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Observation¶

From email: 2023-03-05 2331

*Firing: 1 alert *
Firing
_*Apache Response Time alert *_
*Value:* [ var='A0' metric='Min' labels={} value=1.111601e+06 ]
*message:* The apache response time exceeded the alert threshold. * Check the load of the web UI host * Consider restarting the openQA web UI service and/or apache Also see https://progress.opensuse.org/issues/73633
*Labels:*
* alertname: Apache Response Time alert
* rule_uid: J5M8aX04z
[2]* Silence *[3][4]* Go to Dashboard *[5][4]* Go to Panel [6]Source[7]*

see https://monitor.qa.suse.de/d/WebuiDb/webui-summary?orgId=1&viewPanel=84&from=1678050000000&to=1678057199000

Acceptance criteria¶

• AC1: Apache response time consistently stable over some days
• AC2: OSD has been checked for possible causes of the alert firing during the original alert reporting period

Suggestions¶

• Check https://monitor.qa.suse.de/d/WebuiDb/webui-summary?orgId=1&viewPanel=84&from=1678050000000&to=1678057199000 and look into other panels for the same time and system logs
• If no significant problem was found on OSD itself compare with monitoring data for multiple other hosts, maybe something with the network at the time?
• Act accordingly to make the issue less likely to reappear