Project

General

Profile

Wiki » History » Version 60

livdywan, 2020-10-16 12:18
ask stupid questions

1 27 okurz
{{toc}}
2
3
# Test results overview
4 18 okurz
* Latest report based on openQA test results http://s.qa.suse.de/test-status , SLE12: http://s.qa.suse.de/test-status-sle12 , SLE15: http://s.qa.suse.de/test-status-sle15
5 36 okurz
* only "blocker" or "shipstopper" bugs on "interesting products" for SLE: http://s.qa.suse.de/qa_sle_bugs_sle , SLE15: http://s.qa.suse.de/qa_sle_bugs_sle15_all, SLE12: http://s.qa/qa_sle_bugs_sle12_2
6 1 mgriessmeier
7 27 okurz
# QA tools - Team description
8 1 mgriessmeier
9 27 okurz
## Team responsibilities
10 1 mgriessmeier
11 27 okurz
* Develop and maintain upstream openQA
12
* Administration of openqa.suse.de and workers (But not physical hardware, as these belong to the departments that purchased them and we merely facilitate)
13
* Helps administrating and maintaining openqa.opensuse.org, including coordination of efforts aiming at solving problems affecting o3
14
* Support colleagues, team members and open source community
15 1 mgriessmeier
16 27 okurz
## Out of scope
17
18
* Maintenance of individual tests
19
* Maintenance of physical hardware
20
* Maintenance of special worker addendums needed for tests, e.g. external hypervisor hosts for s390x, powerVM
21
* Ticket triaging of http://progress.opensuse.org/projects/openqatests/
22
* Feature development within the backend for single teams (commonly provided by teams themselves)
23
24
## How we work
25
26 32 okurz
The QA Tools team is following the DevOps approach working using a lightweight Agile approach. We plan and track our works using tickets on https://progress.opensuse.org . We pick tickets based on priority and planning decisions. We use weekly meetings as checkpoints for progress and also track cycle and lead times to crosscheck progress against expectations.
27 27 okurz
28 43 okurz
* [tools team - ready issues](https://progress.opensuse.org/projects/openqav3/issues?query_id=230): The complete backlog of the team
29
* [tools team - what members of the team are working on](https://progress.opensuse.org/projects/openqav3/issues?query_id=400): To check progress and know what the team is currently occupied with
30 1 mgriessmeier
31
Also find the custom queries in the right-hand sidebar of https://progress.opensuse.org/projects/openqav3/issues for tickets and their plans.
32 32 okurz
33
### Common tasks for team members
34
35
This is a list of common tasks that we follow, e.g. reviewing daily based on individual steps in the DevOps Process ![DevOps Process](devops-process_25p.png)
36
37
* **Plan**:
38
 * State daily learning and planned tasks in internal chat room
39
 * Review backlog for time-critical, triage new tickets, pick tickets from backlog; see https://progress.opensuse.org/projects/qa/wiki#How-we-work-on-our-backlog
40
* **Code**:
41
 * See project specific contribution instructions
42
 * Provide peer-review following https://github.com/notifications based on projects within the scope of https://github.com/os-autoinst/ with the exception of test code repositories, especially https://github.com/os-autoinst/openQA, https://github.com/os-autoinst/os-autoinst, https://github.com/os-autoinst/scripts, https://github.com/os-autoinst/os-autoinst-distri-openQA, https://github.com/os-autoinst/openqa-trigger-from-obs, https://github.com/os-autoinst/openqa_review
43
* **Build**:
44
 * See project specific contribution instructions
45
* **Test**:
46
 * Monitor failures on https://travis-ci.org/ relying on https://build.opensuse.org/package/show/devel:openQA/os-autoinst_dev for os-autoinst (email notifications)
47
