action #125450
Updated by okurz 6 months ago
## ****## Motivation
Apparently in many cases @rwawrig can help best with issues spanning over multiple locations, e.g. firewall between NUE1 and NUE2, like in https://sd.suse.com/servicedesk/customer/portal/1/SD-113832 but the timezones diff is an obstacle. Give more people like SUSE QE Tools access to firewalls, even if it's just read-only for investigation?
## Acceptance criteria
* **AC1:** We can ensure that 2+ persons within EMEA timezones have access to firewalls covering multiple Nbg+Prg locations
## Suggestions
* See how in https://sd.suse.com/servicedesk/customer/portal/1/SD-113832 @rwawrig could help but due to the significant timezones difference the reaction time is slow in both directions
* Follow the discussion in https://sd.suse.com/servicedesk/customer/portal/1/SD-113959 regarding DHCP and apply the same solution for firewall if applicable, e.g. create a specific ticket with specific requirements and suggestions
* *Optional* also try to handle #121726 in the same ticket aka. "just get it done" :)
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