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dheidler, 2021-09-21 14:05
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{{toc}}
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# Test results overview
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* Latest report based on openQA test results for [OSD](https://openqa.io.suse.de/openqa-review/openqa_suse_de_status.html) and [SLE15](https://openqa.io.suse.de/openqa-review/openqa_sle15_status.html)
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  * Find more reports on https://openqa.io.suse.de/openqa-review/
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* only "blocker" or "shipstopper" bugs on "interesting products" for SLE: http://s.qa.suse.de/qa_sle_bugs_sle , SLE15: http://s.qa.suse.de/qa_sle_bugs_sle15_all, SLE12: http://s.qa/qa_sle_bugs_sle12_2
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# QE tools - Team description
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"The easiest way to provide complete quality for your software"
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We provide the most complete free-software system-level testing solution to ensure high quality of operating systems, complete software stacks and multi-machine services for software distribution builders, system integration engineers and release teams. We continuously develop, maintain and release our software to be readily used by anyone while we offer a friendly community to support you in your needs. We maintain the main public and SUSE internal openQA server as well as supporting tools in the surrounding ecosystem.
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## Team responsibilities
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* Develop and maintain upstream openQA
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* Administration of openqa.suse.de and workers (But not physical hardware, as these belong to the departments that purchased them and we merely facilitate)
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* Helps administrating and maintaining openqa.opensuse.org, including coordination of efforts aiming at solving problems affecting o3
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* Develop and maintain SUSE maintenance QA tools (SMELT, template generator, MTUI, openQA QAM bot, etc, e.g. from https://confluence.suse.com/display/maintenanceqa/Toolchain+for+maintenance+quality+engineering)
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* Support colleagues, team members and open source community
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## Out of scope
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* Maintenance of individual tests
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* Maintenance of physical hardware
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* Maintenance of special worker addendums needed for tests, e.g. external hypervisor hosts for s390x, powerVM , xen, hyperv (Clarification: We maintain the code for all backends but we are no experts in specific domains. So we always try to help but it's a case by case decision based on what we realistically can provide based on our competence.)
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* Ticket triaging of http://progress.opensuse.org/projects/openqatests/
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* Setup of configuration for individual products to test, e.g. new job groups in openQA
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* Feature development within the backend for single teams (commonly provided by teams themselves)
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## Our common userbase
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Known users of our products: Most SUSE QA engineers, SUSE SLE release managers and release engineers, every SLE developer submitting "submit requests" in OBS/IBS where product changes are tested as part of the "staging" process before changes are accepted in either SLE or openSUSE (staging tests must be green before packages are accepted), same for all openSUSE contributors submitting to either openSUSE:Factory (for Tumbleweed, SLE, future Leap versions) or Leap, other GNU/Linux distributions like Fedora https://openqa.fedoraproject.org/ , Debian https://openqa.debian.net/ , https://openqa.qubes-os.org/ , https://openqa.endlessm.com/ , the GNOME project https://openqa.gnome.org, openSUSE KDE contributors (with their own workflows, https://openqa.opensuse.org/group_overview/23 ), openSUSE GNOME contributors (https://openqa.opensuse.org/group_overview/35 ), OBS developers (https://openqa.opensuse.org/parent_group_overview/7#grouped_by_build) , wicked developers (https://gitlab.suse.de/wicked-maintainers/wicked-ci#openqa), and of course our team itself for "openQA-in-openQA Tests" :) https://openqa.opensuse.org/group_overview/24
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Keep in mind: "Users of openQA" and talking about "openSUSE release managers and engineers" means SUSE employees but also employees of other companies, also development partners of SUSE.
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In summary our products, for example openQA, are a critical part of many development processes hence outages and regressions are disruptive and costly. Hence we need to ensure a high quality in production hence we practice DevOps with a slight tendency to a conservative approach for introducing changes while still ensuring a high development velocity.
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## How we work
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The QE Tools team is following the DevOps approach working using a lightweight Agile approach also inspired by [Extreme Programming](https://extremeprogramming.org/) and [Kanban](https://en.wikipedia.org/wiki/Kanban_(development)) and of course the original http://agilemanifesto.org/. We plan and track our works using tickets on https://progress.opensuse.org . We pick tickets based on priority and planning decisions. We use weekly meetings as checkpoints for progress and also track cycle and lead times to crosscheck progress against expectations.
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* [tools team - backlog](https://progress.opensuse.org/issues?query_id=230): The complete backlog of the team
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* [tools team - backlog, high-level view](https://progress.opensuse.org/issues?query_id=526): A high-level view of the backlog, all epics and higher (an "epic" includes multiple stories)
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* [tools team - backlog, top-level view](https://progress.opensuse.org/issues?query_id=524): A top-level view of the backlog, only sagas and higher (a "saga" is bigger than an epic and can include multiple epics, i.e.  "epic of epics")
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* [tools team - what members of the team are working on](https://progress.opensuse.org/issues?query_id=400): To check progress and know what the team is currently occupied with
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* [tools team - closed within last 60 days](https://progress.opensuse.org/issues?query_id=541): What was recently resolved
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*Be aware:* Custom queries in the right-hand sidebar of individual projects, e.g. https://progress.opensuse.org/projects/openqav3/issues , show queries with the same name but are limited to the scope of the specific projects so can show only a subset of all relevant tickets.
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### What we expect from team members
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* Actively show visible contributions to our products every workday *(pull requests, code review, ticket updates in decending priority, i.e. if you are very active in pull requests + code review ticket updates are much less important)*
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* Be responsive over usual communication platforms and channels *(user questions, team discussions)*
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* Stick to our rules *(this wiki, SLOs, alert handling)*
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### Common tasks for team members
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This is a list of common tasks that we follow, e.g. reviewing daily based on individual steps in the DevOps Process ![DevOps Process](devops-process_25p.png)
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* **Plan**:
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 * State daily learning and planned tasks in internal chat room
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 * Review backlog for time-critical, triage new tickets, pick tickets from backlog; see https://progress.opensuse.org/projects/qa/wiki#How-we-work-on-our-backlog
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* **Code**:
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 * See project specific contribution instructions
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 * Provide peer-review following https://github.com/notifications based on projects within the scope of https://github.com/os-autoinst/ with the exception of test code repositories, especially https://github.com/os-autoinst/openQA, https://github.com/os-autoinst/os-autoinst, https://github.com/os-autoinst/scripts, https://github.com/os-autoinst/os-autoinst-distri-openQA, https://github.com/os-autoinst/openqa-trigger-from-obs, https://github.com/os-autoinst/openqa_review as well as other projects like https://gitlab.suse.de/qa-maintenance/openQABot/
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* **Build**:
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 * See project specific contribution instructions
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* **Test**:
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 * Monitor failures on https://travis-ci.org/ relying on https://build.opensuse.org/package/show/devel:openQA/os-autoinst_dev for os-autoinst (email notifications)
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 * Monitor failures on https://app.circleci.com/pipelines/github/os-autoinst/openQA?branch=master relying on https://build.opensuse.org/project/show/devel:openQA:ci for openQA (email notifications)
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* **Release**:
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 * By default we use the rolling-release model for all projects unless specified otherwise
