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action #97244

Updated by okurz over 2 years ago

## Motivation 
 See http://mailman.suse.de/mlarch/SuSE/osd-admins/2021/osd-admins.2021.08/msg00490.html 


 ## Acceptance criteria 
 * **AC1:** gitlab CI in https://gitlab.suse.de/openqa/grafana-webhook-actions can automatically create tickets again if automatic recovery of openqaworker-arm-[123] failed 

 ## Suggestion 
 * Look into the pipeline why it failed to create tickets 
 * Try out to create tickets in a new way automatically how EngInfra likes it (potentially ask them) 
  * we might need to send from @suse.com address and we would need to create a new dedicated account for that. We should be able to just include osd-admins@suse.de in CC. 
  * If we can not find an easy solution with EngInfra we escalate to runger@suse.com because he already offered we should bring topics up to him which he can discuss with EngInfra team lead 

 # Out of scope 
 Fixing IPMI based recovery

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