tickets #111536
closed
Informing users who have been bounced by Google due to our misconfigured spf record for lists.o.o
Added by pjessen almost 2 years ago.
Updated almost 2 years ago.
Description
I'm sorry I hijacked #109025, I did not realise it was going to take so long. I feel fairly confident the issue has been resolved, see #109025, but I keep thinking we ought to inform those many users who had list delivery disabled. I have grabbed the current bounce logs on mailman3 /var/log/mailman/bounce*, it should be easy to extract which users and from which lists and then produce a standard email.
Related issues
1 (1 open — 0 closed)
- Related to tickets #109025: gmail rejects mails from cboltz@o.o - SPF/DKIM/DMARC issue added
- Category set to Mailing lists
- Assignee set to pjessen
- Private changed from Yes to No
Re-enabling delivery would be better, but that would require me to use the REST API. I guess it is doable.
- Status changed from New to In Progress
A total of 430 subscriptions were disabled, 371 unique users on 16 lists. I can't quite tell if the REST API supports changing the delivery status of user @ list.
I have generated 371 email texts:
From: "openSUSE Mailing List Manager" <per@opensuse.org>
To: whoever
Subject: some your of mailing list subscriptions were disabled
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit
Dear whoever
between 17 May and 24 May, due to a slight misconfiguration on our side, some of
your list subscriptions may have been mistakenly disabled as mails were bounced.
It is likely our notification of your subscription being disabled was also bounced.
For you, the following subscription(s) were disabled:
https://lists.opensuse.org/manage/lists/factory.lists.opensuse.org
https://lists.opensuse.org/manage/lists/users.lists.opensuse.org
We invite you to re-enable deliveries by way of the mailman admin interface.
see above. We apologise for any inconvenience caused.
Best regards
Per Jessen (on behalf of openSUSE Heroes)
I'll be sending those out tomorrow. Unless someone objects of course.
- Status changed from In Progress to Resolved
- % Done changed from 0 to 100
Of course, I managed to create some extra work for myself - I was working on this mass email on my own machine, and accidentally sent them all from that too. This means 196 mails to gmail were bounced ...
I have now resent them from mailman3 :-)
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