action #164733
Updated by okurz 3 months ago
## Observation
https://gitlab.suse.de/qa-maintenance/bot-ng/-/jobs/2892821#L54 shows
```
2024-07-31 07:03:25 INFO Found failed, not-ignored job https://openqa.suse.de/t14779563 for incident 34532
```
even though in https://openqa.suse.de/tests/14779563 it's visible that the job was "force_result'd" as part of https://openqa.suse.de/tests/14779563#comment-1538601 already on 2024-07-02. The most recent "sync incidents" job https://gitlab.suse.de/qa-maintenance/bot-ng/-/jobs/2892922 does not mention 14779563.
## Expected result
* **E1:** http://dashboard.qam.suse.de/blocked?incident=34532&group_names=SP5 should show no failed job
* **E2:** http://dashboard.qam.suse.de/incident/34532 should show no failed job
* **E3:** The latest "approve incidents" pipeline from https://gitlab.suse.de/qa-maintenance/bot-ng/-/pipeline_schedules should not mention https://openqa.suse.de/tests/14779563 as failed
## Suggestions
* Check how the "sync incidents" works on already finished results. Maybe already finished results are only revisited if an AMQP event for a new comment is received and that event could have gone missed so the existing result is never revisited?
* To reproduce a qem-dashboard database dump is available on qam2.suse.de within the "postgresql" machine in /root/dashboard_db-2024-07-31T09:43:21+02:00.sql.xz
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