 * Monitor failures on https://app.circleci.com/pipelines/github/os-autoinst/openQA?branch=master relying on https://build.opensuse.org/project/show/devel:openQA:ci for openQA (email notifications)
48
* **Release**:
49
 * By default we use the rolling-release model for all projects unless specified otherwise
50
 * Monitor https://build.opensuse.org/project/show/devel:openQA (all packages and all subprojects) for failures, ensure packages are published on http://download.opensuse.org/repositories/devel:/openQA/
51
 * Monitor http://jenkins.qa.suse.de/view/openQA-in-openQA/ for the openQA-in-openQA Tests and automatic submissions of os-autoinst and openQA to openSUSE:Factory through https://build.opensuse.org/project/show/devel:openQA:tested
52
* **Deploy**:
53
 * o3 is automatically deployed (daily), see https://progress.opensuse.org/projects/openqav3/wiki/Wiki#Automatic-update-of-o3
54
 * osd is automatically deployed (weekly), monitor https://gitlab.suse.de/openqa/osd-deployment/pipelines and watch for notification email to openqa@suse.de
55
* **Operate**:
56
 * Apply infrastructure changes from https://gitlab.suse.de/openqa/salt-states-openqa (osd) or manually over sshd (o3)
57 37 okurz
 * Monitor for backup, see https://gitlab.suse.de/qa-sle/backup-server-salt
58 32 okurz
config changes in salt (osd), backups, job group configuration changes
59
* **Monitor**:
60 48 okurz
 * React on alerts from https://stats.openqa-monitor.qa.suse.de/alerting/list?state=not_ok (emails on osd-admins@suse.de . You need to be logged in to reach the alert list by the provided URL)
61 32 okurz
 * Look for incomplete jobs or scheduled not being worked on o3 and osd (API or webUI)
62 44 okurz
 * React on alerts from https://gitlab.suse.de/openqa/auto-review/, https://gitlab.suse.de/openqa/openqa-review/, https://gitlab.suse.de/openqa/monitor-o3 (subscribe to projects for notifications)
63 49 okurz
 * Be responsive on #opensuse-factory (irc://chat.freenode.net/opensuse-factory) for help, support and collaboration (Unless you have a better solution it is suggested to use [Element.io](https://app.element.io/#/room/%23freenode_%23opensuse-factory:matrix.org) for a sustainable presence; you also need a [registered IRC account](https://freenode.net/kb/answer/registration))
64 1 mgriessmeier
 * Be responsive on [#testing](https://chat.suse.de/channel/testing) for help, support and collaboration
65 50 okurz
 * Be responsive on mailing lists opensuse-factory@opensuse.org and openqa@suse.de (see https://en.opensuse.org/openSUSE:Mailing_lists_subscription)
66 31 okurz
67 27 okurz
### How we work on our backlog
68
69
* "due dates" are only used as exception or reminders
70
* every team member can pick up tickets themselves
71
* everybody can set priority, PO can help to resolve conflicts
72 57 livdywan
* consider the [ready, not assigned/blocked/low](https://progress.opensuse.org/projects/openqav3/issues?query_id=490) query as preferred
73 60 livdywan
* ask questions in tickets, even potentially "stupid" questions, oftentimes descriptions are unclear and should be improved
74 27 okurz
75 55 okurz
#### Definition of DONE
76
77
Also see http://www.allaboutagile.com/definition-of-done-10-point-checklist/ and https://www.scrumalliance.org/community/articles/2008/september/what-is-definition-of-done-%28dod%29
78
79
* Code changes are made available via a pull request on a version control repository, e.g. github for openQA
80
* [Guidelines for git commits](http://chris.beams.io/posts/git-commit/) have been followed
81
* Code has been reviewed (e.g. in the github PR)
82
* Depending on criticality/complexity/size/feature: A local verification test has been run, e.g. post link to a local openQA machine or screenshot or logfile
83
* Potentially impacted package builds have been considered, e.g. openSUSE Tumbleweed and Leap, Fedora, etc.
