File "/usr/lib/python3.6/site-packages/openqa_client/client.py", line 240, in do_request
    raise openqa_client.exceptions.ConnectionError(err)
openqa_client.exceptions.ConnectionError: HTTPSConnectionPool(host='openqa.suse.de', port=443): Max retries exceeded with url: /api/v1/bugs?refreshable=1&delta=86400 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7faac84be1d0>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

Suggestions

  • Investigate possible unresponsiveness of osd
  • Check when/how/what failed with fetch_openqa_bugs
Actions #1

Updated by livdywan about 1 year ago

I'm defaulting to Urgent because this is repeatedly sending emails and I don't understand the impact yet.

Actions #2

Updated by jbaier_cz about 1 year ago

Maybe related to the "unexpected issue" mentioned in https://suse.slack.com/archives/C02AET1AAAD/p1698920412908259

Actions #3

Updated by livdywan about 1 year ago

  • Status changed from New to Resolved
  • Assignee set to livdywan

Seems like we're fine...

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