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 * Monitor [devel:openQA on OBS](https://build.opensuse.org/project/show/devel:openQA) (all packages and all subprojects) for failures, ensure packages are published on http://download.opensuse.org/repositories/devel:/openQA/, ensure to be added as a Maintainer for that project (members need to be added individually, you can ask existing team members, e.g. the SM)
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 * Monitor http://jenkins.qa.suse.de/view/openQA-in-openQA/ for the openQA-in-openQA Tests and automatic submissions of os-autoinst and openQA to openSUSE:Factory through https://build.opensuse.org/project/show/devel:openQA:tested
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* **Deploy**:
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 * o3 is automatically deployed (daily), see https://progress.opensuse.org/projects/openqav3/wiki/Wiki#Automatic-update-of-o3
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 * osd is automatically deployed (multiple times per week), monitor https://gitlab.suse.de/openqa/osd-deployment/pipelines and watch for notification email to openqa@suse.de
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* **Operate**:
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 * Apply infrastructure changes from https://gitlab.suse.de/openqa/salt-states-openqa (osd) or manually over sshd (o3)
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 * Monitor for backup, see https://gitlab.suse.de/qa-sle/backup-server-salt
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config changes in salt (osd), backups, job group configuration changes
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 * Ensure old unused/non-matching needles are cleaned up (osd+o3), see #73387
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 * Maintain https://gitlab.suse.de/qa-maintenance/qamops and https://confluence.suse.com/display/maintenanceqa/qam.suse.de
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* **Monitor**:
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 * React on alerts from [stats.openqa-monitor.qa.suse.de](https://stats.openqa-monitor.qa.suse.de/alerting/list?state=not_ok) (emails on [osd-admins@suse.de](http://mailman.suse.de/mailman/listinfo/osd-admins) and login via LDAP credentials, you must be an *editor* to edit panels and hooks via the web UI)
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 * Look for incomplete jobs or scheduled not being worked on o3 and osd (API or webUI) - see also #81058 for *power*
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 * React on alerts from https://gitlab.suse.de/openqa/auto-review/, https://gitlab.suse.de/openqa/openqa-review/, https://gitlab.suse.de/openqa/monitor-o3 (subscribe to projects for notifications)
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 * Be responsive on #opensuse-factory (irc://irc.libera.chat/opensuse-factory, formerly irc://chat.freenode.net/opensuse-factory) for help, support and collaboration (Unless you have a better solution it is suggested to use [Element.io](https://matrix.to/#/!ilXMcHXPOjTZeauZcg:libera.chat) or [Element.io](https://app.element.io/#/room/%23freenode_%23opensuse-factory:matrix.org) for a sustainable presence; you also need a [registered IRC account](https://libera.chat/guides/registration), formerly [freenode](https://freenode.net/kb/answer/registration))
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 * Be responsive on [#qa-tools in Rocket.Chat](https://chat.suse.de/channel/qa-tools) for internal coordination and alarm handling, fallback to #suse-qe-tools:opensuse.org (matrix) as backup if other channels are temporarily down, alternatively public channels on matrix/ IRC if the topics are not confidential
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 * Be responsive on [#testing](https://chat.suse.de/channel/testing) for help, support and collaboration
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 * Be responsive on mailing lists opensuse-factory@opensuse.org and openqa@suse.de (see https://en.opensuse.org/openSUSE:Mailing_lists_subscription)
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 * Be responsive in https://matrix.to/#/#openqa:opensuse.org or the bridged room [#openqa](https://discord.com/channels/366985425371398146/817367056956653621) on https://discord.gg/opensuse if you have a discord account
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### How we work on our backlog
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* "due dates" are only used as exception or reminders
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* every team member can pick up tickets themselves
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* everybody can set priority, PO can help to resolve conflicts
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* consider the [ready, not assigned/blocked/low](https://progress.opensuse.org/issues?query_id=490) query as preferred. It is suggested to pick up tickets based on priority. "Workable" tickets are often convenient and hence preferred.
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* ask questions in tickets, even potentially "stupid" questions, oftentimes descriptions are unclear and should be improved
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* There are "low-level infrastructure tasks" only conducted by some team members, the "DevOps" aspect does not include that but focusses on the joint development and operation of our main products
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* Consider tickets with the subject keyword or tag "learning" as good learning opportunities for people new to a certain area. Experts in the specific area should prefer helping others but not work on the ticket
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* For tickets which are out of the scope of the team remove from backlog, delegate to corresponding teams or persons but be nice and supportive, e.g. [SUSE-IT](https://sd.suse.com/), [EngInfra](https://infra.nue.suse.com/) also see [SLA](https://confluence.suse.com/display/qasle/Service+Level+Agreements), [test maintainer](https://progress.opensuse.org/projects/openqatests/), QE-LSG PrjMgr/mgmt
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 * For [EngInfra](https://sd.suse.com/servicedesk/customer/portal/1) tickets ensure there's a ticket for it in [openQA Infrastructure](https://progress.opensuse.org/projects/openqa-infrastructure/issues), use `Engineering-Infra` under **Select a system**, use `[openqa] …` in the subject, reference the progress ticket and put `osd-admins@suse.de` in the **Request participants** field. Use the tracker ticket for internal notes
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* Whenever we apply changes to the infrastructure we should have a ticket
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* Refactoring and general improvements are conducted while we work on features or regression fixes
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* For every regression or bigger issue that we encounter try to come up with at least two improvements, e.g. the actual issue is fixed and similar cases are prevented in the future with better tests and optionally also monitoring is improved
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* For critical issues and very big problems collect "lessons learned", e.g. in notes in the ticket or a meeting with minutes in the ticket, consider https://en.wikipedia.org/wiki/Five_whys and answer at least the following questions: "User impact, outwards-facing communication and mitigation, upstream improvement ideas, Why did the issue appear, can we reduce our detection time, can we prevent similar issues in the future, what can we improve technically, what can we improve in our processes". Also see https://youtu.be/_Dv4M39Arec
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* okurz proposes to use "#NoEstimates". Though that topic is controversial and often misunderstood. https://ronjeffries.com/xprog/articles/the-noestimates-movement/ describes it nicely :) Hence tickets should be evenly sized and no estimation numbers should be provided on tickets
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* If you really want you can look at the [burndown chart](https://progress.opensuse.org/agile/charts?utf8=%E2%9C%93&set_filter=1&f%5B%5D=chart_period&op%5Bchart_period%5D=%3E%3Ct-&v%5Bchart_period%5D%5B%5D=90&f%5B%5D=fixed_version_id&op%5Bfixed_version_id%5D=%3D&v%5Bfixed_version_id%5D%5B%5D=418&f%5B%5D=&chart=burndown_chart&chart_unit=issues&interval_size=day) (some people wish to have this) but we consider it unnecessary due to the continuous development, not a project with defined end. Also an [agile board](https://progress.opensuse.org/agile/board?utf8=%E2%9C%93&set_filter=1&f%5B%5D=fixed_version_id&op%5Bfixed_version_id%5D=%3D&v%5Bfixed_version_id%5D%5B%5D=418&f%5B%5D=status_id&op%5Bstatus_id%5D=%3D&f_status%5B%5D=1&f_status%5B%5D=12&f_status%5B%5D=2&f_status%5B%5D=15&f_status%5B%5D=4&c%5B%5D=tracker&c%5B%5D=assigned_to&c%5B%5D=cf_16) is available but likely due to problems within the redmine installation ordering cards is not reliable.
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* Write to qa-team@suse.de as well for critical changes as well as chat channels
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* Everyone should propose reverts of features if we find problems that can not be immediately fixed or worked around in production
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#### Definition of DONE
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Also see https://web.archive.org/web/20110308065330/http://www.allaboutagile.com/definition-of-done-10-point-checklist/ and https://web.archive.org/web/20170214020537/https://www.scrumalliance.org/community/articles/2008/september/what-is-definition-of-done-(dod)
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* Code changes are made available via a pull request on a version control repository, e.g. github for openQA
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* [Guidelines for git commits](http://chris.beams.io/posts/git-commit/) have been followed
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* Code has been reviewed (e.g. in the github PR)
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* Depending on criticality/complexity/size/feature: A local verification test has been run, e.g. post link to a local openQA machine or screenshot or logfile
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* For regressions: A regression fix is provided, flaws in the design, monitoring, process have been considered
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* Potentially impacted package builds have been considered, e.g. openSUSE Tumbleweed and Leap, Fedora, etc.
