Find out with SUSE-IT what is the best way to collaborate based on tickets
As discussed in daily 2021-09-27: Right now we can create tickets for SUSE-IT or EngInfra but only as individuals. By adding firstname.lastname@example.org we can follow any responses but only the attendees can respond which means by default the reporter, not anyone else. This makes collaboration among the team quite hard. Can we find a better solution, e.g. to mark tickets as public or find a better place to discuss issues?
Updated by okurz about 2 years ago
- Due date set to 2021-10-11
- Status changed from New to Blocked
Created https://sd.suse.com/servicedesk/customer/portal/1/SD-61392 to clarify