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action #90170

Updated by okurz almost 4 years ago

## Observation 

 Today observed on `openqaworker3` when checking for the reason of the failed systemd services alert: 

 ``` 
 martchus@openqaworker3:/srv/salt> sudo systemctl status purge-kernels.service 
 purge-kernels.service - Purge old kernels 
    Loaded: loaded (/usr/lib/systemd/system/purge-kernels.service; enabled; vendor preset: enabled) 
    Active: failed (Result: exit-code) since Mon 2021-03-15 06:51:54 CET; 1 day 4h ago 
  Main PID: 1166 (code=exited, status=7) 

 Mar 15 06:51:36 openqaworker3 systemd[1]: Starting Purge old kernels... 
 Mar 15 06:51:54 openqaworker3 zypper[1166]: System management is locked by the application with pid 1286 (zypper). 
 Mar 15 06:51:54 openqaworker3 zypper[1166]: Close this application before trying again. 
 Mar 15 06:51:54 openqaworker3 systemd[1]: purge-kernels.service: Main process exited, code=exited, status=7/NOTRUNNING 
 Mar 15 06:51:54 openqaworker3 systemd[1]: Failed to start Purge old kernels. 
 Mar 15 06:51:54 openqaworker3 systemd[1]: purge-kernels.service: Unit entered failed state. 
 Mar 15 06:51:54 openqaworker3 systemd[1]: purge-kernels.service: Failed with result 'exit-code'. 
 ``` 

 Of course it helps to simply restart the service. Not sure how we could further improve this. This is likely just a caveat of openSUSE's `purge-kernels-service` package which provides that service (which likely comes from https://github.com/openSUSE/mkinitrd). 

 ## Acceptance criteria 
 * **AC1:** The systemd service purge-kernels.service does not fail if zypper is running for a short time 

 ## Suggestion 
 Report this issue upstream as bug and in the meantime apply a workaround for us, e.g. systemd service override with retry.

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