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action #135047

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retro feedback: This week was very exhausting - too much infra work

Added by livdywan 10 months ago. Updated 9 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
-
Target version:
Start date:
2023-07-07
Due date:
% Done:

0%

Estimated time:
Tags:

Description

Observation

As brought up in the retro. Lets discuss what was exhausting and how we could have done better.

Acceptance criteria

  • AC1:

Suggestions

Actions #1

Updated by livdywan 9 months ago

  • Status changed from New to Feedback
  • Assignee set to livdywan
Actions #2

Updated by okurz 9 months ago

  • Subject changed from This week was very exhausting to retro feedback: This week was very exhausting
  • Status changed from Feedback to In Progress
  • Assignee changed from livdywan to okurz

As discussed we saw a problem in multiple interruptions in particular in the infra domain

I will do two things:

  1. Escalate the situation that we are still lacking infra admin ressources in the team, e.g. in the PO on the bench presentation. Ideas: Squad rotation for the next weeks, etc.
  2. Reduce the amount of tickets per priority to reflect the realistic situation. If we have 4 urgent tickets in infra then this is just something we can't effectively work on keeping to our SLOs
Actions #3

Updated by openqa_review 9 months ago

  • Due date set to 2023-09-21

Setting due date based on mean cycle time of SUSE QE Tools

Actions #4

Updated by okurz 9 months ago

  • Subject changed from retro feedback: This week was very exhausting to retro feedback: This week was very exhausting - too much infra work

okurz wrote in #note-2:

As discussed we saw a problem in multiple interruptions in particular in the infra domain

I will do two things:

  1. Escalate the situation that we are still lacking infra admin ressources in the team, e.g. in the PO on the bench presentation. Ideas: Squad rotation for the next weeks, etc.

Updated https://okurz.github.io/SUSE_QE_Tools_overview_2023-09/ for https://confluence.suse.com/display/qasle/Product+owner+on+the+bench . Will follow-up with this after the presentation.

  1. Reduce the amount of tickets per priority to reflect the realistic situation. If we have 4 urgent tickets in infra then this is just something we can't effectively work on keeping to our SLOs

Already doing so.

Actions #5

Updated by okurz 9 months ago

Had the "PO on the bench" presentation. Regarding infra admin ressources we should make some noise and invite more for short-term squad rotation to help infra work.

EDIT: 2023-09-13: I also discussed this topic with runger. He will encourage squad rotation into tools team and try to provide according infra-related job positions.

Actions #6

Updated by okurz 9 months ago

  • Due date deleted (2023-09-21)
  • Status changed from In Progress to Resolved

So I addressed those points. Let's see if we will feel an impact.

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