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action #181523

closed

openQA log reports "Failed to login: OpenID provider ''" size:S

Added by robert.richardson about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
High
Assignee:
Category:
Regressions/Crashes
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Observation

We received an alert email on 4/25/25, 11:10 PM with the error:

OpenID: Failed to login: OpenID provider '' returned invalid data on a login attempt.. Consider a report to the authentication server administrators.

Suggestions

  • Have a look at #167266
  • Find out why the provider value is missing
  • Prevent an empty OpenID provider to be evaluated I guess

Related issues 1 (0 open1 closed)

Copied from openQA Infrastructure (public) - action #167266: openQA log reports "Failed to login" with no details in logs size:SResolvedybonatakis2024-09-242024-10-10

Actions
Actions #1

Updated by robert.richardson about 1 month ago

  • Copied from action #167266: openQA log reports "Failed to login" with no details in logs size:S added
Actions #2

Updated by okurz about 1 month ago

  • Subject changed from openQA log reports "Failed to login: OpenID provider ''" to openQA log reports "Failed to login: OpenID provider ''" size:S
  • Description updated (diff)
  • Status changed from New to Workable
  • Assignee set to ybonatakis

@ybonatakis you said you would look into this but haven't assigned it yet

Actions #3

Updated by ybonatakis about 1 month ago

  • Status changed from Workable to In Progress
Actions #4

Updated by ybonatakis about 1 month ago

  • Status changed from In Progress to Resolved

it looks to me like that the services and network were destructed at the time

Apr 25 11:10:22 ariel systemd[1]: Started Continuously deploys openQA, see https://progress.opensuse.org/issues/105379.
░░ Subject: A start job for unit openqa-continuous-update.service has finished successfully
░░ Defined-By: systemd
░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
░░ 
░░ A start job for unit openqa-continuous-update.service has finished successfully.
░░ 
░░ The job identifier is 3301449.
Apr 25 11:10:22 ariel systemd[1]: Stopping User Manager for UID 479...
░░ 
░░ A start job for unit openqa-continuous-update.service has finished successfully.
░░ 
░░ The job identifier is 3301449.
Apr 25 11:10:22 ariel systemd[1]: Stopping User Manager for UID 479...
░░ Subject: A stop job for unit user@479.service has begun execution
░░ Defined-By: systemd
░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
░░ 
░░ A stop job for unit user@479.service has begun execution.
░░ 
░░ The job identifier is 3301448.
Apr 25 11:10:22 ariel systemd[1328]: Activating special unit Exit the Session...
Apr 25 11:10:22 ariel systemd[1328]: Stopped target Main User Target.
░░ Subject: A stop job for unit UNIT has finished
░░ Defined-By: systemd
░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
░░ 
░░ A stop job for unit UNIT has finished.
░░ 
░░ The job identifier is 19 and the job result is done.
Apr 25 11:10:22 ariel systemd[1328]: Stopped target Basic System.
░░ Subject: A stop job for unit UNIT has finished
░░ Defined-By: systemd
░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
░░ 
░░ A stop job for unit UNIT has finished.
░░ 
░░ The job identifier is 20 and the job result is done. [...]

and recovered a few minutes later which network was reestablished.

As such the communication was broken and OpenID had invalid data at the moment.

Actions #5

Updated by okurz about 1 month ago

  • Status changed from Resolved to Workable

The message says

OpenID: Failed to login: OpenID provider '' returned invalid data on a login attempt.. Consider a report to the authentication server administrators.

To me it does not make sense to even ask a not defined OpenID provider. Please look into moving the failing check one step earlier.

Actions #6

Updated by okurz about 1 month ago

  • Status changed from Workable to In Progress
  • Assignee changed from ybonatakis to okurz
Actions #7

Updated by okurz about 1 month ago

  • Status changed from In Progress to Feedback
Actions #8

Updated by okurz about 1 month ago

  • Status changed from Feedback to Resolved

https://github.com/os-autoinst/openQA/pull/6418 merged. Will be effective any next time we likely encounter this error if at all

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