84
* Code has been merged (either by reviewer or "mergify" bot or reviewee after 'LGTM' from others)
85
* Code has been deployed to osd and o3 (monitor automatic deployment, apply necessary config or infrastructure changes)
86
87 56 okurz
#### Definition of READY for new features
88 55 okurz
89
The following points should be considered before a new feature ticket is READY to be implemented:
90
91
* Follow the ticket template from https://progress.opensuse.org/projects/openqav3/wiki/#Feature-requests
92
* A clear motivation or user expressing a wish is available
93
* Acceptance criteria are stated (see ticket template)
94
* add tasks as a hint where to start
95
96 53 okurz
#### WIP-limits (reference "Kanban development")
97 28 okurz
98 42 okurz
* global limit of 10 tickets "In Progress"
99 1 mgriessmeier
* personal limit of 3 tickets "In Progress"
100 30 okurz
101 31 okurz
To check: Open [query](https://progress.opensuse.org/projects/openqav3/issues?utf8=%E2%9C%93&set_filter=1&type=IssueQuery&sort=id%3Adesc&f%5B%5D=status_id&op%5Bstatus_id%5D=%3D&v%5Bstatus_id%5D%5B%5D=2&f%5B%5D=assigned_to_id&op%5Bassigned_to_id%5D=%3D&v%5Bassigned_to_id%5D%5B%5D=32300&v%5Bassigned_to_id%5D%5B%5D=15&v%5Bassigned_to_id%5D%5B%5D=34361&v%5Bassigned_to_id%5D%5B%5D=23018&v%5Bassigned_to_id%5D%5B%5D=22072&v%5Bassigned_to_id%5D%5B%5D=24624&v%5Bassigned_to_id%5D%5B%5D=17668&v%5Bassigned_to_id%5D%5B%5D=33482&v%5Bassigned_to_id%5D%5B%5D=32669&f%5B%5D=subproject_id&op%5Bsubproject_id%5D=*&f%5B%5D=&c%5B%5D=subject&c%5B%5D=project&c%5B%5D=status&c%5B%5D=assigned_to&c%5B%5D=fixed_version&c%5B%5D=due_date&c%5B%5D=priority&c%5B%5D=updated_on&c%5B%5D=category&group_by=assigned_to&t%5B%5D=) and look for tickets total number of tickets as well as per person
102 27 okurz
103 1 mgriessmeier
#### Target numbers or "guideline", "should be", in priorities
104 27 okurz
105 41 okurz
1. *New, untriaged:* [0 (daily)](https://progress.opensuse.org/projects/openqav3/issues?query_id=475) . Every ticket should have a target version, e.g. "Ready" for QA tools team, "future" if unplanned, others for other teams
106 52 okurz
1. *Untriaged "tools" tagged:* [0 (daily)](https://progress.opensuse.org/issues?query_id=481) . Every ticket should have a target version, e.g. "Ready" for QA tools team, "future" if unplanned, others for other teams
107
1. *Workable (properly defined):* [~40 (20-50)](https://progress.opensuse.org/projects/openqav3/issues?query_id=478) . Enough tickets to reflect a proper plan but not too many to limit unfinished data (see "waste")
108
1. *Overall backlog length:* [ideally less than 100](https://progress.opensuse.org/projects/openqav3/issues?query_id=230) . Similar as for "Workable"
109 27 okurz
110
#### SLOs (service level objectives)
111
112
* for picking up tickets based on priority, first goal is "urgency removal":
113 29 okurz
 * **immediate**: [<1 day](https://progress.opensuse.org/projects/openqav3/issues?utf8=%E2%9C%93&set_filter=1&f%5B%5D=priority_id&op%5Bpriority_id%5D=%3D&v%5Bpriority_id%5D%5B%5D=7&f%5B%5D=status_id&op%5Bstatus_id%5D=o&f%5B%5D=subproject_id&op%5Bsubproject_id%5D=%3D&v%5Bsubproject_id%5D%5B%5D=125&f%5B%5D=updated_on&op%5Bupdated_on%5D=%3Ct-&v%5Bupdated_on%5D%5B%5D=1&f%5B%5D=&c%5B%5D=subject&c%5B%5D=project&c%5B%5D=status&c%5B%5D=assigned_to&c%5B%5D=fixed_version&c%5B%5D=due_date&c%5B%5D=priority&c%5B%5D=updated_on&c%5B%5D=category&group_by=priority)
114
 * **urgent**: [<1 week](https://progress.opensuse.org/projects/openqav3/issues?utf8=%E2%9C%93&set_filter=1&f%5B%5D=priority_id&op%5Bpriority_id%5D=%3D&v%5Bpriority_id%5D%5B%5D=6&f%5B%5D=status_id&op%5Bstatus_id%5D=o&f%5B%5D=subproject_id&op%5Bsubproject_id%5D=%3D&v%5Bsubproject_id%5D%5B%5D=125&f%5B%5D=updated_on&op%5Bupdated_on%5D=%3Ct-&v%5Bupdated_on%5D%5B%5D=7&f%5B%5D=&c%5B%5D=subject&c%5B%5D=project&c%5B%5D=status&c%5B%5D=assigned_to&c%5B%5D=fixed_version&c%5B%5D=due_date&c%5B%5D=priority&c%5B%5D=updated_on&c%5B%5D=category&group_by=status)