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* Code has been merged (either by reviewer or "mergify" bot or reviewee after 'LGTM' from others)
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* Code has been deployed to osd and o3 (monitor automatic deployment, apply necessary config or infrastructure changes)
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#### Definition of READY for new features
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The following points should be considered before a new feature ticket is READY to be implemented:
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* Follow the ticket template from https://progress.opensuse.org/projects/openqav3/wiki/#Feature-requests
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* A clear motivation or user expressing a wish is available
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* Acceptance criteria are stated (see ticket template) or use `[timeboxed:<nr>h]` with `<nr>` hours for tasks that should be limited in time, e.g. a research task with `[timeboxed:20h] research …`
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* add tasks as a hint where to start
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#### WIP-limits (reference "Kanban development")
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* global limit of 10 tickets, and 3 tickets per person respectively [In Progress](https://progress.opensuse.org/issues?query_id=505)
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* limit of 20 tickets per person in [Feedback](https://progress.opensuse.org/issues?query_id=520)
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#### Target numbers or "guideline", "should be", in priorities
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1. *New, untriaged QA (openQA, etc.):* [0 (daily)](https://progress.opensuse.org/projects/qa/issues?query_id=576) . Every ticket should have a target version, e.g. "Ready" for QE tools team, "future" if unplanned, others for other teams
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1. *Untriaged "tools" tagged:* [0 (daily)](https://progress.opensuse.org/issues?query_id=481) . Every ticket should have a target version, e.g. "Ready" for QE tools team, "future" if unplanned, others for other teams
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1. *Workable (properly defined):* [10-40](https://progress.opensuse.org/issues?query_id=478) . Enough tickets to reflect a proper plan but not too many to limit unfinished data (see "waste")
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1. *Overall backlog length:* [ideally less than 100](https://progress.opensuse.org/issues?query_id=230) . Similar as for "Workable". Enough tickets to reflect a proper roadmap as well as give enough flexibility for all unfinished work but limited to a feasible number that can still be overlooked by the team without loosing overview. One more reason for a maximum of 100 are that pagination in redmine UI allows to show only up to 100 issues on one page at a time, same for redmine API access.
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1. *Within due-date:* [0 (daily/weekly)](https://progress.opensuse.org/issues?query_id=514) . We should take due-dates serious, finish tickets fast and at the very least update tickets with an explanation why the due-date could not be hold and update to a reasonable time in the future based on usual cycle time expectations
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#### SLOs (service level objectives)
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* for picking up tickets based on priority, first goal is "urgency removal":
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 * **immediate**: [<1 day](https://progress.opensuse.org/issues?query_id=542)
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 * **urgent**: [<1 week](https://progress.opensuse.org/issues?query_id=543)
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 * **high**: [<1 month](https://progress.opensuse.org/issues?query_id=544)
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 * **normal**: [<1 year](https://progress.opensuse.org/issues?query_id=545)
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 * **low**: undefined
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* aim for cycle time of individual tickets (not epics or sagas): 1h-2w
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#### Backlog prioritization
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When we prioritize tickets we assess:
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1. What the main use cases of openQA are among all users, be it SUSE QA engineers, other SUSE employees, openSUSE contributors as well as any other outside user of openQA
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2. We try to understand how many persons and products are affected by feature requests as well as regressions (or "concrete bugs" as the ticket category is called within the openQA Project) and prioritize issues affecting more persons and products and use cases over limited issues
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3. We prioritize regressions higher than work on (new) feature requests
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4. If a workaround or alternative exists then this lowers priority. We prioritize tasks that need deep understanding of the architecture and an efficient low-level implementation over convenience additions that other contributors are more likely to be able to implement themselves.
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### Team meetings
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* **Daily:** Use (internal) chat actively, e.g. formulate your findings or achievements and plans for the day, "think out loud" while working on individual problems. Optionally join [m.o.o/suse_qa_tools](https://meet.opensuse.org/suse_qa_tools) every Monday, Tuesday and Thursday 1030-1045 CET/CEST
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  * *Goal*: Quick support on problems, feedback on plans, collaboration and self-reflection (compare to [Daily Scrum](https://www.scrumguides.org/scrum-guide.html#events-daily))
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* **Ticket estimations:** Every Thursday 1100-1200 CET/CEST in [m.o.o/suse_qa_tools](https://meet.opensuse.org/suse_qa_tools) Estimate t-shirt sizes for our tickets
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  * *Goal*: Ensure tickets are workable. Refine and split tickets for larger estimates.
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* **Midweekly unblock:** Every Wednesday 1100-1200 CET/CEST in [m.o.o/suse_qa_tools](https://meet.opensuse.org/suse_qa_tools) ([fallback](https://meet.jit.si/suse_qa_tools)).
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  * *Goal*: Discuss tasks in progress, unblock people.
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* **Weekly coordination:** Every Friday 1115-1145(-1215) CET/CEST in [m.o.o/suse_qa_tools](https://meet.opensuse.org/suse_qa_tools) ([fallback](https://meet.jit.si/suse_qa_tools)). Community members and guests are particularly welcome to join this meeting.
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  * *Goal*: Demo of features, Team backlog coordination and design decisions of bigger topics (compare to [Sprint Planning](https://www.scrumguides.org/scrum-guide.html#events-planning)).
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  * *Conduction*: Demo recently finished feature work depending on [last closed](https://progress.opensuse.org/issues?query_id=572), crosscheck status of team, discuss blocked tasks and upcoming work
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* **Fortnightly Retrospective:** Friday 1145-1215 CET/CEST every odd week, same room as the weekly meeting. On these days the weekly has hard time limit of 1115-1145.
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  * *Goal*: Inspect and adapt, learn and improve (compare to [Sprint Retrospective](https://www.scrumguides.org/scrum-guide.html#events-retro))
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  * *Announcements*: Create a new *discussion* with all team members in Rocket Chat and a new [retrospected game](retrospected.com) which can be filled in all week. Specific actions will be recorded as tickets.
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* **Virtual coffee talk:** Weekly every Thursday 1100-1120 CET/CEST, same room as the weekly.
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  * *Goal*: Connect and bond as a team, understand each other (compare to [Informal Communication in an all-remote environment](https://about.gitlab.com/company/culture/all-remote/informal-communication))
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* **extension on-demand:** Optional meeting on invitation in the suggested time slot Thursday 1000-1200 CET/CEST, in the same room as the weekly, on-demand or replacing the *Virtual coffee talk*.
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  * *Goal*: Introduce, research and discuss bigger topics, e.g. backlog overview, processes and workflows
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* **Workshop:** Friday 0900-0950 CET/CEST every week in [m.o.o/suse_qa_tools](https://meet.opensuse.org/suse_qa_tools) especially for community members and users! We will run this every week with the plan to move to a fortnightly cadence every even week.
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  * *Goal*: Demonstrate new and important features, explain already existing, but less well-known features, and discuss questions from the user community. All your questions are welcome!
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  * *Announcements*: Drop a reminder with a teaser in [#testing](https://chat.suse.de/channel/testing).
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  * *Recordings*: Consider recording, e.g. using OBS, and upload to youtube, link on topics link. SUSE internal topics can be published on http://streaming.nue.suse.com/i/QE-Tools-Workshops/ by ssh-uploading to ftp@streaming.nue.suse.com:~/i/QE-Tools-Workshops/ (get your SSH key added by existing team members, e.g. okurz)
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#### Best practices for meetings
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* Meetings concerning the whole team are moderated by the scrum master by default, who should join the call early and verify that the meeting itself and any tools used are working or e.g. advise the use of the fallback option.
192 177 okurz
* We would prefer UTC for meeting times to be globally fair but as many other SUSE meetings are bound to European time we need to stick to that as well.
