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action #125447

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coordination #125363: [epic] Improve collaboration with Eng-Infra

Clarify to Eng-Infra that SD tickets have flaws size:S

Added by okurz about 1 year ago. Updated 12 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
okurz
Target version:
openQA Project - Ready
Start date:
2023-03-06
Due date:
% Done:

0%

Estimated time:
Tags:
process, infra, organisational, sd, Eng-Infra, collaboration

Description

Motivation

We rely on SD tickets in collaboration with Eng-Infra but sometimes we come to misunderstandings or confusing questions so we should clarify with Eng-Infra that SD tickets have some flaws just so that we are on the same page.

Acceptance criteria

  • AC1: Sufficient representatives of Eng-Infra had been made aware about the flaws, see "Suggestions"

Suggestions

  • Just create another ticket detailing those issues or open a discussion in a chat thread or similar
    • We don't know who sees the ticket
    • We can't share it with all SUSE, why not have an @all group?
    • We often don't know if anyone plans to work on it or not
    • We don't know other tickets and their priority
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 #1

Updated by okurz about 1 year ago

  • Target version changed from Ready to future
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 #2

Updated by okurz 12 months ago

  • Status changed from Workable to Resolved
  • Assignee set to okurz
  • Target version changed from future to Ready

I have explained all those points to Eng-Infra lead mflores

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