115
 * **high**: [<1 month](https://progress.opensuse.org/projects/openqav3/issues?utf8=%E2%9C%93&set_filter=1&f%5B%5D=status_id&op%5Bstatus_id%5D=o&f%5B%5D=priority_id&op%5Bpriority_id%5D=%3D&v%5Bpriority_id%5D%5B%5D=5&f%5B%5D=subproject_id&op%5Bsubproject_id%5D=%3D&v%5Bsubproject_id%5D%5B%5D=125&f%5B%5D=updated_on&op%5Bupdated_on%5D=%3Ct-&v%5Bupdated_on%5D%5B%5D=30&f%5B%5D=&c%5B%5D=subject&c%5B%5D=project&c%5B%5D=status&c%5B%5D=assigned_to&c%5B%5D=fixed_version&c%5B%5D=due_date&c%5B%5D=priority&c%5B%5D=updated_on&c%5B%5D=category&group_by=status)
116
 * **normal**: [<1 year](https://progress.opensuse.org/projects/openqav3/issues?utf8=%E2%9C%93&set_filter=1&f%5B%5D=priority_id&op%5Bpriority_id%5D=%3D&v%5Bpriority_id%5D%5B%5D=4&f%5B%5D=status_id&op%5Bstatus_id%5D=o&f%5B%5D=subproject_id&op%5Bsubproject_id%5D=%3D&v%5Bsubproject_id%5D%5B%5D=125&f%5B%5D=updated_on&op%5Bupdated_on%5D=%3Ct-&v%5Bupdated_on%5D%5B%5D=365&f%5B%5D=&c%5B%5D=subject&c%5B%5D=project&c%5B%5D=status&c%5B%5D=assigned_to&c%5B%5D=fixed_version&c%5B%5D=due_date&c%5B%5D=priority&c%5B%5D=updated_on&c%5B%5D=category&group_by=status)
117 1 mgriessmeier
 * **low**: undefined
118
119
* aim for cycle time of individual tickets (not epics or sagas): 1h-2w
120 31 okurz
121 54 mkittler
#### Backlog prioritization
122 47 okurz
123
When we prioritize tickets we assess:
124
1. What the main use cases of openQA are among all users, be it SUSE QA engineers, other SUSE employees, openSUSE contributors as well as any other outside user of openQA
125
2. We try to understand how many persons and products are affected by feature requests as well as regressions (or "concrete bugs" as the ticket category is called within the openQA Project) and prioritize issues affecting more persons and products and use cases over limited issues
126
3. We prioritize regressions higher than work on (new) feature requests
127
4. If a workaround or alternative exists then this lowers priority. We prioritize tasks that need deep understanding of the architecture and an efficient low-level implementation over convenience additions that other contributors are more likely to be able to implement themselves.
128
129 38 okurz
### Team meetings
130
131 58 livdywan
* **Daily:** Use (internal) chat actively, e.g. formulate your findings or achievements and plans for the day, "think out loud" while working on individual problems.
132
  * *Goal*: Quick support on problems, feedback on plans, collaboration and self-reflection (compare to [Daily Scrum](https://www.scrumguides.org/scrum-guide.html#events-daily))
133
* **Weekly coordination:** Every Tuesday 1015-1145 CET/CEST in [m.o.o/suse_qa_tools](https://meet.opensuse.org/suse_qa_tools) ([fallback](https://meet.jit.si/suse_qa_tools)). Community members and guests are particularly welcome to join this meeting.
134
  * *Goal*: Team backlog coordination and design decisions of bigger topics (compare to [Sprint Planning](https://www.scrumguides.org/scrum-guide.html#events-planning)).
135
* **Fortnightly Retrospective:** Tuesday 1045-1145 CET/CEST every even week, same room as the weekly meeting. On these days the weekly has hard time limit of 1015-1045. Minutes are recorded on https://etherpad.nue.suse.com/qa_tools_retro with specific actions in tickets in our usual backlog.
136
  * *Goal*: Inspect and adapt, learn and improve (compare to [Sprint Retrospective](https://www.scrumguides.org/scrum-guide.html#events-retro))
137
* **Virtual coffee talk:** Weekly every Thursday 1100-1120 CET/CEST, same room as the weekly.
138
  * *Goal*: Connect and bond as a team, understand each other (compare to [Informal Communication in an all-remote environment](https://about.gitlab.com/company/culture/all-remote/informal-communication))
139
* **extension on-demand:** Optional meeting on invitation in the suggested time slot Thursday 1000-1200 CET/CEST, in the same room as the weekly, on-demand or replacing the *Virtual coffee talk*.
