coordination #151822
Updated by JERiveraMoya 6 months ago
#### Motivation
Reduce the ambiguity of this kind of failures ensuring we are not hiding any potential problem and cleanup is provided in a regular basis.
Requested by upper management.
**Avoid to just confirm that the problem is reproducible and focus more on taking some actions** , contacting stakeholders, creating new bugs and making some noise, and if nothing really works, last resource, it is to not test that test condition or workaround it without a soft-failure.
#### Acceptance criteria
**AC1**: Understand the bugs, reproduce them and contact stakeholders
**AC2**: Decide what to do with the bug, valid softfailure, remove it due it will not be fixed, update bug reference.
**AC3**: _Care about reopening the bug for product in general maintenance or LTSS if the soft-failure occurred in a product that now doesn't meet those criteria or file a new bug if it happens in the new product under development._
#### Additional information
- Bugs found during develpment of product that are now in maintenance might be ignored and we need to reopen it and link original bug.
- Create a subtask in this epic for tackling each individual soft-failures or related clusters of them.
- Check also in development job groups.