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action #179275

open

Refined use of team-qa-tools Slack channel for automatic notifications - "Unreview issue" Slack messages size:S

Added by okurz 14 days ago. Updated 14 days ago.

Status:
New
Priority:
Low
Assignee:
-
Category:
Organisational
Target version:
QA (public) - Tools - Next
Start date:
2025-03-14
Due date:
% Done:

0%

Estimated time:
Tags:
retro, reactive work

Description

Motivation

Based on retro item from 2025-03-14. We have multiple automations writing sometimes overly verbose or also duplicate information into our Slack channel "team-qa-tools". Some examples:

  • Duplicate: Email: "Unreviewed issue (Group 24 openQA)" which we also receive over email
  • Redundant: Email: "Unreviewed issue (Group 24 openQA)" multiple times as jobs in the same build fail for the same problem and we don't know how to de-duplicate such emails

Acceptance criteria

  • AC1: Less duplicate or redundant "Unreviewed issue" messages about the same issues
  • AC2: We still have quick access to time-critical notifications with possibility for context related discussions

Suggestions

  • Look into making messages more concise, at best only one line for each
  • Look into better deduplicating messages on the sending side

Related issues 1 (0 open — 1 closed)

Copied from openQA Project (public) - action #178897: Refined use of team-qa-tools Slack channel for automatic notifications size:SResolvedtinita2025-03-14

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 #1

Updated by okurz 14 days ago

  • Copied from action #178897: Refined use of team-qa-tools Slack channel for automatic notifications size:S added
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 #2

Updated by okurz 14 days ago

  • Parent task set to #174442
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