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action #120055

closed

[qe-core] test fails in installation - Error while fetching the profile

Added by dvenkatachala about 2 years ago. Updated about 2 years ago.

Status:
Resolved
Priority:
Urgent
Assignee:
Category:
Bugs in existing tests
Start date:
2022-11-08
Due date:
% Done:

0%

Estimated time:
Difficulty:

Description

Observation

openQA test in scenario sle-15-Server-DVD-Updates-s390x-Build20221107-1-qam-gnome@s390x-kvm-sle12 fails in
installation

Test suite description

Testsuite maintained at https://gitlab.suse.de/qa-maintenance/qam-openqa-yml.

Reproducible

Fails since (at least) Build 20221107-1 (current job)

Expected result

Last good: 20221106-1 (or more recent)

Further details

Always latest result in this scenario: latest


Related issues 1 (0 open1 closed)

Related to openQA Tests (public) - action #120091: [qe-core] installation test is failed in s390x Resolvedrfan12022-11-08

Actions
Actions #1

Updated by dvenkatachala about 2 years ago

  • Tags set to bugbusters
  • Category set to Bugs in existing tests
  • Target version set to QE-Core: Ready
Actions #2

Updated by dvenkatachala about 2 years ago

Same issue observed in other architecture and versions as well.

Actions #3

Updated by dvenkatachala about 2 years ago

  • Subject changed from [qe-core] test fail in installation - Error while fetching the profile to [qe-core] test fails in installation - Error while fetching the profile
Actions #4

Updated by rfan1 about 2 years ago

  • Assignee set to rfan1

WORKER_HOSTNAME : worker2 [who know this worker?]

Actions #5

Updated by rfan1 about 2 years ago

  • Status changed from New to Resolved

The issue is caused by https://suse.slack.com/archives/C02CANHLANP/p1667830065855669?thread_ts=1667580491.234429&cid=C02CANHLANP

As Oliver mentioned, it has be fixed. so close it for now.

But we may need pay some attention for the new failure, it might be a new product bug.
https://openqa.suse.de/tests/9899717#step/installation/29

Actions #6

Updated by okurz about 2 years ago

https://openqa.suse.de/tests/9899476#step/installation/26 still fails and I don't see what the error is

Actions #7

Updated by rfan1 about 2 years ago

okurz wrote:

https://openqa.suse.de/tests/9899476#step/installation/26 still fails and I don't see what the error is

Seems vm failed to boot up in gnome mode, but succeed with texmode https://openqa.suse.de/tests/9897822

We will file another ticket [or a product bug] to track the new failure.

Actions #8

Updated by dvenkatachala about 2 years ago

  • Related to action #120091: [qe-core] installation test is failed in s390x added
Actions #9

Updated by rfan1 about 2 years ago

  • Status changed from Resolved to In Progress

@okurz,

The issue happens again https://openqa.suse.de/tests/9904691

Can you please help double check?

Actions #10

Updated by okurz about 2 years ago

https://openqa.suse.de/tests/9904691#step/installation/5 shows that the machine tries to access "worker2" instead of the FQDN. The worker config on worker2 says worker2.oqa.suse.de so the FQDN which should work. More recent tests like https://openqa.suse.de/tests/9905777/file/vars.json show the correct entry WORKER_HOSTNAME. I don't understand why the worker hostname was reverting to the old.

I triggered

openqa-clone-job --within-instance https://openqa.suse.de/tests/9906550 _GROUP=0 WORKER_CLASS=worker2 BUILD= TEST=qam-gnome-okurz-poo120055-crosscheck-worker_hostname

Created job #9907305: sle-15-Server-DVD-Updates-s390x-Build20221108-1-qam-gnome@s390x-kvm-sle12 -> https://openqa.suse.de/t9907305

to crosscheck.

EDIT: That failed even earlier in https://openqa.suse.de/tests/9907305#step/bootloader_start/3. Sorry, I can't help you further right now.

Actions #11

Updated by rfan1 about 2 years ago

  • Status changed from In Progress to Resolved

With Tool team's kindly help, the issue is gone.

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