193 177 okurz
* It is recommended to use the Jitsi Audio-feedback feature, blue/green circles depending on microphone volume. Everybody should ensure that at least "two green balls" show up
194 177 okurz
* Hand signals over video can be used, e.g. "waving/circling hands": "I am lost, please bring me into discussion again"; "T-Sign": "I need a break"; "Raised hand": "I would like to speak"
195 193 okurz
* Discuss topics relevant for all within the common meetings, continue discussions pro-actively over asynchronous communication, e.g. tickets, as well as conduct topic centered follow-up meetings with only relevant attendees
196 144 cdywan
197 144 cdywan
#### Workshop Topics
198 144 cdywan
199 145 cdywan
* *SUSE QE Tools roadmap*: Recent achievements, mid-term plan and future outlook. Every first Friday every month (Idea based on discussion between okurz and vpelcak 2021-02-09)
200 151 okurz
* **2021-01-15:** *DONE* [openqa-auto-review and openqa-investigate](https://youtu.be/_t3THhdiDag)
201 151 okurz
* **2021-01-29:** *DONE* overview of development repositories on https://github.com/os-autoinst/
202 151 okurz
* **2021-02-05:** *DONE* [powerpc](https://youtu.be/q1CM2AH5aKY) (@nicksinger)
203 151 okurz
* **2021-02-12:** *DONE* [job templates](https://youtu.be/YPuH0bcr524) (@tinita, @cdywan)
204 151 okurz
* **2021-02-19:** *DONE* [SUSE QEM review workflow discussions](https://youtu.be/nCIAcvD7SA8) (@dzedro, @mgrifalconi)
205 151 okurz
* **2021-02-26:** *DONE* open conversation
206 247 okurz
* **2021-03-05:** *DONE* [SUSE QE Tools roadmap - 2021-03](https://youtu.be/vIqBIEMH0O0) (@okurz, @mkittler)
207 164 okurz
* **2021-03-12:** *DONE* [openqa-mon](https://youtu.be/CNLihgMKt30) @ph03nix
208 151 okurz
* **2021-03-19:** *DONE* [multi-machine tests](https://youtu.be/9j-NgNTzJ0w) (@okurz; topic proposal by zluo, initially brought up as: "high RAM and storage requirements")
209 154 okurz
* **2021-03-26:** *skipped due to SUSE Hack Week*
210 154 okurz
* **2021-04-02:** *public holiday*
211 157 okurz
* **2021-04-09:** *DONE* [SUSE QE Tools roadmap - 2021-04](https://youtu.be/nfMilLcCosQ) (@okurz, @cdywan)
212 165 okurz
* **2021-04-16:** *DONE* [openqa.opensuse.org infrastructure overview](https://youtu.be/G5bQKI2tURk) (see question in #88831#note-19 , @okurz)
213 168 okurz
* **2021-04-23:** *DONE* [openQA tests written in Python](https://youtu.be/GjKZ51lnCh0) (@okurz, @cdywan)
214 189 okurz
* **2021-04-30:** *DONE* [openqa-review: A review helper script for openQA with complete test overview reports](https://youtu.be/J2eI0gKnQNM) (@okurz)
215 191 okurz
* **2021-05-07:** *DONE* [SUSE QE Tools roadmap - 2021-05](https://youtu.be/J2eI0gKnQNM) (@okurz, @cdywan)
216 195 okurz
* **2021-05-14:** *DONE* [Review badges and recent changes related to them](https://youtu.be/rduc1z1HB-4) (@mkittler)
217 202 okurz
* **2021-05-21:** *DONE* [openQA API Playground](https://youtu.be/EfXZKbQS-Kg) (@okurz)
218 205 okurz
* **2021-05-28:** *DONE* [Tumbleweed workflows focussed on openQA](https://youtu.be/YiiuNqRPGAk) (proposal by okurz motivated by https://chat.suse.de/channel/testing?msg=EysbgG5kFrHbmjvcy , e.g. impact of failing tests, to-test manager, etc.; by okurz, dimstar?)*
219 220 okurz
* **2021-06-04:** *DONE* SUSE QE Tools roadmap - 2021-06
220 220 okurz
* **2021-06-11:** *DONE* [intro to os-autoinst development (demo how to investigate and test a small fix)](https://youtu.be/IeXaVb5dqy8) (@okurz, @mkittler)
221 227 okurz
* **2021-06-18:** *DONE* [How to be prepared when we introduce openQA features](https://youtu.be/wERuChD-88Y) (@cdywan, @okurz)
222 240 okurz
* **2021-06-25:** *DONE* Workflow discussions: SUSE QE aggregate tests (Proposed by okurz: We would like to learn from others how these are included in the workflow; no recording) (@okurz)
223 249 okurz
* **2021-07-02:** *DONE* [SUSE QE Tools roadmap - 2021-07](https://youtu.be/bppQFEhlfic) (@okurz, @cdywan)
224 276 okurz
* **2021-07-09:** *DONE* A glimpse into the QE Core workflow (@geor, @ilausuch)
225 276 okurz
* **2021-07-16:** *DONE* Testing SLES+HA & SAP Clusters with openQA (@acarvajal)
226 277 okurz
* **2021-07-23:** *DONE* [Sporadic failures](https://youtu.be/TB-QO3Ipo1E) (@punkioudi)
227 279 okurz
* **2021-07-30:** *DONE* [An Overview of the HANA Performance Continuous Integration](https://youtu.be/R4f4Lxr0-zk) (@jgwang)
228 282 cdywan
* **2021-08-06:** *DONE* [SUSE QE Tools roadmap - 2021-08](https://youtu.be/6SVV3Kb0lSI) (@tinita, @cdywan)
229 288 okurz
* **2021-08-13:** *DONE* A proposal to maintain testsuites through a [GitLab CI pipeline](https://gitlab.suse.de/qa-maintenance/qam-openqa-yml/-/merge_requests/163) @apappas
230 231 cdywan
* SMELT showcase (@vanastasiadis)
231 288 okurz
* **2021-08-20:** *DONE* [Space management](https://youtu.be/g331EIPd_jQ) (@mkittler)
232 291 okurz
* **2021-08-27:** *DONE* [openQA soft-fails (what are they, how to use, when to use, limitations)](https://youtu.be/HZAvYw86-lw) (@okurz)
233 307 okurz
* **2021-09-03:** *DONE* [SUSE QE Tools roadmap - 2021-09](https://youtu.be/5o6hUkEfrsA) (@okurz)
234 320 okurz
* **2021-09-10:** *DONE* open conversation (@okurz)
235 320 okurz
* **2021-09-17:** *DONE* [discussing new openQA features (openqa-review, priorities, module search)](https://youtu.be/0-QiVh1qBbI) (@okurz)
236 295 cdywan
* **2021-09-24:** *Scripting openQA from top to bottom* (@cdywan, Felix)
237 151 okurz
* proposal by ybonatakis: Explore integration of other tools, test frameworks, Integration
238 1 mgriessmeier
* proposal by ybonatakis: QA best practices
239 1 mgriessmeier
* proposal by okurz: How we review openQA test results, by SUSE QE teams: Who volunteers from each team to present? Propose a speaker and a date!
240 290 okurz
241 269 acarvajal
* proposal by acarvajal: Follow up to Testing SLES+HA & SAP Clusters with openQA: Test Results & Known Issues (@acarvajal)
242 59 cdywan
243 111 cdywan
#### Announcements
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245 111 cdywan
- For every meeting, regular or one-off, desired attendants should be invited to make sure a slot blocked in their calendar and reminders with the correct local time will show up when it's time to join the meeting
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  - Create a new event, for example in Thunderbird via the *Calendar* tab or `New > Event` via the menu.
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  - Pick your audience, for example `qa-team@suse.de` will reach test developers and reviewers, or you can select individual attendants via their respective email addresses.
248 111 cdywan
  - Add attendees accordingly.
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  - Specify the time of the meeting
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  - Set a schedule to repeat the event if applicable.
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  - Add a location, e.g. https://meet.opensuse.org/suse_qa_tools
252 111 cdywan
  - Don't worry if any of the details might change - you can update the invitation later and participants will be notified.
