action #178897
Updated by okurz 14 days ago
## Motivation
Based on retro item from 2025-03-14. We have multiple automations writing sometimes overly verbose or also duplicate information into our Slack channel "team-qa-tools". Some examples:
* *Too verbose:* progress ticket previews with about 20 lines of text
* *Duplicate:* Email: "Unreviewed issue (Group 24 openQA)" which we also receive over email
* *Redundant:* Email: "Unreviewed issue (Group 24 openQA)" multiple times as jobs in the same build fail for the same problem and we don't know how to de-duplicate such emails
## Acceptance criteria
* **AC1:** Less text by automated notifications in our team chat room
* **AC2:** We still have quick access to time-critical notifications with possibility for context related discussions
## Suggestions
* Consider to move some notifications to a separate channel, e.g. unreviewed progress tickets
* Move github notifications to separate channel as those are not alerts and most often not urgent
"Unreviewed issue"
* Review which progress ticket queries we use to forward information into our channels. Only keep the exceptional ticket updates in the channel, e.g. urgent or immediate ticket
* Look into making messages more concise, at best only one line for each
* Look into "turn off link preview" in Slack
https://slack.com/help/articles/204399343-Share-links-and-set-preview-preferences#turn-off-link-previews
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