tickets #124793
permission denied. Command output: Request was denied by your Redmine server.
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Description
Permission denied. Command output: Request was denied by your Redmine server. Possible reasons: email is sent from an invalid email address or is missing some information.
I released a mail that had been held up by mailman, and it ended up getting rejected by redmine.
I'll see if I can maybe retrieve it from the archives and re-send. I wonder if there is a redmine logfile that will tell us more.
History
#1
Updated by pjessen 3 months ago
Updated by - Private changed from Yes to No
I'll see if I can maybe retrieve it from the archives and re-send.
Hmm, according to the settings, the list is being archived, but I don't see anything in hyperkitty. The archiver says "prototype" ??
Anyway, from memory, it was from "adam gretzinger at intel", about some mirror "suse.mobile-central.org" (not sure) going offline. If I am unable to recreate the mail, maybe I'll open a separate ticket.
The NDR created here was sent to admin-bounces, maybe that has been kept somewhere by mailman.
#3
Updated by pjessen 3 months ago
pjessen wrote:
Permission denied. Command output: Request was denied by your Redmine server. Possible reasons: email is sent from an invalid email address or is missing some information.
According to /opt/redmine/extra/mail_handler/rdm-mailhandler.rb, this is caused by a code 422 "Unprocessable Entity" from the redmine server. Since 4 January 2023, this has happened 172 times ... before that, 2388 times since 23 march 2022. Surely that is Not Good (R).
Updated by