action #103736
Updated by livdywan over 2 years ago
## Motivation Jira service desk ticket: ~~https://sd.suse.com/servicedesk/customer/portal/1/SD-69653~~ https://sd.suse.com/servicedesk/customer/portal/1/SD-70018 to track this. Will follow the ticket and also automation run to verify the status of chan-1. ## Acceptance criteria * **AC1:** Machine is usable again in SRV2 (or reimbursed) ## Suggestions * Get access to the invoice of the machine, e.g. contact people from above SD tickets * Contact hardware vendors over phone how to continue as they don't seem to react to tickets or something * Get the machine replaced by vendor * Have new machine put back into Nbg Maxtorhof SRV2 and provide remote control options in the ticket chan-1'status.