140
  * *Goal*: Introduce, research and discuss bigger topics, e.g. backlog overview, processes and workflows
141 31 okurz
142 59 livdywan
Note: Meetings concerning the whole team are moderated by the scrum master by default, who should join the call early and verify that the meeting itself and any tools used are working or e.g. advise the use of the fallback option.
143
144 45 okurz
### Alert handling
145
146
#### Best practices
147
148
* "if it hurts, do it more often": https://www.martinfowler.com/bliki/FrequencyReducesDifficulty.html
149
* Reduce [Mean-time-to-Detect (MTTD)](https://searchitoperations.techtarget.com/definition/mean-time-to-detect-MTTD) and [Mean-time-to-Recovery](https://raygun.com/blog/what-is-mttr/)
150
151
#### Process
152
153
* React on any alert
154
* For each failing grafana alert
155 51 okurz
 * Create a ticket for the issue (with a tag "alert"; create ticket unless the alert is trivial to resolve and needs no improvement)
156 45 okurz
 * Link the corresponding grafana panel in the ticket
157
 * Respond to the notification email with a link to the ticket
158 1 mgriessmeier
 * Optional: Inform in chat
159 51 okurz
 * Optional: Add "annotation" in corresponding grafana panel with a link to the corresponding ticket 
160 46 okurz
 * Pause the alert if you think further alerting the team does not help (e.g. you can work on fixing the problem, alert is non-critical but problem can not be fixed within minutes)
161 45 okurz
* If you consider an alert non-actionable then change it accordingly
162
* If you do not know how to handle an alert ask the team for help
163
* After resolving the issue add explanation in ticket, unpause alert and verify it going to "ok" again, resolve ticket
164
165
#### References
166
167
* https://nl.devoteam.com/en/blog-post/monitoring-reduce-mean-time-recovery-mttr/
168
169 31 okurz
### Historical
170
171
Previously the QA tools team used target versions "Ready" (to be planned into individual milestone periods or sprints), "Current Sprint" and "Done". However the team never really did use proper time-limited sprints so the distinction was rather vague. After having tickets "Resolved" after some time the PO or someone else would also update the target version to "Done" to signal that the result has been reviewed. This was causing a lot of ticket update noise for not much value considering that the [Definition-of-Done](https://progress.opensuse.org/projects/openqav3/wiki/#ticket-workflow) when properly followed already has rather strict requirements on when something can be considered really "Resolved" hence the team eventually decided to not use the "Done" target version anymore. Since about 2019-05 (and since okurz is doing more backlog management) the team uses priorities more as well as the status "Workable" together with an explicit team member list for "What the team is working on" to better visualize what is making team members busy regardless of what was "officially" planned to be part of the team's work. So we closed the target version. On 2020-07-03 okurz subsequently closed "Current Sprint" as also this one was in most cases equivalent to just picking an assignee for a ticket or setting to "In Progress". We can just distinguish between "(no version)" meaning untriaged, "Ready" meaning tools team should consider picking up these issues and "future" meaning that there is no plan for this to be picked up. Everything else is defined by status and priority.
172 27 okurz
173
# QA SLE Functional - Team description
174
175 1 mgriessmeier
**QSF (QA SLE Functional)** is a virtual team focusing on QA of the "functional" domain of the SUSE SLE products. The virtual team is mainly comprised of members of [SUSE QA SLE Nbg](https://wiki.suse.net/index.php/SUSE-Quality_Assurance/Organization/Members_and_Responsibilities#QA_SLE_NBG_Team) including members from [SUSE QA SLE Prg](https://wiki.suse.net/index.php/SUSE-Quality_Assurance/Organization/Members_and_Responsibilities#QA_SLE_PRG_Team). The [SLE Departement](https://wiki.suse.net/index.php/SUSE-Quality_Assurance/SLE_Department#QSF_.28QA_SLE_Functional.29) page describes our QA responsibilities. We focus on our automatic tests running in [openQA](https://openqa.suse.de) under the job groups "Functional" as well as "Autoyast" for the respective products, for example [SLE 15 / Functional](https://openqa.suse.de/group_overview/110) and [SLE 15 / Autoyast](https://openqa.suse.de/group_overview/129). We back our automatic tests with exploratory manual tests, especially for the product milestone builds. Additionally we care about corresponding openSUSE openQA tests (see as well https://openqa.opensuse.org).
