https://progress.opensuse.org/https://progress.opensuse.org/themes/openSUSE/favicon/favicon.ico?15829177842021-04-12T19:23:14ZopenSUSE Project Management ToolopenSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=3968062021-04-12T19:23:14Zcboltzsuse-beta@cboltz.de
<ul></ul><p><a href="mailto:paka@opensuse.org">paka@opensuse.org</a> wrote:</p>
<blockquote>
<p>I am unable to access my account settings, I cannot log in to<br>
<a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp" class="external">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a></p>
</blockquote>
<p>Just wondering - where did you find that link? (IIRC it's the link that was used with the old login system, before the migration last year, so if it's still mentioned somewhere, that place needs an update.)</p>
<p>You should be able to change your account settings on <a href="https://idp-portal.suse.com/" class="external">https://idp-portal.suse.com/</a></p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=3968122021-04-12T21:00:39Zpaka@opensuse.orgpaka@opensuse.org
<ul></ul><ul>
<li><a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> <a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> [04-12-21 15:24]:
> [openSUSE Tracker]
> Issue <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a> has been updated by cboltz.
>
>
> <a href="mailto:paka@opensuse.org">paka@opensuse.org</a> wrote:
> > I am unable to access my account settings, I cannot log in to
> > <a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp" class="external">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a>
>
> Just wondering - where did you find that link? (IIRC it's the link that was used with
> the old login system, before the migration last year, so if it's still mentioned
> somewhere, that place needs an update.)>
> You should be able to change your account settings on <a href="https://idp-portal.suse.com/" class="external">https://idp-portal.suse.com/</a></li>
</ul>
<p>that site, idp-portal, appears to allow changing pasword and email and I can log into it. But I only want to change my host address for "<a href="mailto:paka@opensuse.org">paka@opensuse.org</a>" and Carlos has successfully handled that.<br>
the referring site to <a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp" class="external">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a> is:<br>
<a href="https://connect.opensuse.org/pg/settings/user/paka/edit/" class="external">https://connect.opensuse.org/pg/settings/user/paka/edit/</a></p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=3999032021-04-22T12:56:44Zpjessenper@computer.org
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Resolved</i></li></ul><p>It sounds like the issue was resolved? if not, please reopen.</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=3999362021-04-22T13:25:22Zpaka@opensuse.orgpaka@opensuse.org
<ul><li><strong>Status</strong> changed from <i>Resolved</i> to <i>New</i></li></ul><ul>
<li><a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> <a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> [04-22-21 08:59]:
> [openSUSE Tracker]
> Issue <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a> has been updated by pjessen.
>
> Status changed from New to Resolved
>
> It sounds like the issue was resolved? if not, please reopen.
>
> ----------------------------------------
> tickets <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a>: unable to log in to
> <a href="https://progress.opensuse.org/issues/91025#change-399903" class="external">https://progress.opensuse.org/issues/91025#change-399903</a>
>
> * Author: <a href="mailto:paka@opensuse.org">paka@opensuse.org</a>
> * Status: Resolved
> * Priority: Normal
> * Assignee:
> * Category:
> * Target version:
> ----------------------------------------
> I am unable to access my account settings, I cannot log in to
> <a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp" class="external">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a>
>
> I get 404 from that page and when using the drop-down "account" to login,
> it returns failed. note that I have no problem logging into bugzilla or
> opensuse.org.
