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openqa-force-result #135980

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[qe-sap] test fails in hana_install copying from NFS server qesap-nfs with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs|rsync -azr.*/sapinst/).*timed out"

Added by okurz 8 months ago. Updated about 2 months ago.

Status:
New
Priority:
High
Assignee:
-
Target version:
-
Due date:

Description

Observation

openQA test in scenario sle-15-SP4-SAP-DVD-Updates-x86_64-qam_sles4sap_wmp_hana_node02@64bit-sap-qam fails in
hana_install

Test suite description

The base test suite is used for job templates defined in YAML documents. It has no settings of its own.

Reproducible

Fails since (at least) Build 20230915-1

Expected result

Last good: 20230913-1 (or more recent)

Rollback steps

Further details

Always latest result in this scenario: latest


Related issues 1 (1 open0 closed)

Copied from openQA Tests - action #135938: [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeoutIn Progressacarvajal2023-09-18

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Actions #1

Updated by okurz 8 months ago

  • Copied from action #135938: [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout added
Actions #2

Updated by okurz 8 months ago

  • Subject changed from [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout auto-review:"command .*mnt/x86_64.*timed out":force_result:softfailed to [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout auto-review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs.qa.suse.cz).*timed out":force_result:softfailed
Actions #3

Updated by okurz 8 months ago

  • Subject changed from [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout auto-review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs.qa.suse.cz).*timed out":force_result:softfailed to [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs.qa.suse.cz).*timed out":force_result:softfailed
Actions #4

Updated by okurz 8 months ago

  • Target version deleted (Ready)
Actions #5

Updated by okurz 8 months ago

  • Subject changed from [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs.qa.suse.cz).*timed out":force_result:softfailed to [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs.qa.suse.cz|cp -ax.*sapinst/).*timed out":force_result:softfailed
Actions #6

Updated by acarvajal 8 months ago

  • Subject changed from [qe-sap] test fails in hana_install copying from NFS server qesap-nfs.qa.suse.cz with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs.qa.suse.cz|cp -ax.*sapinst/).*timed out":force_result:softfailed to [qe-sap] test fails in hana_install copying from NFS server qesap-nfs with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs|cp -ax.*sapinst/).*timed out"
Actions #7

Updated by acarvajal 8 months ago

Modified the regexp to include both qesap-nfs.qa.suse.cz and qesap-nfs.qe.nue2.suse.org, and to simply label the jobs without force softfailing them.

We continue to monitor the NFS situation and may eventually add a retry command here on auto_review.

Actions #8

Updated by okurz 8 months ago

  • Description updated (diff)

As discussed merged https://gitlab.suse.de/openqa/salt-states-openqa/-/merge_requests/996 to temporarily remove SAP job group(s) from hook script evaluation. Added according rollback step to ticket description. Also as discussed in https://suse.slack.com/archives/C02CANHLANP/p1695219271925279?thread_ts=1695218747.093379&cid=C02CANHLANP I removed the currently running openqa-investigate jobs with SQL delete from jobs where state='scheduled' and test like '%SAP%:investigate:%';

Actions #9

Updated by acarvajal 7 months ago

  • Subject changed from [qe-sap] test fails in hana_install copying from NFS server qesap-nfs with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs|cp -ax.*sapinst/).*timed out" to [qe-sap] test fails in hana_install copying from NFS server qesap-nfs with timeout auto_review:"command .*(mnt/x86_64|mount -t nfs -o ro qesap-nfs|rsync -azr.*/sapinst/).*timed out"

Updated regexp since test module no longer uses cp -ax but rsync

Actions #10

Updated by acarvajal 7 months ago

okurz wrote in #note-8:

As discussed merged https://gitlab.suse.de/openqa/salt-states-openqa/-/merge_requests/996 to temporarily remove SAP job group(s) from hook script evaluation. Added according rollback step to ticket description. Also as discussed in https://suse.slack.com/archives/C02CANHLANP/p1695219271925279?thread_ts=1695218747.093379&cid=C02CANHLANP I removed the currently running openqa-investigate jobs with SQL delete from jobs where state='scheduled' and test like '%SAP%:investigate:%';

Revert: https://gitlab.suse.de/openqa/salt-states-openqa/-/merge_requests/1001

Actions #11

Updated by openqa_review 7 months ago

This is an autogenerated message for openQA integration by the openqa_review script:

This bug is still referenced in a failing openQA test: qam-SAPHanaSR_ScaleUp_PerfOpt_WMP_node01@64bit-sap-qam
https://openqa.suse.de/tests/12487948#step/hana_install/1

To prevent further reminder comments one of the following options should be followed:

  1. The test scenario is fixed by applying the bug fix to the tested product or the test is adjusted
  2. The openQA job group is moved to "Released" or "EOL" (End-of-Life)
  3. The bugref in the openQA scenario is removed or replaced, e.g. label:wontfix:boo1234

Expect the next reminder at the earliest in 28 days if nothing changes in this ticket.

Actions #12

Updated by tinita about 2 months ago

This ticket was set to High priority but was not updated within the SLO period. Please consider picking up this ticket or just set the ticket to the next lower priority.

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