176 7 szarate
177 1 mgriessmeier
* long-term roadmap: http://s.qa.suse.de/qa-long-term
178
* overview of current openQA SLE12SP5 tests with progress ticket references: https://openqa.suse.de/tests/overview?distri=sle&version=12-SP5&groupid=139&groupid=142
179
* fate tickets for SLE12SP5 feature testing: based on http://s.qa.suse.de/qa_sle_functional_feature_tests_sle12sp5 new report based on all tickets with milestone before SLE12SP5 GM, http://s.qa.suse.de/qa_sle_functional_feature_tests_sle15sp1 for SLE15SP1
180
* only "blocker" or "shipstopper" bugs on "interesting products" for SLE15 http://s.qa.suse.de/qa_sle_functional_bug_query_sle15_2, http://s.qa/qa_sle_bugs_sle12_2 for SLE12
181 3 szarate
* Better organization of planned work can be seen at the [SUSE QA](https://progress.opensuse.org/projects/suseqa) project (which is not public).
182 1 mgriessmeier
183 27 okurz
## Test plan
184 1 mgriessmeier
185
When looking for coverage of certain components or use cases keep the [openQA glossary](http://open.qa/docs/#concept) in mind. It is important to understand that "tests in openQA" could be a scenario, for example a "textmode installation run", a combined multi-machine scenario, for example "a remote ssh based installation using X-forwarding", or a test module, for example "vim", which checks if the vim editor is correctly installed, provides correct rendering and basic functionality. You are welcome to contact any member of the team to ask for more clarification about this.
186
187 19 okurz
In detail the following areas are tested as part of "SLE functional":
188
189 1 mgriessmeier
* different hardware setups (UEFI, acpi)
190
* support for localization
191
* openSUSE: virtualization - some "virtualization" tests are active on o3 with reduced set compared to SLE coverage (on behalf of QA SLE virtualization due to team capacity constraints, clarified in QA SLE coordination meeting 2018-03-28)
192
* openSUSE: migration - comparable to "virtualization", a reduced set compared to SLE coverage is active on o3 (on behalf of QA SLE migration due to team capacity constraints, clarified in QA SLE coordination meeting 2018-04)
193 26 riafarov
194
195 27 okurz
### QSF-y
196 18 okurz
197
Virtual team focuses on testing YaST components, including installer and snapper.
198 1 mgriessmeier
199 18 okurz
Detailed test plan for SLES can be found here: [SLES_Integration_Level_Testplan.md](https://gitlab.suse.de/qsf-y/qa-sle-functional-y/blob/master/SLES_Integration_Level_Testplan.md)
200 1 mgriessmeier
201
* Latest report based on openQA test results SLE12: http://s.qa.suse.de/test-status-sle12-yast , SLE15: http://s.qa.suse.de/test-status-sle15-yast
202 2 mgriessmeier
203
204 27 okurz
### QSF-u
205 1 mgriessmeier
206
"Testing is the future, and the future starts with you"
207
208
* basic operations (firefox, zypper, logout/reboot/shutdown)
209
* boot_to_snapshot
210 18 okurz
* functional application tests (kdump, gpg, ipv6, java, git, openssl, openvswitch, VNC)
211
* NIS (server, client)
212 1 mgriessmeier
* toolchain (development module)
213
* systemd
214 6 okurz
* "transactional-updates" as part of the corresponding SLE server role, not CaaSP
215
216
* Latest report based on openQA test results SLE12: http://s.qa.suse.de/test-status-sle12-functional , SLE15: http://s.qa.suse.de/test-status-sle15-functional
217 1 mgriessmeier
218 6 okurz
219
## Explicitly not covered by QSF
220 1 mgriessmeier
221
* quarterly updated media: Expected to be covered by Maintenance + QAM
222
223
224 27 okurz
## What we do
225 1 mgriessmeier
226
We collected opinions, personal experiences and preferences starting with the following four topics: What are fun-tasks ("new tests", "collaborate", "do it right"), what parts are annoying ("old & sporadic issues"), what do we think is expected from qsf-u ("be quick", "keep stuff running", "assess quality") and what we should definitely keep doing to prevent stakeholders becoming disappointed ("build validation", "communication & support").
227 12 okurz
228 27 okurz
### How we work on our backlog
229 12 okurz
230
* no "due date"
231
* we pick up tickets that have not been previously discussed
232 1 mgriessmeier
* more flexible choice
233 14 okurz
* WIP-limits:
234
 * global limit of 10 tickets "In Progress"
235
236
* target numbers or "guideline", "should be", in priorities:
237 12 okurz
 1. New, untriaged: 0
238
 2. Workable: 40
239 1 mgriessmeier
 3. New, assigned to [u]: ideally less than 200 (should not stop you from triaging)
240
241
* SLAs for priority tickets - how to ensure to work on tickets which are more urgent?