>
> I have tried to reset the password by email and sms but neither sends me
> the verification code.</li>
</ul>
<p>I am still unable to log into<br>
<a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp" class="external">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a><br>
as previously reported</p>
<p>I can log into bugzilla and idp-portal.suse.com</p>
<p>and I do not have access to the redmine issue cited above.</p>
<p>afaik, there has been no action, I have not been contacted.</p>
<p>-- <br>
(paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri<br>
<a href="http://en.opensuse.org" class="external">http://en.opensuse.org</a> openSUSE Community Member facebook/ptilopteri<br>
Photos: <a href="http://wahoo.no-ip.org/piwigo" class="external">http://wahoo.no-ip.org/piwigo</a> paka @ IRCnet freenode</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=3999452021-04-22T14:06:30Zpjessenper@computer.org
<ul></ul><p><a href="mailto:paka@opensuse.org">paka@opensuse.org</a> wrote:</p>
<blockquote>
<p>I am still unable to log into<br>
<a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp" class="external">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a><br>
as previously reported</p>
</blockquote>
<p>FWIW, I too get a 404 from that page.</p>
<blockquote>
<p>and I do not have access to the redmine issue cited above.</p>
</blockquote>
<p>It was left as "private" due to the nature of the issue - I have added you as a watcher, dunno if that helps?</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4075932021-05-16T07:39:16Zlrupp
<ul><li><strong>Category</strong> set to <i>Accounts</i></li></ul> openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4076052021-05-16T11:54:00Zpaka@opensuse.orgpaka@opensuse.org
<ul></ul><ul>
<li><a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> <a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> [05-16-21 03:40]:
> [openSUSE Tracker]
> Issue <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a> has been updated by lrupp.
>
> Category set to Accounts and GDPR
>
> ----------------------------------------
> tickets <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a>: unable to log in to
> <a href="https://progress.opensuse.org/issues/91025#change-407593" class="external">https://progress.opensuse.org/issues/91025#change-407593</a>
>
> * Author: <a href="mailto:paka@opensuse.org">paka@opensuse.org</a>
> * Status: New
> * Priority: Normal
> * Assignee:
> * Category: Accounts and GDPR
> * Target version:
> ----------------------------------------
> I am unable to access my account settings, I cannot log in to
> <a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp" class="external">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a>
>
> I get 404 from that page and when using the drop-down "account" to login,
> it returns failed. note that I have no problem logging into bugzilla or
> opensuse.org.
>
> I have tried to reset the password by email and sms but neither sends me
> the verification code.
>
> tks,</li>
</ul>
<p>And I am apparently unable to even view the issue I created. :(</p>
<p>-- <br>
(paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri<br>
<a href="http://en.opensuse.org" class="external">http://en.opensuse.org</a> openSUSE Community Member facebook/ptilopteri<br>
Photos: <a href="http://wahoo.no-ip.org/piwigo" class="external">http://wahoo.no-ip.org/piwigo</a> paka @ IRCnet freenode</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4264782021-07-13T12:45:44Zlrupp
<ul><li><strong>Assignee</strong> set to <i>SUSE-Admins</i></li></ul> openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4329362021-08-03T18:55:59Zesujskaja
<ul></ul><p>May I ask, what do you need this access for? It's non-existing resource anymore, all profiles were migrated to idp-portal,</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4329632021-08-04T03:21:41Zpaka@opensuse.orgpaka@opensuse.org
<ul></ul><ul>
<li><a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> <a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> [08-03-21 14:57]:
> [openSUSE Tracker]
> Issue <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a> has been updated by esujskaja.
>
>
> May I ask, what do you need this access for? It's non-existing resource anymore, all profiles were migrated to idp-portal,
>
> ----------------------------------------
> tickets <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a>: unable to log in to
> <a href="https://progress.opensuse.org/issues/91025#change-432936">https://progress.opensuse.org/issues/91025#change-432936</a>
>
> * Author: <a href="mailto:paka@opensuse.org">paka@opensuse.org</a>
> * Status: New
> * Priority: Normal
> * Assignee: SUSE-IT
> * Category: Accounts and GDPR
> * Target version:
> ----------------------------------------
> I am unable to access my account settings, I cannot log in to
> <a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a>
>
> I get 404 from that page and when using the drop-down "account" to login,
> it returns failed. note that I have no problem logging into bugzilla or
> opensuse.org.
>
> I have tried to reset the password by email and sms but neither sends me
> the verification code.
