action #117580
Updated by livdywan over 1 year ago
qanet02nue.qa.suse.de and qanet03nue.qa.suse.de can not be reached over neither IPv4 nor IPv6 ## Observation ``` $ ping qanet03nue.qa.suse.de PING qanet03nue.qa.suse.de(2620:113:80c0:80a0:10:162:0:63 (2620:113:80c0:80a0:10:162:0:63)) 56 data bytes From 2620:113:80c0:8120::5 (2620:113:80c0:8120::5) icmp_seq=1 Destination unreachable: Address unreachable From 2620:113:80c0:8120::5 (2620:113:80c0:8120::5) icmp_seq=2 Destination unreachable: Address unreachable ^C --- qanet03nue.qa.suse.de ping statistics --- 2 packets transmitted, 0 received, +2 errors, 100% packet loss, time 1001ms okurz@linux-28d7:~ 1 (master) $ ping -4 qanet03nue.qa.suse.de PING (10.162.0.63) 56(84) bytes of data. 64 bytes from qanet03nue.qa.suse.de (10.162.0.63): icmp_seq=1 ttl=62 time=2625 ms 64 bytes from qanet03nue.qa.suse.de (10.162.0.63): icmp_seq=2 ttl=62 time=1613 ms ``` ssh access works, http not. So two problems: 1. IPv6 DNS resolution broken 2. web interface not accessible ## Acceptance criteria * **AC1:** Only resolvable DNS entries exist * **AC2:** web interface http://qanet03nue.qa.suse.de and/or https://qanet03nue.qa.suse.de accessible as well as http://qanet02nue.qa.suse.de (either HTTP or HTTPS) ## Suggestions * Check for firmware upgrades for these switches * Optional: Apply the same solution The switch is reachable over ssh, try to other QA switches to prevent further problems there reboot it * Check dhcpv6 setup on qanet to understand which v6 address these switches should have * If IPv6 is not feasible to use at all remove AAAA records ## Workaround If the over SSH if web interface is not available a manual power cycle can help enabled