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action #175491

open

registration failing because another zypper process locked system

Added by asmorodskyi 16 days ago.

Status:
Workable
Priority:
High
Assignee:
-
Category:
Bugs in existing tests
Target version:
-
Start date:
2025-01-15
Due date:
% Done:

0%

Estimated time:
Difficulty:

Description

Observation

openQA test in scenario sle-12-SP5-EC2-Updates-x86_64-publiccloud_consoletests@64bit fails in
prepare_instance

sometime registration failed with following error in registration logs :

2025-01-14 20:30:00,216 INFO:Registration: /usr/sbin/SUSEConnect --url https://smt-azure.susecloud.net --product SLES-LTSS/12.5/x86_64 --instance-data /var/cache/cloudregister/f9782dee-8d66-43a1-b7f2-01db6e1dad6d --regcode XXXX
2025-01-14 20:30:02,360 ERROR:LTSS registration failed
2025-01-14 20:30:02,360 ERROR:  Registering system to registration proxy https://smt-azure.susecloud.net
Updating system details on https://smt-azure.susecloud.net ...
Activating SLES-LTSS 12.5 x86_64 ...
-> Adding service to system ...
command '/usr/bin/zypper --non-interactive removeservice SUSE_Linux_Enterprise_Server_LTSS_x86_64' failed
Error: zypper returned 7 with 'System management is locked by the application with pid 4945 (zypper).
Close this application before trying again.' (exit status 7)
2025-01-14 20:45:33,224 ERROR:Wait time expired could not acquire zypper lock file

Reproducible

Fails since (at least) Build 20250113-1

Expected result

Last good: 20250112-1 (or more recent)

Further details

Always latest result in this scenario: latest

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