Project

General

Profile

action #66763

Updated by JERiveraMoya almost 4 years ago

### Observation 

 openQA test in scenario sle-15-SP2-Online-ppc64le-autoyast_mini@ppc64le-hmc-single-disk fails in 
 [installation](https://openqa.suse.de/tests/4227214/modules/installation/steps/10) 

 Since build 190.2, right after the installation finishes in this AutoYaST job, 190.2 we have found this issue where vnc is closed unexpectedly and there are not logs logs. 
 ``` 
 [2020-05-13T07:54:25.952 CEST] [debug] Backend process died, backend errors are reported below in the following lines: 
 Error connecting to VNC server <redcurrant-4.qa.suse.de:5901>: IO::Socket::INET: connect: No route to host 
 [2020-05-13T07:54:25.952 CEST] [debug] flushing frames 
 [2020-05-13T07:54:26.005 CEST] [debug] sending magic and exit 
 [2020-05-13T07:54:26.006 CEST] [debug] received magic close 
 XIO:    fatal IO error 11 (Resource temporarily unavailable) on X server ":49863" 
       after 28809 requests (28809 known processed) with 0 events remaining. 
 ``` 
 Before this error something might have happen that we cannot figure out why this happened. We should try with the information available. It might require some improvement in the backend to retrieve some logs or any information at this point. 

 Once investigated, we should consider if it could be a product bug. 

 investigate. 


 ## Reproducible 

 Improve handling of unexpected failures in PowerVM, for example retrieving logs for the failed job. 

 Fails since (at least) Build [190.2](https://openqa.suse.de/tests/4218176) 

Back