242
 * "taken": <1d: immediate -> looking daily
243
 * 2-3d: urgent
244 12 okurz
 * first goal is "urgency removal": <1d: immediate, 1w: urgent
245 1 mgriessmeier
246 12 okurz
* our current "cycle time" is 1h - 1y (maximum, with interruptions)
247 1 mgriessmeier
248
* everybody should set priority + milestone in obvious cases, e.g. new reproducible test failures in multiple critical scenarios, in general case the PO decides
249
250 27 okurz
### How we like to choose our battles
251 1 mgriessmeier
252
We self-assessed our tasks on a scale from "administrative" to "creative" and found in the following descending order: daily test review (very "administrative"), ticket triaging, milestone validation, code review, create needles, infrastructure issues, fix and cleanup tests, find bugs while fixing failing tests, find bugs while designing new tests, new automated tests (very "creative"). Then we found we appreciate if our work has a fair share of both sides. Probably a good ratio is 60% creative plus 40% administrative tasks. Both types have their advantages and we should try to keep the healthy balance.
253
254
255 27 okurz
### What "product(s)" do we (really) *care* about?
256 1 mgriessmeier
257
Brainstorming results:
258
259
* openSUSE Krypton -> good example of something that we only remotely care about or not at all even though we see the connection point, e.g. test plasma changes early before they reach TW or Leap as operating systems we rely on or SLE+packagehub which SUSE does not receive direct revenue from but indirect benefit. Should be "community only", that includes members from QSF though
260
* openQA -> (like OBS), helps to provide ROI for SUSE
261
* SLE(S) (in development versions)
262
* Tumbleweed
263
* Leap, because we use it
264
* SLES HA
265
* SLE migration
266
* os-autoinst-distri-opensuse+backend+needles
267
268
From this list strictly no "product" gives us direct revenue however most likely SLE(S) (as well as SLES HA and SLE migration) are good examples of direct connection to revenue (based on SLE subscriptions). Conducting a poll in the team has revealed that 3 persons see "SLE(S)" as our main product and 3 see "os-autoinst-distri-opensuse+backend+needles" as the main product. We mainly agreed that however we can not *own* a product like "SLE" because that product is mainly not under our control.
269
270
Visualizing "cost of testing" vs. "risk of business impact" showed that both metrics have an inverse dependency, e.g. on a range from "upstream source code" over "package self-tests", "openSUSE Factory staging", "Tumbleweed", "SLE" we consider SLE to have the highest business risk attached and therefore defines our priority however testing at upstream source level is considered most effective to prevent higher cost of bugs or issues. Our conclusion is that we must ensure that the high-risk SLE base has its quality assured while supporting a quality assurance process as early as possible in the development process. package self-tests as well as the openQA staging tests are seen as a useful approach in that direction as well as "domain specfic specialist QA engineers" working closely together with according in-house development parties.
271
272 27 okurz
## Documentation
273 1 mgriessmeier
274
This documentation should only be interesting for the team QA SLE functional. If you find that some of the following topics are interesting for other people, please extract those topics to another wiki section.
275
276
### QA SLE functional Dashboards
277
278
In room 3.2.15 from Nuremberg office are two dedicated laptops each with a monitor attached showing a selected overview of openQA test resuls with important builds from SLE and openSUSE.
279 4 szarate
Such laptops are configured with a root account with the default password for production machines. First point of contact: [slindomansilla.suse.com](mailto:slindomansilla@suse.com), (okurz@suse.de)[mailto:okurz@suse.de]
280 1 mgriessmeier
281
* ''dashboard-osd-3215.suse.de'': Showing current view of openqa.suse.de filtered for some job group results, e.g. "Functional"
282
* ''dashboard-o3-3215.suse.de'': Showing current view of openqa.opensuse.org filtered for some job group results which we took responsibility to review and are mostly interested in
283
284 24 dheidler
### dashboard-osd-3215
285 1 mgriessmeier
286
* OS: openSUSE Tumbleweed
287
* Services: ssh, mosh, vnc, x2x
288
* Users:
289
** root
290
** dashboard
291
* VNC: `vncviewer dashboard-osd-3215`
292
* X2X: `ssh -XC dashboard@dashboard-osd-3215 x2x -west -to :0.0`
293
** (attaches the dashboard monitor as an extra display to the left of your screens. Then move the mouse over and the attached X11 server will capture mouse and keyboard)
294
295
#### Content of /home/dashboard/.xinitrc
296
297 3 szarate
```
298 1 mgriessmeier
#
299
# Source common code shared between the
300
# X session and X init scripts
301
#
302
. /etc/X11/xinit/xinitrc.common
303
304
xset -dpms
305
xset s off
306
xset s noblank
307
[...]
