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tickets #81887

closed

Mail server rejects confirmation for list unsubscription confirmation

Added by GeraldPfeifer almost 3 years ago. Updated almost 3 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Mailing lists
Target version:
-
Start date:
2021-01-08
Due date:
% Done:

0%

Estimated time:

Description

From: post master postmaster@suse.com
To: Gerald Pfeifer gp@suse.com
Date: Fri, 08 Jan 2021 11:15:01 +0100
Subject: Your message couldn't be delivered
Parts/Attachments:
1 Shown ~31 lines Text

2 OK ~517 lines Text

====================================================

Your message couldn't be delivered

====================================================
I wanted to unsubscribe from opensuse-users@lists.opensuse.org, sent a mail to the -leave address and when I then wanted to confirm (via an empty response to the mail coming back from mailman), got the following from postmaster@suse.com:

==== snip ====
The message you sent to
users-confirm+cb36d4e719f30166a3c410a008f7025793edf289@lists.opensuse.org
couldn't be delivered due to: Recipient email server rejected the message.

–––––––––––––––––––––––––––––––––––––––––––––––––––
Further Information

5.7.1 Spam identified (8.0/5.0)
==== snip ====

The service suse.com uses being Mimecast it did not include more useful information, such as the name of the actual server it talked to or anything. It appears that was on the opensuse.org side, though?

Actions #1

Updated by GeraldPfeifer almost 3 years ago

  • Private changed from Yes to No
Actions #2

Updated by GeraldPfeifer almost 3 years ago

Sorry, no idea what lead to this strange formatting (and including things I had deleted). Please start reading the description at "I wanted to".

Actions #3

Updated by pjessen almost 3 years ago

  • Category set to Mailing lists
  • Status changed from New to In Progress
  • Assignee set to pjessen

You're right, it was our spamassassin that identified your email as spam - mostly due to empty body and empty subject. It looks like the whitelisting did not take.

Actions #4

Updated by pjessen almost 3 years ago

After updating our whitelist rule, I resent your confirmation as a test, seems to have worked.

Actions #5

Updated by GeraldPfeifer almost 3 years ago

pjessen wrote:

After updating our whitelist rule, I resent your confirmation as a test, seems to have worked.

Yes. Cool, thank you!

Actions #6

Updated by pjessen almost 3 years ago

  • Status changed from In Progress to Resolved

Thanks for reporting it, very helpful.

Actions

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