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- See the respective meeting for regular actions such as communication via chat
254 111 cdywan
255 73 okurz
### Team
256 73 okurz
257 73 okurz
The team is comprised of engineers from different teams, some only partially available:
258 251 okurz
* Christian Dywan (Scrum Master) *kalikiana@Freenode*
259 209 okurz
* Oliver Kurz (Product Owner)
260 98 okurz
* Marius Kittler
261 225 dheidler
* Dominik Heidler
262 1 mgriessmeier
* Nick Singer (only OPS)
263 315 kraih
* ~~Sebastian Riedel~~ (Part time contributions, currently working on other projects)
264 251 okurz
* Tina Müller (Part time (35h)) *tinita@Freenode, github: perlpunk*
265 251 okurz
* Vasileios Anastasiadis (Bill) (+dedicated work areas)
266 251 okurz
* Ondřej Súkup (dedicated work areas)
267 1 mgriessmeier
* Jan Baier (part time, QEM-dedicated work areas)
268 293 okurz
* ~~Ivan Lausuch~~ (joining exchange program (To QA public cloud and containers) in September, duration not determined)
269 308 cdywan
* Xiaojing Liu (Jane) *github: Amrysliu*
270 309 cdywan
* Moritz Kodytek @kodymo / [@FruitFly638](https://github.com/kodymo)
271 275 okurz
272 107 cdywan
### Onboarding for new joiners
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274 107 cdywan
* Request to get added to the [tools team on GitHub](https://github.com/orgs/os-autoinst/teams/tools-team)
275 303 cdywan
* Login at [stats.openqa-monitor.qa.suse.de](https://stats.openqa-monitor.qa.suse.de/alerting/list) with NIS/LDAP credentials and ask to be given the *admin* role
276 255 okurz
* Watch this wiki page (click "Watch" button on top of this page)
277 107 cdywan
* Subscribe to [osd-admins@suse.de](http://mailman.suse.de/mailman/listinfo/osd-admins), [openqa@suse.de](http://mailman.suse.de/mailman/listinfo/openqa) and [opensuse-factory@opensuse.org](https://lists.opensuse.org/archives/list/factory@lists.opensuse.org)
278 302 cdywan
* Join #suse-qe-tools:opensuse.org (matrix) and [team-qa-tools on Slack](https://suse.slack.com/archives/C02AJ1E568M)
279 234 cdywan
* Request to join [devel:openQA on OBS](https://build.opensuse.org/project/show/devel:openQA) and check that you have both `Request created` and `New comment for request created` enabled for `Maintainer of the target` in your [OBS notification settings](https://build.opensuse.org/my/subscriptions) (staging bot writes reminder comments on open reviews)
280 304 okurz
* Connect to `#opensuse-factory` on *libera.chat*, see "Common tasks for team members - Monitor" above
281 107 cdywan
* Request admin access on [osd](http://openqa.suse.de/) and [o3](http://openqa.opensuse.org/)
282 262 cdywan
* Request to get added to the [QA project in Progress](https://progress.opensuse.org/projects/qa/settings/members) and *enable notifications for the openQA project* in [your account settings](https://progress.opensuse.org/my/account)
283 200 cdywan
* Request to get added to the [openqa team in GitLab](https://gitlab.suse.de/groups/openqa/-/group_members)
284 1 mgriessmeier
* Add your ssh key to gitlab.suse.de/openqa/salt-pillars-openqa with a merge request
285 278 jbaier_cz
* Add your ssh key to gitlab.suse.de/qa-maintenance/qamops/-/blob/master/ansible/books/vars/main.yml with a merge request
286 162 okurz
* Ask an existing admin, e.g. other members of the team, to add your username and ssh key to o3
287 183 okurz
* Ensure you are subscribed to all projects referenced in https://progress.opensuse.org/projects/qa/wiki#Common-tasks-for-team-members
288 253 tinita
* ~~Ensure you have access to https://gitlab.suse.de/OPS-Service/monitoring (create EngInfra ticket otherwise) and add yourself in https://gitlab.suse.de/OPS-Service/monitoring/-/tree/master/icinga/shared/contacts to receive monitoring information~~ EngInfra does not grant access to additional people currently. That might change again in the future.
289 238 cdywan
* Ask for access to the team calendar if needed (on demand, via invitation)
290 306 cdywan
* *Watch* [qa-tools-backlog-assistant](https://github.com/os-autoinst/qa-tools-backlog-assistant) and choose *All Activity*
291 107 cdywan
292 45 okurz
### Alert handling
293 45 okurz
294 45 okurz
#### Best practices
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296 45 okurz
* "if it hurts, do it more often": https://www.martinfowler.com/bliki/FrequencyReducesDifficulty.html
297 45 okurz
* Reduce [Mean-time-to-Detect (MTTD)](https://searchitoperations.techtarget.com/definition/mean-time-to-detect-MTTD) and [Mean-time-to-Recovery](https://raygun.com/blog/what-is-mttr/)
298 45 okurz
299 45 okurz
#### Process
300 45 okurz
301 294 okurz
* React on any alert or report of an outage
302 294 okurz
* If users report outages of components of our infrastructure
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  * Consider forming a task force and work together
304 294 okurz
  * Inform the affected users about the impact, mitigation/workarounds and ETA for resolution
305 294 okurz
* For each failing alert, e.g. grafana
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 * Create a ticket for the issue (with a tag "alert"; create ticket unless the alert is trivial to resolve and needs no improvement; if an alert is unhandled for at least 4h then a ticket must be created; even create a ticket if alerts turn to "ok" to prevent these issues in the future and to improve the alter)
307 45 okurz
 * Link the corresponding grafana panel in the ticket
308 45 okurz
 * Respond to the notification email with a link to the ticket
309 1 mgriessmeier
 * Optional: Inform in chat
310 51 okurz
 * Optional: Add "annotation" in corresponding grafana panel with a link to the corresponding ticket 
311 46 okurz
 * Pause the alert if you think further alerting the team does not help (e.g. you can work on fixing the problem, alert is non-critical but problem can not be fixed within minutes)
312 45 okurz
* If you consider an alert non-actionable then change it accordingly
313 45 okurz
* If you do not know how to handle an alert ask the team for help
314 45 okurz
* After resolving the issue add explanation in ticket, unpause alert and verify it going to "ok" again, resolve ticket
315 45 okurz
316 45 okurz
#### References
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318 45 okurz
* https://nl.devoteam.com/en/blog-post/monitoring-reduce-mean-time-recovery-mttr/
319 45 okurz
320 297 tinita
#### Gitlab Pipeline Notifications
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322 297 tinita
Currently, the following projects are configured to write an email to osd-admins@suse.de if a pipeline fails:
323 305 okurz
* https://gitlab.suse.de/openqa/auto-review
324 305 okurz
* https://gitlab.suse.de/openqa/grafana-webhook-actions
325 305 okurz
* https://gitlab.suse.de/openqa/monitor-o3
326 1 mgriessmeier
* https://gitlab.suse.de/openqa/openqa-review
327 305 okurz
* https://gitlab.suse.de/openqa/osd-deployment
328 298 tinita
* https://gitlab.suse.de/openqa/salt-states-openqa
329 298 tinita
* https://gitlab.suse.de/openqa/salt-pillars-openqa
330 298 tinita
* https://gitlab.suse.de/qa-maintenance/bot-ng
331 305 okurz
* https://gitlab.suse.de/qa-maintenance/openQABot
332 297 tinita
333 297 tinita
The configuration can be found by going to:
334 297 tinita
* Settings
335 297 tinita
* -> Integrations
336 297 tinita
* -> Pipeline Status Emails (Enable plugin if not yet)
337 297 tinita
338 297 tinita
It seems there is no way for subscribing to certain pipelines as a user.
