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action #17478

Updated by SLindoMansilla about 7 years ago

## Observation 

 openQA test in scenario sle-12-SP1-Server-DVD-Incidents-ppc64le-qam-minimal@ppc64le fails in 
 [partitioning](https://openqa.suse.de/tests/792623/modules/partitioning/steps/2) 

 The past 3 tests are failing in maintenance a the same point. Seems like the 'partitioning' step of the Installation has not be recorded. There's no screenshot of it, and the video is not working for ppc64le. The logs are not helpful either. Probably what happens is that `send_key $cmd{next};` is pressed twice or something like that. This cannot be a production bug because the installation comes from the GM iso and it was working 2 days ago for the last 3 months. 

 ## Reproducible 

 Fails since (at least) Build [:128561.dbus-1.4134](https://openqa.suse.de/tests/792564) 


 ## Expected result 

 Last good: [:128518.sane-backends.4257](https://openqa.suse.de/tests/791622) (or more recent) 


 ## Problem 

 * H1. a problem with the test 
  * H1.1. the command `send key` is executed twice _REJECTED by E1.1-1 and E1.1-2_ 
 * H2. a problem of the `send key` command 
  * H2.1. the command `send key` sends the key twice 
 * H3. a problem of the product 
 * H4 reproducible on x86_64 
 * H5 reproducible always 
 * H6 reproducible sporadic 
 * H7 reproducible on ppc64le 


 ## Suggestions 

 * E1.1-1 check if test code changed 
  * results _the code didn't changed_ 
  * `diff <(curl -s https://openqa.suse.de/tests/791622/modules/addon_products_sle/steps/1/src.txt) <(curl -s https://openqa.suse.de/tests/792564/modules/addon_products_sle/steps/1/src.txt)` 
  * `diff <(curl -s https://openqa.suse.de/tests/791622/modules/partitioning/steps/1/src.txt) <(curl -s https://openqa.suse.de/tests/792564/modules/partitioning/steps/1/src.txt)` 
 * E1.1-2 if send_key is called twice in logfile 
  * _it does not happen: https://progress.opensuse.org/issues/17478#note-5_ 
 * E4-1 clone the ppc64le failing job to execute it on x86_64 and check if the error happens. 


 ## Further details 

 Always latest result in this scenario: [latest](https://openqa.suse.de/tests/latest?arch=ppc64le&machine=ppc64le&test=qam-minimal&flavor=Server-DVD-Incidents&distri=sle&version=12-SP1)

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