action #106538
Updated by livdywan about 2 years ago
## Acceptance criteria
* **AC1:** A "five why" session has been conducted and results recorded in this ticket
* **AC2:** Actionable followup tasks have been defined in new tickets
## Suggestions
* Ask the team to join a five why session, e.g. in the "extension on-demand" meeting thursday morning
* Record results in the ticket
* Define followup tasks in new tickets