339 223 okurz
340 223 okurz
### Things to try
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* Everybody can be "Product Owner" or "Scrum Master" or "Admin" or "Developer" for some time to get the different perspective
342 223 okurz
* From time to time ask stakeholders for their list of priorities regarding our tasks
343 99 okurz
344 99 okurz
### Extra-ordinary "hack-week" 2020-W51
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346 99 okurz
SUSE QE Tools plans to have an internal "hack-week": Condition: We close 30 tickets from our backlog within the time frame 2020-12-03 until 2020-12-11 start of weekly meeting. No cheating! :) See [this query](https://progress.opensuse.org/issues?utf8=%E2%9C%93&set_filter=1&sort=priority%3Adesc%2Cid%3Adesc&f%5B%5D=status_id&op%5Bstatus_id%5D=c&f%5B%5D=fixed_version_id&op%5Bfixed_version_id%5D=%3D&v%5Bfixed_version_id%5D%5B%5D=418&f%5B%5D=closed_on&op%5Bclosed_on%5D=%3E%3C&v%5Bclosed_on%5D%5B%5D=2020-12-03&v%5Bclosed_on%5D%5B%5D=2020-12-11&f%5B%5D=&c%5B%5D=subject&c%5B%5D=project&c%5B%5D=status&c%5B%5D=assigned_to&c%5B%5D=relations&c%5B%5D=priority&c%5B%5D=category&c%5B%5D=cf_16&group_by=status&t%5B%5D=). During week 2020-W51 everyone is allowed to work on any hack-week project, it should just have a reasonable, "explainable" connection to our normal work. okurz volunteers to take over ops-duty for the week.
347 105 okurz
348 105 okurz
Result during meeting 2020-12-11: We missed the goal (by a slight amount) but we are motivated to try again in the next year :) Everybody, put some easy tickets aside for the next time!
349 115 okurz
350 115 okurz
### Extra-ordinary "hack-week" 2021-W8
351 115 okurz
352 115 okurz
Similar as our attempt for 2020-W51 with same rules, except condition: We close 30 tickets from our backlog within the time frame 2021-02-05 until 2021-02-19 start of weekly meeting. No cheating! See [this query](https://progress.opensuse.org/issues?utf8=%E2%9C%93&set_filter=1&sort=priority%3Adesc%2Cid%3Adesc&f%5B%5D=status_id&op%5Bstatus_id%5D=c&f%5B%5D=fixed_version_id&op%5Bfixed_version_id%5D=%3D&v%5Bfixed_version_id%5D%5B%5D=418&f%5B%5D=closed_on&op%5Bclosed_on%5D=%3E%3C&v%5Bclosed_on%5D%5B%5D=2021-02-05&v%5Bclosed_on%5D%5B%5D=2021-02-19&f%5B%5D=&c%5B%5D=subject&c%5B%5D=project&c%5B%5D=status&c%5B%5D=assigned_to&c%5B%5D=relations&c%5B%5D=priority&c%5B%5D=category&c%5B%5D=cf_16&group_by=status&t%5B%5D=).
353 129 okurz
354 129 okurz
Result during meeting 2021-02-19: We missed the goal (25/30 tickets resolved) but again we are open to try again, maybe after next SUSE hack week.
355 31 okurz
356 31 okurz
### Historical
357 64 okurz
358 62 okurz
Previously the former QA tools team used target versions "Ready" (to be planned into individual milestone periods or sprints), "Current Sprint" and "Done". However the team never really did use proper time-limited sprints so the distinction was rather vague. After having tickets "Resolved" after some time the PO or someone else would also update the target version to "Done" to signal that the result has been reviewed. This was causing a lot of ticket update noise for not much value considering that the [Definition-of-Done](https://progress.opensuse.org/projects/openqav3/wiki/#ticket-workflow) when properly followed already has rather strict requirements on when something can be considered really "Resolved" hence the team eventually decided to not use the "Done" target version anymore. Since about 2019-05 (and since okurz is doing more backlog management) the team uses priorities more as well as the status "Workable" together with an explicit team member list for "What the team is working on" to better visualize what is making team members busy regardless of what was "officially" planned to be part of the team's work. So we closed the target version. On 2020-07-03 okurz subsequently closed "Current Sprint" as also this one was in most cases equivalent to just picking an assignee for a ticket or setting to "In Progress". We can just distinguish between "(no version)" meaning untriaged, "Ready" meaning tools team should consider picking up these issues and "future" meaning that there is no plan for this to be picked up. Everything else is defined by status and priority.
359 27 okurz
In 2020-10-27 we discussed together to find out the history of the team. We clarified that the team started out as a not well defined "Dev+Ops" team. "team responsibilities" have been mainly unchanged since at least beginning of 2019. We agreed that learning from users and production about our "Dev" contributions is good, so this part of "Ops" is responsibility of everyone.
360 128 okurz
361 128 okurz
Also see #73060 for more details about how the responsibilities were setup.
362 104 okurz
363 104 okurz
## Change announcements
364 258 okurz
365 104 okurz
For new, cool features or disruptive changes consider providing according notifications to our common userbase as well as potential future users, for example create post on opensuse-factory@opensuse.org , link to post on openqa@suse.de , invite for workshop, post on one.suse.com, #opensuse-factory (IRC) (irc://irc.libera.chat/opensuse-factory), [#testing (RC)](https://chat.suse.de/testing)
366 69 tjyrinki_suse
367 1 mgriessmeier
# QE Core and QE Yast - Team descriptions
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369 68 tjyrinki_suse
(this chapter has seen changes in 2020-11 regarding QSF -> QE Core / QE Yast change)
370 70 tjyrinki_suse
371 7 szarate
**QE Core** (formerly QSF, QA SLE Functional) and **QE Yast** are squads focusing on Quality Engineering of the core and yast functionality of the SUSE SLE products. The squad is comprised of members of QE Integration - [SUSE QA SLE Nbg](https://wiki.suse.net/index.php/SUSE-Quality_Assurance/Organization/Members_and_Responsibilities#QA_SLE_NBG_Team), including [SUSE QA SLE Prg](https://wiki.suse.net/index.php/SUSE-Quality_Assurance/Organization/Members_and_Responsibilities#QA_SLE_PRG_Team) - and QE Maintenance people (formerly "QAM"). The [SLE Departement](https://wiki.suse.net/index.php/SUSE-Quality_Assurance/SLE_Department#QSF_.28QA_SLE_Functional.29) page describes our QA responsibilities. We focus on our automatic tests running in [openQA](https://openqa.suse.de) under the job groups "Functional" as well as "Autoyast" for the respective products, for example [SLE 15 / Functional](https://openqa.suse.de/group_overview/110) and [SLE 15 / Autoyast](https://openqa.suse.de/group_overview/129). We back our automatic tests with exploratory manual tests, especially for the product milestone builds. Additionally we care about corresponding openSUSE openQA tests (see as well https://openqa.opensuse.org).
372 237 tjyrinki_suse
373 1 mgriessmeier
* More recent scope of QE Core's testing (under work, hopefully to be replicated here later) https://confluence.suse.com/display/qasle/Tests+Maintained+by+QE+Core
374 1 mgriessmeier
* long-term roadmap: http://s.qa.suse.de/qa-long-term
375 1 mgriessmeier
* overview of current openQA SLE12SP5 tests with progress ticket references: https://openqa.suse.de/tests/overview?distri=sle&version=12-SP5&groupid=139&groupid=142
376 1 mgriessmeier
* fate tickets for SLE12SP5 feature testing: based on http://s.qa.suse.de/qa_sle_functional_feature_tests_sle12sp5 new report based on all tickets with milestone before SLE12SP5 GM, http://s.qa.suse.de/qa_sle_functional_feature_tests_sle15sp1 for SLE15SP1
377 3 szarate
* only "blocker" or "shipstopper" bugs on "interesting products" for SLE15 http://s.qa.suse.de/qa_sle_functional_bug_query_sle15_2, http://s.qa/qa_sle_bugs_sle12_2 for SLE12
378 1 mgriessmeier
* Better organization of planned work can be seen at the [SUSE QA](https://progress.opensuse.org/projects/suseqa) project (which is not public).
