action #103736
Updated by okurz almost 2 years ago
## Motivation
Jira service desk ticket: ~~https://sd.suse.com/servicedesk/customer/portal/1/SD-69653~~ https://sd.suse.com/servicedesk/customer/portal/1/SD-70018 to track this.
Will follow the ticket and also automation run to verify the status of chan-1.
## Acceptance criteria
* **AC1:** Machine is usable again in SRV2 (or reimbursed)
## Suggestions
* Get access to the invoice of the machine, e.g. contact people from above SD tickets
* Contact hardware vendors over phone how to continue as they don't seem to react to tickets or something
* Get the machine replaced by vendor
* Have new machine put back into Nbg Maxtorhof SRV2 and provide remote control options in the ticket
## Further details
Current machine details: https://racktables.nue.suse.com/index.php?page=object&object_id=13554