>
> tks,
>
> --
> (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri
> <a href="http://en.opensuse.org%C2%A0%C2%A0%C2%A0">http://en.opensuse.org </a> openSUSE Community Member facebook/ptilopteri
> Photos: <a href="http://wahoo.no-ip.org/piwigo%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0">http://wahoo.no-ip.org/piwigo </a> paka @ IRCnet freenode
>
>
>
> --
> You have received this notification because you have either subscribed to it, or are involved in it.
> To change your notification preferences, please click here: <a href="http://progress.opensuse.org/my/account">http://progress.opensuse.org/my/account</a></li>
</ul>
<p>I cannot understand how you would expect me to respond to this post/issue<br>
when you have removed autorization from me to see or comment on this<br>
issue, 403 You are not authorized to access this page.</p>
<p>fwiw: it is where I was directed to edit my opensuse email address and<br>
where it should be addressed.</p>
<p>seems it is no longer possible from all the problems trying to access.</p>
<p>you should remove the references from the web pages if it is no longer<br>
pertinent. but you know that.</p>
<p>-- <br>
(paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri<br>
<a href="http://en.opensuse.org">http://en.opensuse.org</a> openSUSE Community Member facebook/ptilopteri<br>
Photos: <a href="http://wahoo.no-ip.org/piwigo">http://wahoo.no-ip.org/piwigo</a> paka @ IRCnet freenode</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4330552021-08-04T08:52:16Zesujskaja
<ul></ul><p>Hi Patrick,</p>
<p>Sorry about the whole frustration. It looks like there is some misunderstanding there. Let me check.</p>
<ol>
<li>Your account is now being managed via idp-portal.suse.com, I see your account active, looks like you're ok on that matter.</li>
<li><a href="https://connect.opensuse.org/" class="external">https://connect.opensuse.org/</a> is a deprecated service, this page does not exist anymore, so misleading link does not exist too.</li>
<li>The direct link to the thread we are in is: <a href="https://progress.opensuse.org/issues/91025" class="external">https://progress.opensuse.org/issues/91025</a>. Are you able to log in and see it?
Are you able to log into forums and see the content? - <a href="https://forums.opensuse.org/" class="external">https://forums.opensuse.org/</a></li>
</ol>
<p>If you still experiensing some troubles, please describe srep by step what you're doing and which resposes you're recieveing, then we will be able to help. <br>
Thank you.<br>
E. Sujskaja</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4332022021-08-04T11:50:24Zpaka@opensuse.orgpaka@opensuse.org
<ul></ul><ul>
<li><a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> <a href="mailto:redmine@opensuse.org">redmine@opensuse.org</a> [08-04-21 04:53]:
> [openSUSE Tracker]
> Issue <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a> has been updated by esujskaja.
>
>
> Hi Patrick,
>
> Sorry about the whole frustration. It looks like there is some misunderstanding there. Let me check.
>
> 1. Your account is now being managed via idp-portal.suse.com, I see your account active, looks like you're ok on that matter.
> 2. <a href="https://connect.opensuse.org/">https://connect.opensuse.org/</a> is a deprecated service, this page does not exist anymore, so misleading link does not exist too.
> 3. The direct link to the thread we are in is: <a href="https://progress.opensuse.org/issues/91025">https://progress.opensuse.org/issues/91025</a>. Are you able to log in and see it?
> Are you able to log into forums and see the content? - <a href="https://forums.opensuse.org/">https://forums.opensuse.org/</a>
>
> If you still experiensing some troubles, please describe srep by step what you're doing and which resposes you're recieveing, then we will be able to help.
> Thank you.
> E. Sujskaja
>
>
>
> ----------------------------------------
> tickets <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a>: unable to log in to
> <a href="https://progress.opensuse.org/issues/91025#change-433055">https://progress.opensuse.org/issues/91025#change-433055</a>
>
> * Author: <a href="mailto:paka@opensuse.org">paka@opensuse.org</a>
> * Status: New
> * Priority: Normal
> * Assignee: SUSE-IT
> * Category: Accounts and GDPR
> * Target version:
> ----------------------------------------
> I am unable to access my account settings, I cannot log in to
> <a href="https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp">https://www.suse.com/selfreg/jsp/protected/manageAccount.jsp</a>
>
> I get 404 from that page and when using the drop-down "account" to login,
> it returns failed. note that I have no problem logging into bugzilla or
> opensuse.org.
