tickets #129802
openLink monitor.o.o on status.o.o (was: download.opensuse.org looks down, but status page says "operational")
0%
Description
Hello,
This morning zypper has been unable to check for updates due to timeouts, and
the URL does not load in Firefox, either, so I looked at status.opensuse.org
in the hopes of finding more information. However, it seems that site has
some problems. I assume the issue with download.opensuse.org is already known
and being worked on, so I'm just going to focus on the issues with the status
site:
The top of the page shows "Some Systems are experiencing issues". OK.
All individual services, however, are "Operational".
Hovering over the "Operational" label apparently shows the last time it was
updated, which for download.opensuse.org was supposedly on 2021-08-23 (see
first screenshot). Sporadically checking others also shows supposedly
outdated "Operational" labels.Despite both websites being functional (for me), the latency graphs for
software.opensuse.org and www.opensuse.org suddenly went to zero starting
sometime between 9:00 and 10:00 (see second screenshot). Also, "Last Hour"
goes back three hours.
So from my perspective status.opensuse.org has not been particularly helpful.
Is any of this already known? Should I open a bug for this (I couldn't find
anything on bugzilla.opensuse.org)?
Greetings¶
Marc Joliet¶
"People who think they know everything really annoy those of us who know we
don't" - Bjarne Stroustrup
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Updated by crameleon 11 months ago
- Category set to Monitoring
- Status changed from New to Feedback
- Private changed from Yes to No
Hi,
sorry, I think this is a misinterpretation of how status.opensuse.org works. The graphs are not representing latency or real uptime. The page is fed by manually entered status updates, which the software (https://github.com/CachetHQ/Cachet) then uses to print some graphs along with the service status. If no status updates are entered into the page, the data does not change - except for the timeline, because time goes on.
Does that explain your observations?
Some more information about our monitoring systems can be found on https://monitor.opensuse.org/.
Cheers,
Georg
Updated by marcec@gmx.de 11 months ago
- File signature.asc signature.asc added
Hi,
(Trying to answer via Email in case it works, to avoid creating yet another
bug tracker account.)
thanks for the reply. Yeah, I thought of that possibility afterwards, that
makes perfect sense! I had no idea https://monitor.opensuse.org/ existed.
Maybe you could reference it directly in the description at the top of
status.opensuse.org?
Greetings,
Marc Joliet
Updated by crameleon 11 months ago
- Subject changed from download.opensuse.org looks down, but status page says "operational" to Link monitor.o.o on status.o.o (was: download.opensuse.org looks down, but status page says "operational")
- Status changed from Feedback to Workable
Your email reply worked fine - surprisingly well actually, some other peoples email responses get transformed into individual new tickets. Somehow your mail client does a good job and your reply was correctly detected to be a comment to your original ticket. :-)
Linking monitor.opensuse.org sounds like a good idea, I'll leave this open for someone to pick up.
Cheers,
Georg