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action #71962

closed

[osd-admins] openqaworker-arm-1: MergePoint email alert " Voltage sensor, warning event was asserted"

Added by okurz over 3 years ago. Updated over 3 years ago.

Status:
Resolved
Priority:
Low
Assignee:
okurz
Category:
-
Target version:
openQA Project - Ready
Start date:
2020-09-28
Due date:
2020-11-30
% Done:

0%

Estimated time:
Tags:
arm, alert

Description

Observation

Received email warning:

[osd-admins] openqaworker-arm-1: MergePoint email alert

From:   "openqaworker-arm-1@suse.de" <GIGABYTE-GGG7PA112A0016@suse.de>
To: osd-admins@suse.de
Sender: osd-admins <osd-admins-bounces+okurz=suse.de@suse.de>
List-Id:    <osd-admins.suse.de>
Date:   24/09/2020 21.38
Message: MergePoint EMS 7.10
Event: P_VBAT: Voltage sensor, warning event was asserted, reading value : 2.697V (Threshold : 2.697V)
Date/Time: 2020-09-24 19:04:21
Severity: Warning
F/W version: 7.65.0
Hyperlink: <br>Link: <a href='http://[IPAddress]/start.html?page=0x02'>Here</a>

and multiple repetitions over the next days until 2020-09-27 but so far not into 2020-09-28 . During these days the machine was rebooted automatically two times according to https://stats.openqa-monitor.qa.suse.de/d/1bNU0StZz/automatic-actions?orgId=1&fullscreen&panelId=2&from=1600774924933&to=1601219376418 but the reboots do not exactly coincide with the time of the alerts. I do not think this helps us here or needs any action by us but I can monitor

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 #1

Updated by nicksinger over 3 years ago

I wonder if we should try asking infra to replace the battery for us? In theory the alert is good but if we don't act on it we might as well just remove the mergepoint alerts completely IMHO.

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 #2

Updated by okurz over 3 years ago

  • Tags set to alert, arm
  • Due date changed from 2020-10-06 to 2020-11-30
  • Status changed from Feedback to Blocked

Yes, I agree. I have seen subsequent alerts and have not found the time to react on this yet. Yes, we should create a ticket. Created https://infra.nue.suse.com/SelfService/Display.html?id=177932

Also for now I have disabled the alert email on https://openqaworker-arm-1-ipmi.suse.de/index.html in "Server Information", "Event Management", "Email Settings" by disabling the checkbox next to "Email Alert 1". As soon as the infra ticket was handled we can reenable again.

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 #3

Updated by okurz over 3 years ago

  • Status changed from Blocked to Resolved

EngInfra ticket was resolved. New battery was installed. https://openqaworker-arm-1-ipmi.suse.de/index.html shows that the battery voltage is at 3.3V again \o/
I re-enabled the alert email notification.

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