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action #125450

Updated by okurz about 1 year ago

****## ## Motivation 
 Apparently in many cases @rwawrig can help best with issues spanning over multiple locations, e.g. firewall between NUE1 and NUE2, like in https://sd.suse.com/servicedesk/customer/portal/1/SD-113832 but the timezones diff is an obstacle. Give more people like SUSE QE Tools access to firewalls, even if it's just read-only for investigation? 

 ## Acceptance criteria 
 * **AC1:** We can ensure that 2+ persons within EMEA timezones have access to firewalls covering multiple Nbg+Prg locations 

 ## Suggestions 
 * See how in https://sd.suse.com/servicedesk/customer/portal/1/SD-113832 @rwawrig could help but due to the significant timezones difference the reaction time is slow in both directions 
 * Follow the discussion in https://sd.suse.com/servicedesk/customer/portal/1/SD-113959 regarding DHCP and apply the same solution for firewall if applicable, e.g. create a specific ticket with specific requirements and suggestions 
 * *Optional* also try to handle #121726 in the same ticket aka. "just get it done" :)

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