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action #99339

Find out with SUSE-IT what is the best way to collaborate based on tickets

Added by okurz 4 months ago. Updated 27 days ago.

Status:
Resolved
Priority:
Low
Assignee:
Target version:
Start date:
2021-09-27
Due date:
2022-01-26
% Done:

0%

Estimated time:

Description

Motivation

As discussed in daily 2021-09-27: Right now we can create tickets for SUSE-IT or EngInfra but only as individuals. By adding osd-admins@suse.de we can follow any responses but only the attendees can respond which means by default the reporter, not anyone else. This makes collaboration among the team quite hard. Can we find a better solution, e.g. to mark tickets as public or find a better place to discuss issues?

History

#1 Updated by okurz 4 months ago

  • Due date set to 2021-10-11
  • Status changed from New to Blocked

#2 Updated by okurz 3 months ago

  • Due date changed from 2021-10-11 to 2022-01-26
  • Priority changed from Normal to Low

There was a response, I answered, no response in a week, waiting for more

#3 Updated by okurz 27 days ago

Unfortunately SUSE-IT sees no way to make a ticket public however a "group" "OSD-Admins" was created that seems to work at least for us.

#4 Updated by okurz 27 days ago

  • Status changed from Blocked to Resolved

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