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action #99339

closed

Find out with SUSE-IT what is the best way to collaborate based on tickets

Added by okurz over 2 years ago. Updated over 2 years ago.

Status:
Resolved
Priority:
Low
Assignee:
okurz
Target version:
openQA Project - Ready
Start date:
2021-09-27
Due date:
2022-01-26
% Done:

0%

Estimated time:

Description

Motivation

As discussed in daily 2021-09-27: Right now we can create tickets for SUSE-IT or EngInfra but only as individuals. By adding osd-admins@suse.de we can follow any responses but only the attendees can respond which means by default the reporter, not anyone else. This makes collaboration among the team quite hard. Can we find a better solution, e.g. to mark tickets as public or find a better place to discuss issues?

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