379 27 okurz
380 1 mgriessmeier
## Test plan
381 1 mgriessmeier
382 1 mgriessmeier
When looking for coverage of certain components or use cases keep the [openQA glossary](http://open.qa/docs/#concept) in mind. It is important to understand that "tests in openQA" could be a scenario, for example a "textmode installation run", a combined multi-machine scenario, for example "a remote ssh based installation using X-forwarding", or a test module, for example "vim", which checks if the vim editor is correctly installed, provides correct rendering and basic functionality. You are welcome to contact any member of the team to ask for more clarification about this.
383 19 okurz
384 19 okurz
In detail the following areas are tested as part of "SLE functional":
385 1 mgriessmeier
386 1 mgriessmeier
* different hardware setups (UEFI, acpi)
387 1 mgriessmeier
* support for localization
388 1 mgriessmeier
* openSUSE: virtualization - some "virtualization" tests are active on o3 with reduced set compared to SLE coverage (on behalf of QA SLE virtualization due to team capacity constraints, clarified in QA SLE coordination meeting 2018-03-28)
389 26 riafarov
* openSUSE: migration - comparable to "virtualization", a reduced set compared to SLE coverage is active on o3 (on behalf of QA SLE migration due to team capacity constraints, clarified in QA SLE coordination meeting 2018-04)
390 26 riafarov
391 69 tjyrinki_suse
392 18 okurz
### QE Yast
393 69 tjyrinki_suse
394 1 mgriessmeier
Squad focuses on testing YaST components, including installer and snapper.
395 18 okurz
396 1 mgriessmeier
Detailed test plan for SLES can be found here: [SLES_Integration_Level_Testplan.md](https://gitlab.suse.de/qsf-y/qa-sle-functional-y/blob/master/SLES_Integration_Level_Testplan.md)
397 1 mgriessmeier
398 2 mgriessmeier
* Latest report based on openQA test results SLE12: http://s.qa.suse.de/test-status-sle12-yast , SLE15: http://s.qa.suse.de/test-status-sle15-yast
399 69 tjyrinki_suse
400 1 mgriessmeier
### QE Core
401 1 mgriessmeier
402 1 mgriessmeier
"Testing is the future, and the future starts with you"
403 264 szarate
404 264 szarate
* Current definitions can be found at https://confluence.suse.com/display/qasle/Tests+Maintained+by+QE+Core, 
405 264 szarate
406 6 okurz
Note: Link mentioned above is WIP; QE-Core's work has impact on the openSUSE community as well, to keep the community in sync, either https://progress.opensuse.org/projects/qa/wiki#QE-Core or a better place has to be used to share what is the scope of work, always keeping to a unique source of truth, that is available to the community, keeping SLE's specific information, available to SUSE employees only. 
407 6 okurz
408 1 mgriessmeier
* Latest report based on openQA test results SLE12: http://s.qa.suse.de/test-status-sle12-functional , SLE15: http://s.qa.suse.de/test-status-sle15-functional
409 221 okurz
410 1 mgriessmeier
## In new organization also covered by QE Core and others
411 1 mgriessmeier
412 1 mgriessmeier
* quarterly updated media: former QA Maintenance (QAM) is now part of the various QE squads. However, QU media does happen together with Maintenance Coordination that is not part of these squads.
413 27 okurz
414 1 mgriessmeier
## What we do
415 1 mgriessmeier
416 12 okurz
We collected opinions, personal experiences and preferences starting with the following four topics: What are fun-tasks ("new tests", "collaborate", "do it right"), what parts are annoying ("old & sporadic issues"), what do we think is expected from qsf-u ("be quick", "keep stuff running", "assess quality") and what we should definitely keep doing to prevent stakeholders becoming disappointed ("build validation", "communication & support").
417 27 okurz
418 12 okurz
### How we work on our backlog
419 12 okurz
420 12 okurz
* no "due date"
421 1 mgriessmeier
* we pick up tickets that have not been previously discussed
422 14 okurz
* more flexible choice
423 14 okurz
* WIP-limits:
424 14 okurz
 * global limit of 10 tickets "In Progress"
425 14 okurz
426 12 okurz
* target numbers or "guideline", "should be", in priorities:
427 12 okurz
 1. New, untriaged: 0
428 69 tjyrinki_suse
 2. Workable: 40
429 1 mgriessmeier
 3. New, assigned to [qe-core] or [qe-yast]: ideally less than 200 (should not stop you from triaging)
430 1 mgriessmeier
431 1 mgriessmeier
* SLAs for priority tickets - how to ensure to work on tickets which are more urgent?
432 1 mgriessmeier
 * "taken": <1d: immediate -> looking daily
433 12 okurz
 * 2-3d: urgent
434 1 mgriessmeier
 * first goal is "urgency removal": <1d: immediate, 1w: urgent
435 12 okurz
436 1 mgriessmeier
* our current "cycle time" is 1h - 1y (maximum, with interruptions)
437 1 mgriessmeier
438 1 mgriessmeier
* everybody should set priority + milestone in obvious cases, e.g. new reproducible test failures in multiple critical scenarios, in general case the PO decides
439 27 okurz
440 1 mgriessmeier
### How we like to choose our battles
441 1 mgriessmeier
442 1 mgriessmeier
We self-assessed our tasks on a scale from "administrative" to "creative" and found in the following descending order: daily test review (very "administrative"), ticket triaging, milestone validation, code review, create needles, infrastructure issues, fix and cleanup tests, find bugs while fixing failing tests, find bugs while designing new tests, new automated tests (very "creative"). Then we found we appreciate if our work has a fair share of both sides. Probably a good ratio is 60% creative plus 40% administrative tasks. Both types have their advantages and we should try to keep the healthy balance.
443 1 mgriessmeier
444 27 okurz
445 1 mgriessmeier
### What "product(s)" do we (really) *care* about?
446 1 mgriessmeier
447 1 mgriessmeier
Brainstorming results:
448 1 mgriessmeier
449 1 mgriessmeier
* openSUSE Krypton -> good example of something that we only remotely care about or not at all even though we see the connection point, e.g. test plasma changes early before they reach TW or Leap as operating systems we rely on or SLE+packagehub which SUSE does not receive direct revenue from but indirect benefit. Should be "community only", that includes members from QSF though
450 1 mgriessmeier
* openQA -> (like OBS), helps to provide ROI for SUSE
451 1 mgriessmeier
* SLE(S) (in development versions)
452 1 mgriessmeier
* Tumbleweed
453 1 mgriessmeier
* Leap, because we use it
454 1 mgriessmeier
* SLES HA
455 1 mgriessmeier
* SLE migration
456 1 mgriessmeier
* os-autoinst-distri-opensuse+backend+needles
457 1 mgriessmeier
458 1 mgriessmeier
From this list strictly no "product" gives us direct revenue however most likely SLE(S) (as well as SLES HA and SLE migration) are good examples of direct connection to revenue (based on SLE subscriptions). Conducting a poll in the team has revealed that 3 persons see "SLE(S)" as our main product and 3 see "os-autoinst-distri-opensuse+backend+needles" as the main product. We mainly agreed that however we can not *own* a product like "SLE" because that product is mainly not under our control.
459 1 mgriessmeier
460 1 mgriessmeier
Visualizing "cost of testing" vs. "risk of business impact" showed that both metrics have an inverse dependency, e.g. on a range from "upstream source code" over "package self-tests", "openSUSE Factory staging", "Tumbleweed", "SLE" we consider SLE to have the highest business risk attached and therefore defines our priority however testing at upstream source level is considered most effective to prevent higher cost of bugs or issues. Our conclusion is that we must ensure that the high-risk SLE base has its quality assured while supporting a quality assurance process as early as possible in the development process. package self-tests as well as the openQA staging tests are seen as a useful approach in that direction as well as "domain specfic specialist QA engineers" working closely together with according in-house development parties.