>
> I have tried to reset the password by email and sms but neither sends me
> the verification code.
>
> tks,
>
> --
> (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri
> <a href="http://en.opensuse.org%C2%A0%C2%A0%C2%A0">http://en.opensuse.org </a> openSUSE Community Member facebook/ptilopteri
> Photos: <a href="http://wahoo.no-ip.org/piwigo%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0">http://wahoo.no-ip.org/piwigo </a> paka @ IRCnet freenode</li>
</ul>
<p>I do not seem to even be able to view this redmine issue <a class="issue tracker-10 status-5 priority-4 priority-default closed parent" title="tickets: unable to log in to (Closed)" href="https://progress.opensuse.org/issues/91025">#91025</a> which I<br>
initiated. Isn't that rather odd, cannot access my own report?</p>
<p>I cannot access <a href="https://progress.opensuse.org/issues/91025">https://progress.opensuse.org/issues/91025</a></p>
<p>I can access forums.opensuse.org.</p>
<p>-- <br>
(paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri<br>
<a href="http://en.opensuse.org">http://en.opensuse.org</a> openSUSE Community Member facebook/ptilopteri<br>
Photos: <a href="http://wahoo.no-ip.org/piwigo">http://wahoo.no-ip.org/piwigo</a> paka @ IRCnet freenode</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4332292021-08-04T12:47:42Zesujskaja
<ul><li><strong>Assignee</strong> changed from <i>SUSE-Admins</i> to <i>opensuse-admin</i></li></ul><p>It's absolutely odd.<br>
Though, since you're able to log into forums - our identity provider, UCS, is doing ok: I'm part of SUSE IT team, who is managing this service - that's why I was trying to identify, if there is a problem on that stage. </p>
<p>So it's something with the permissions on progress itself, which SUSE IT does not touch. I've reassigned the ticket to the opensuse admins, hopefully they will be able to investigate further.<br>
Thank you for your patience.</p>
<p>Zhenya </p>
<p>Evženie Šujskaja (<a href="mailto:esujskaja@suse.com">esujskaja@suse.com</a>)<br>
+420 702 285 979<br>
Engineering Infrastructure team lead<br>
Křižíkova 148/34 <br>
186 00 Praha, CZ</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4332712021-08-04T15:07:48Zlrupp
<ul><li><strong>Private</strong> changed from <i>Yes</i> to <i>No</i></li></ul><p>Simple as that: as long as a ticket is marked as "private", the issue can not be seen by anyone else than the members of the group.</p>
<p>I removed the private flag now, so Patrick should be able to see the whole story. </p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4332742021-08-04T15:08:10Zlrupp
<ul><li><strong>Assignee</strong> changed from <i>opensuse-admin</i> to <i>SUSE-Admins</i></li></ul> openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4354432021-08-16T12:56:24Zesujskaja
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Feedback</i></li><li><strong>Assignee</strong> changed from <i>SUSE-Admins</i> to <i>opensuse-admin</i></li></ul><p>Hi Partick,<br>
Do you still have any trobles?</p>
<p>Thanks!<br>
Z</p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4354582021-08-16T13:02:59Zpakapaka@wahoo.no-ip.org
<ul></ul><p>I can now log in a comment on:<br>
<a href="https://progress.opensuse.org/issues/91025#change-433274" class="external">https://progress.opensuse.org/issues/91025#change-433274</a></p>
openSUSE admin - tickets #91025: unable to log in tohttps://progress.opensuse.org/issues/91025?journal_id=4891412022-02-09T17:44:52Zlrupp
<ul><li><strong>Status</strong> changed from <i>Feedback</i> to <i>Closed</i></li></ul><p>Looks like the problem is fixed. Closing ticket...</p>