308
#
309
# Add your own lines here...
310
#
311
$HOME/bin/osd_dashboard &
312 3 szarate
```
313 1 mgriessmeier
314
#### Content of /home/dashboard/bin/osd_dashboard
315
316 3 szarate
```
317 1 mgriessmeier
#!/bin/bash
318
319
DISPLAY=:0 unclutter &
320
321
DISPLAY=:0 xset -dpms
322
DISPLAY=:0 xset s off
323
DISPLAY=:0 xset s noblank
324
325
url="${url:-"https://openqa.suse.de/?group=SLE+15+%2F+%28Functional%7CAutoyast%29&default_expanded=1&limit_builds=3&time_limit_days=14&show_tags=1&fullscreen=1#"}"
326 20 dheidler
DISPLAY=:0 chromium --kiosk "$url"
327 3 szarate
```
328 1 mgriessmeier
329
#### Cron job:
330
331 3 szarate
```
332 1 mgriessmeier
Min     H       DoM     Mo      DoW     Command
333 23 dheidler
*	*	*	*	*	/home/dashboard/bin/reload_chromium
334 3 szarate
```
335 1 mgriessmeier
336 21 dheidler
#### Content of /home/dashboard/bin/reload_chromium
337 1 mgriessmeier
338 3 szarate
```
339 1 mgriessmeier
#!/bin/bash
340
341
DISPLAY=:0 xset -dpms
342
DISPLAY=:0 xset s off
343
DISPLAY=:0 xset s noblank
344
345 22 dheidler
DISPLAY=:0 xdotool windowactivate $(DISPLAY=:0 xdotool search --class Chromium)
346 21 dheidler
DISPLAY=:0 xdotool key F5
347
DISPLAY=:0 xdotool windowactivate $(DISPLAY=:0 xdotool getactivewindow)
348 3 szarate
```
349 1 mgriessmeier
350
#### Issues:
351
352
* ''When the screen shows a different part of the web page''
353
** a simple mouse scroll through vnc or x2x may suffice.
354
* ''When the builds displayed are freeze without showing a new build, it usually means that midori, the browser displaying the info on the screen, crashed.''
355
** you can try to restart midori this way:
356
*** ps aux | grep midori
357
*** kill $pid
358
*** /home/dashboard/bin/osd_dashboard
359
** If this also doesn't work, restart the machine.
360 25 dheidler
361
362
### dashboard-o3
363
364
* Raspberry Pi 3B+
365
* IP: `10.160.65.207`
366
367
#### Content of /home/tux/.xinitrc
368
```
369
#!/bin/bash
370
371
unclutter &
372
openbox &
373
xset s off
374
xset -dpms
375
sleep 5
376
url="https://openqa.opensuse.org?group=openSUSE Tumbleweed\$|openSUSE Leap [0-9]{2}.?[0-9]*\$|openSUSE Leap.\*JeOS\$|openSUSE Krypton|openQA|GNOME Next&limit_builds=2&time_limit_days=14&&show_tags=1&fullscreen=1#build-results"
377
chromium --kiosk "$url" &
378
379
while sleep 300 ; do
380
        xdotool windowactivate $(xdotool search --class Chromium)
381
        xdotool key F5
382
        xdotool windowactivate $(xdotool getactivewindow)
383
done
384
```
385
386
#### Content of /usr/share/lightdm/lightdm.conf.d/50-suse-defaults.conf
387
```
388
[Seat:*]
389
pam-service = lightdm
390
pam-autologin-service = lightdm-autologin
391
pam-greeter-service = lightdm-greeter
392
xserver-command=/usr/bin/X
393
session-wrapper=/etc/X11/xdm/Xsession
394
greeter-setup-script=/etc/X11/xdm/Xsetup
395
session-setup-script=/etc/X11/xdm/Xstartup
396
session-cleanup-script=/etc/X11/xdm/Xreset
397
autologin-user=tux
398
autologin-timeout=0
399
```