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action #97325

Updated by JERiveraMoya over 2 years ago

After the installation is finished and the system tries to reboot, it is stuck at splash screen. Pressing Esc shows that a job, related to a hard drive doesn't finish. This doesn't seem as hardware issue because the test suite has ran and failed for different workers. We should try to figure out a way to collect more data, probably reproduce locally, as via vnc we cannot reboot the machine and collect the logs. Pressing Ctrl+F* just moves to splash screen. Attached there is screenshot of the stalled job. 

 ## Observation 

 openQA test in scenario sle-15-SP4-Online-x86_64-autoyast_reinstall@64bit fails in 
 [installation](https://openqa.suse.de/tests/6907863/modules/installation/steps/18) 

 ## Test suite description 
 Parent job produces autoyast profile after successful completion. This test uses generated profile to do autoyast installation. 


 ## Reproducible 

 Fails since (at least) Build [18.1](https://openqa.suse.de/tests/6859745) 


 ## Expected result 

 Last good: (unknown) (or more recent) 


 ## Further details 

 Always latest result in this scenario: [latest](https://openqa.suse.de/tests/latest?arch=x86_64&distri=sle&flavor=Online&machine=64bit&test=autoyast_reinstall&version=15-SP4) 

 ## Suggestion 
 Check with YaST developers about resume option (as it didn't appear in GMC): 
 ``` 
 <bootloader t="map"> 
 <global t="map"> 
 <append>splash=silent video=1024x768 plymouth.ignore-serial-consoles console=ttyS0 console=tty kernel.softlockup_panic=1 resume=/dev/disk/by-uuid/d62912b9-aad8-427b-843b-625a7d23ee5e mitigations=auto</append> 
 ```

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