action #122668
Updated by livdywan over 1 year ago
## Observation Over the day of 2023-01-03 I was in SUSE Nbg Frankencampus. Connected with my notebook over WiFi, IPv4 only as apparently IPv6 is not served at Frankencampus. During my work day I had multiple complete connection drops each about 2m long. This caused outages during video-conferences, problems to connect to https://etherpad.opensuse.org/p/suse_qe_tools and dropped my SSH connections as well as listening to online music, maybe the best "monitoring" approach for me to realize when there are problems. Trying to fix this problem I hope I can also learn to become better at debugging network problems as we have also in other cases, e.g. see #107062 ## Acceptance criteria * **AC1:** No obvious 2min 2m network outages for okurz in Frankencampus office * **AC2:** Someone okurz has learned something about how to debug network problems ## Suggestions * Run `mtr` to various connection endpoints to narrow down the problem * Check system log files and openVPN logs * Document findings in the ticket how I narrowed down problems * Find "industry best practices" how to debug such problems * Crosscheck from a different network location, e.g. homeoffice * Confirm that it's not just okurz having misconfigured things * Reach out to IT to get Fix the actual problem fixed