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action #123286

Updated by mkittler about 1 year ago

## Observation 
 Hello, there is some inconsistency with the dashboard data about 27130:dragonbox 

 Link of the red SLE 15 SP4     box    in blocked page points to https://openqa.suse.de/tests/overview?build=%3A27130%3Afixmath&distri=sle&groupid=439 
 with no failures 

 Link inside the update request page http://dashboard.qam.suse.de/incident/27130 points to a different incidents results    https://openqa.suse.de/tests/overview?build=%3A27130%3Alibmwaw with this time a failure 

 Bot approval job log: 
 ~~~ 
  2023-01-17 08:05:34 INFO       Found failed, not-ignored job 10166069 for incident 27130 
 ~~~ 

 Interestingly enough, I restarted the month-old job and now even that is green. 
 But still, the bot does not like it and keeps the 'box' red. 
 https://openqa.suse.de/tests/10166069 
 even if its clone is green: https://openqa.suse.de/tests/10331221 

 ## Problem 
 The problem here seems to be that the incident 27130 was modified multiple times and references multiple package as visible in https://smelt.suse.de/incident/27130/ 

 ## Acceptance criteria 
 * **AC1:** The dashboard page and all links to openQA tests from dashboard reference the same consistent package(s) or no package at all, i.e. no "dragonbox" in dashboard but then pointing to "libmwaw" in openQA 

 ## Suggestions 
 * Investigate if this is maybe *just a display issue* and in that case fix it 
 * Ask mgrifalconi to update the ticket according to our ticket templates to help us understand what he really expects because we are not clear about that 
 * Reconsider how we test maintenance requests before a release request is created while still supporting the "shift left" endeavour 
 * Check if the data in the dashboard database regarding packages is consistent with SMELT (to rule out qem-bot involvement)

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