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action #29850
closed[QAM] test fails in scc_registration - reg code is not activated
Start date:
2017-12-28
Due date:
% Done:
0%
Estimated time:
Difficulty:
Description
Observation¶
openQA test in scenario sle-12-Server-DVD-Incidents-x86_64-qam-gnome@64bit fails in
scc_registration
All SLE12 GA single incident tests in the last ~7 days have failed during the scc_registration step with the following error message:
The provided Registration Code 'A8734EAA010A30' is not yet activated. Please visit https://scc.suse.com to activate it.
"SCC_EMAIL" : "rbrown@suse.com",
Reproducible¶
Fails since (at least) Build :5216:java-1_7_0-openjdk.1513853704
Expected result¶
Last good: :5861:pesign-obs-integration.1513754512 (or more recent)
Further details¶
Always latest result in this scenario: latest
Updated by vsvecova about 7 years ago
- Status changed from New to Resolved
- Assignee set to vsvecova
This was a problem in SCC:
<hernan> vsvecova: we had an edge-case where we allowed some regcodes to activate a product, even though the regcode was not activated in SCC
<hernan> vsvecova: so it's necessary to go to the URL shown in the error message and activate the regcode first (that means, adding the regcode to an organization in SCC. The regcode has no organization assigned to it currently)
Activation worked, code is now valid, retriggered jobs are running fine:
https://openqa.suse.de/tests/1360260
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