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tickets #152308

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Fwd: Your subscription for openSUSE Factory mailing list has been disabled

Added by arvidjaar about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
2023-12-09
Due date:
% Done:

100%

Estimated time:

Description

Could you please help?

-------- Forwarded Message --------
Subject: Your subscription for openSUSE Factory mailing list has been
disabled
Date: Fri, 08 Dec 2023 16:22:55 +0000
From: factory-bounces@lists.opensuse.org
To: arvidjaar@gmail.com

Your subscription has been disabled on the factory@lists.opensuse.org
mailing list
because it has received a number of bounces indicating that there may
be a problem delivering messages to arvidjaar@gmail.com. You may want to
check with your mail administrator for more help.

If you have any questions or problems, you can contact the mailing
list owner at

factory-owner@lists.opensuse.org

Actions #1

Updated by pjessen about 1 year ago

  • Assignee set to pjessen
  • Private changed from Yes to No

First guess - this is due to Google rejecting our list mails.
Second guess - probably related to the recent datacentre move (and change of IP addresses).

Actions #2

Updated by pjessen about 1 year ago

  • Status changed from New to In Progress
bounce.log-20231202.xz:Dec 01 16:21:33 2023 (1181) Disabling delivery for arvidjaar@gmail.com on list factory.lists.opensuse.org by bounce
bounce.log-20231205.xz:Dec 04 12:33:23 2023 (31508) Disabling delivery for arvidjaar@gmail.com on list support.lists.opensuse.org by bounce

Currently I am unable to log in to check the logs, to see the actual reject message from Google.

Actions #3

Updated by pjessen about 1 year ago

Got it, on mx2 -

2023-12-01T16:20:57.371629+00:00 mx2 postfix/smtp[24055]: F368B7417: to=<arvidjaar@gmail.com>, relay=gmail-smtp-in.l.google.com[2a00:1450:400c:c0b::1b]:25, delay=0.37, delays=0.01/0/0.13/0.23, dsn=5.7.26, status=bounced (host gmail-smtp-in.l.google.com[2a00:1450:400c:c0b::1b] said: 550-5.7.26 This mail has been blocked because the sender is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 550-5.7.26  550-5.7.26  Authentication results: 550-5.7.26  DKIM = did not pass 550-5.7.26  SPF [opensuse.org] with ip: [2a07:de40:b27e:1209::12] = did not pass 550-5.7.26  550-5.7.26  To mitigate this issue, please visit Gmail's authentication guide 550-5.7.26 for instructions on setting up authentication: 550 5.7.26  https://support.google.com/mail/answer/81126#authentication g11-20020adff3cb000000b003316e398704si2029809wrp.884 - gsmtp (in reply to end of DATA command))
550-5.7.26 This mail has been blocked because the sender is unauthenticated. 
550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 
550-5.7.26  
550-5.7.26  Authentication results: 
550-5.7.26  DKIM = did not pass 
550-5.7.26  SPF [opensuse.org] with ip: [2a07:de40:b27e:1209::12] = did not pass 
550-5.7.26  
550-5.7.26  To mitigate this issue, please visit Gmail's authentication guide 
550-5.7.26 for instructions on setting up authentication: 
550 5.7.26  https://support.google.com/mail/answer/81126#authentication

This was on 1 December, and similar can be seen in logs up until 4 December, then it stops - were we perhaps late with updating the SPF record?
Interestingly, on 3 December, Google changes their response:

421-4.7.26 This mail has been rate limited because it is unauthenticated. Gmail 
421-4.7.26 requires all senders to authenticate with either SPF or DKIM. 
421-4.7.26  
421-4.7.26  Authentication results: 
421-4.7.26  DKIM = did not pass 
421-4.7.26  SPF [opensuse.org] with ip: [2a07:de40:b27e:1209::12] = did not pass 
421-4.7.26  
421-4.7.26  To mitigate this issue, please visit Gmail's authentication guide 
421-4.7.26 for instructions on setting up authentication: 
421 4.7.26  https://support.google.com/mail/answer/81126#authentication

Also interesting - perhaps - we have been sending thousands of mails to gmail addresses, no problem, throughout November and December. I don't really understand why some were bounced, others delayed, and a lot were let through.

Andrey, I have re-enabled delivery from the factory and the support list.

Actions #4

Updated by crameleon about 1 year ago ยท Edited

SPF record was corrected by me one of these days.

Actions #5

Updated by pjessen about 1 year ago

  • Status changed from In Progress to Resolved
  • % Done changed from 0 to 100

Andrei, I am closing as resolved - feel free to reopen, but I hope it works now.

Actions #6

Updated by arvidjaar about 1 year ago

Yes, I'm receiving e-mails on both lists. Did not check whether all posts come through. Thank you!

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