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action #27108

Updated by SLindoMansilla about 6 years ago

## Observation 

 openQA test in scenario sle-15-Installer-DVD-x86_64-textmode@64bit-ipmi fails in 
 [qa_net_boot_from_hdd](https://openqa.suse.de/tests/1237940/modules/qa_net_boot_from_hdd/steps/2). 

 Assumption: The black screen you can see there is the XVnc screen on the worker which normally has a SOL connection opened to the SUT to see/enter commands. For some reason the worker is still connected to the SOL interface (otherwise the backend would try a reconnect and fail after 10 attempts <- not visible in the logs) but there is no output from the SUT on it. 

 Further investigation why this happens is needed. Maybe the fix is as easy as just reconnecting to the SUT right after the system finished installation. 

 ## Acceptance criteria 

 - **AC:** The module qa_net_boot_from_hdd passes or fail/soft-fail on a proper product bug. 


 ## Hypotheses 

 1. **H1**: <s>ipmi machine not working after installation.</s> 
    - Rejected by E1-1: [note-11](https://progress.opensuse.org/issues/27108#note-11). 
 2. **H2:** <s>The The problem begins on qa_net_boot_from_hdd::prepare_system_shutdown.</s> 
    - Rejected by E4-1: [note-18](https://progress.opensuse.org/issues/27108#note-18) qa_net_boot_from_hdd::prepare_system_shutdown. 
 3. **H3:** <s>The The problem begins on qa_net_boot_from_hdd::assert_shutdown_and_restore_system.</s> 
    - Rejected by E4-1: [note-18](https://progress.opensuse.org/issues/27108#note-18) 
 4. **H4:** The sol console was not selected after the installation. 
    - Supported by E4-1: [note-18](https://progress.opensuse.org/issues/27108#note-18) qa_net_boot_from_hdd::assert_shutdown_and_restore_system. 


 ## Tasks 

 1. **E1-1:** Restart the job and try to manually connect to the ipmi machine while the job is stuck on module **qa_net_boot_from_hdd**. 
    - R1-1: [note-11](https://progress.opensuse.org/issues/27108#note-11) 


 ## Reproducible 

 Happens since the boot_from_pxe module was fixed and the test could continue. 


 ## Expected result 

 OpenQA can continue testing after the installation of SLE on the SUT 


 ## Further details 

 Always latest result in this scenario: [latest](https://openqa.suse.de/tests/latest?arch=x86_64&machine=64bit-ipmi&test=textmode&distri=sle&version=15&flavor=Installer-DVD) 

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