461 27 okurz
462 1 mgriessmeier
## Documentation
463 1 mgriessmeier
464 1 mgriessmeier
This documentation should only be interesting for the team QA SLE functional. If you find that some of the following topics are interesting for other people, please extract those topics to another wiki section.
465 1 mgriessmeier
466 1 mgriessmeier
### QA SLE functional Dashboards
467 1 mgriessmeier
468 4 szarate
In room 3.2.15 from Nuremberg office are two dedicated laptops each with a monitor attached showing a selected overview of openQA test resuls with important builds from SLE and openSUSE.
469 1 mgriessmeier
Such laptops are configured with a root account with the default password for production machines. First point of contact: [slindomansilla.suse.com](mailto:slindomansilla@suse.com), (okurz@suse.de)[mailto:okurz@suse.de]
470 1 mgriessmeier
471 1 mgriessmeier
* ''dashboard-osd-3215.suse.de'': Showing current view of openqa.suse.de filtered for some job group results, e.g. "Functional"
472 1 mgriessmeier
* ''dashboard-o3-3215.suse.de'': Showing current view of openqa.opensuse.org filtered for some job group results which we took responsibility to review and are mostly interested in
473 24 dheidler
474 1 mgriessmeier
### dashboard-osd-3215
475 1 mgriessmeier
476 1 mgriessmeier
* OS: openSUSE Tumbleweed
477 1 mgriessmeier
* Services: ssh, mosh, vnc, x2x
478 1 mgriessmeier
* Users:
479 1 mgriessmeier
** root
480 1 mgriessmeier
** dashboard
481 1 mgriessmeier
* VNC: `vncviewer dashboard-osd-3215`
482 1 mgriessmeier
* X2X: `ssh -XC dashboard@dashboard-osd-3215 x2x -west -to :0.0`
483 1 mgriessmeier
** (attaches the dashboard monitor as an extra display to the left of your screens. Then move the mouse over and the attached X11 server will capture mouse and keyboard)
484 1 mgriessmeier
485 1 mgriessmeier
#### Content of /home/dashboard/.xinitrc
486 3 szarate
487 1 mgriessmeier
```
488 1 mgriessmeier
#
489 1 mgriessmeier
# Source common code shared between the
490 1 mgriessmeier
# X session and X init scripts
491 1 mgriessmeier
#
492 1 mgriessmeier
. /etc/X11/xinit/xinitrc.common
493 1 mgriessmeier
494 1 mgriessmeier
xset -dpms
495 1 mgriessmeier
xset s off
496 1 mgriessmeier
xset s noblank
497 1 mgriessmeier
[...]
498 1 mgriessmeier
#
499 1 mgriessmeier
# Add your own lines here...
500 1 mgriessmeier
#
501 3 szarate
$HOME/bin/osd_dashboard &
502 1 mgriessmeier
```
503 1 mgriessmeier
504 1 mgriessmeier
#### Content of /home/dashboard/bin/osd_dashboard
505 3 szarate
506 1 mgriessmeier
```
507 1 mgriessmeier
#!/bin/bash
508 1 mgriessmeier
509 1 mgriessmeier
DISPLAY=:0 unclutter &
510 1 mgriessmeier
511 1 mgriessmeier
DISPLAY=:0 xset -dpms
512 1 mgriessmeier
DISPLAY=:0 xset s off
513 1 mgriessmeier
DISPLAY=:0 xset s noblank
514 1 mgriessmeier
515 20 dheidler
url="${url:-"https://openqa.suse.de/?group=SLE+15+%2F+%28Functional%7CAutoyast%29&default_expanded=1&limit_builds=3&time_limit_days=14&show_tags=1&fullscreen=1#"}"
516 3 szarate
DISPLAY=:0 chromium --kiosk "$url"
517 1 mgriessmeier
```
518 1 mgriessmeier
519 1 mgriessmeier
#### Cron job:
520 3 szarate
521 1 mgriessmeier
```
522 23 dheidler
Min     H       DoM     Mo      DoW     Command
523 3 szarate
*	*	*	*	*	/home/dashboard/bin/reload_chromium
524 1 mgriessmeier
```
525 21 dheidler
526 1 mgriessmeier
#### Content of /home/dashboard/bin/reload_chromium
527 3 szarate
528 1 mgriessmeier
```
529 1 mgriessmeier
#!/bin/bash
530 1 mgriessmeier
531 1 mgriessmeier
DISPLAY=:0 xset -dpms
532 1 mgriessmeier
DISPLAY=:0 xset s off
533 1 mgriessmeier
DISPLAY=:0 xset s noblank
534 22 dheidler
535 21 dheidler
DISPLAY=:0 xdotool windowactivate $(DISPLAY=:0 xdotool search --class Chromium)
536 21 dheidler
DISPLAY=:0 xdotool key F5
537 3 szarate
DISPLAY=:0 xdotool windowactivate $(DISPLAY=:0 xdotool getactivewindow)
538 1 mgriessmeier
```
539 1 mgriessmeier
540 1 mgriessmeier
#### Issues:
541 1 mgriessmeier
542 1 mgriessmeier
* ''When the screen shows a different part of the web page''
543 1 mgriessmeier
** a simple mouse scroll through vnc or x2x may suffice.
544 1 mgriessmeier
* ''When the builds displayed are freeze without showing a new build, it usually means that midori, the browser displaying the info on the screen, crashed.''
545 1 mgriessmeier
** you can try to restart midori this way:
546 1 mgriessmeier
*** ps aux | grep midori
547 1 mgriessmeier
*** kill $pid
548 1 mgriessmeier
*** /home/dashboard/bin/osd_dashboard
549 25 dheidler
** If this also doesn't work, restart the machine.
550 25 dheidler
551 25 dheidler
552 25 dheidler
### dashboard-o3
553 25 dheidler
554 25 dheidler
* Raspberry Pi 3B+
555 25 dheidler
* IP: `10.160.65.207`
556 25 dheidler
557 25 dheidler
#### Content of /home/tux/.xinitrc
558 25 dheidler
```
559 25 dheidler
#!/bin/bash
560 25 dheidler
561 25 dheidler
unclutter &
562 25 dheidler
openbox &
563 25 dheidler
xset s off
564 25 dheidler
xset -dpms
565 25 dheidler
sleep 5
566 25 dheidler
url="https://openqa.opensuse.org?group=openSUSE Tumbleweed\$|openSUSE Leap [0-9]{2}.?[0-9]*\$|openSUSE Leap.\*JeOS\$|openSUSE Krypton|openQA|GNOME Next&limit_builds=2&time_limit_days=14&&show_tags=1&fullscreen=1#build-results"
567 25 dheidler
chromium --kiosk "$url" &
568 25 dheidler
569 25 dheidler
while sleep 300 ; do
570 25 dheidler
        xdotool windowactivate $(xdotool search --class Chromium)
571 25 dheidler
        xdotool key F5
572 25 dheidler
        xdotool windowactivate $(xdotool getactivewindow)
573 25 dheidler
done
574 25 dheidler
```
575 25 dheidler
576 25 dheidler
#### Content of /usr/share/lightdm/lightdm.conf.d/50-suse-defaults.conf
577 25 dheidler
```
578 25 dheidler
[Seat:*]
579 25 dheidler
pam-service = lightdm
580 25 dheidler
pam-autologin-service = lightdm-autologin
581 25 dheidler
pam-greeter-service = lightdm-greeter
582 25 dheidler
xserver-command=/usr/bin/X
583 25 dheidler
session-wrapper=/etc/X11/xdm/Xsession
584 25 dheidler
greeter-setup-script=/etc/X11/xdm/Xsetup
585 25 dheidler
session-setup-script=/etc/X11/xdm/Xstartup
586 25 dheidler
session-cleanup-script=/etc/X11/xdm/Xreset
587 25 dheidler
autologin-user=tux
588 25 dheidler
autologin-timeout=0
589 1 mgriessmeier
```