action #88768
closed[sle][migration][sle15sp3][regression] test fails in install_service - failed to unlock screen on s390x
10%
Description
Observation¶
openQA test in scenario sle-15-SP3-Regression-on-Migration-from-SLE15-SPx-s390x-online_sles15sp2_pscc_basesys-srv-desk-dev-contm-lgm-py2-tsm-wsm_all_full@s390x-kvm-sle12 fails in
install_service
The different behavior for unlock system on different system version, such as on SLES15SP3 it will directly show the login window for bernhard, while on SLES15SP2 is this issue. If this is not a bug, we need deal with the different behavior on different system versions, to choose user to unlock the system.
Test suite description¶
Reproducible¶
Fails since (at least) Build 23.1
Expected result¶
Last good: (unknown) (or more recent)
Further details¶
Always latest result in this scenario: latest
Updated by leli about 3 years ago
- Subject changed from [sle][migration][sle15sp3][regression] test fails in install_service to [sle][migration][sle15sp3][regression] test fails in install_service - need choose Bernhard to unlock screen
Updated by leli about 3 years ago
- Subject changed from [sle][migration][sle15sp3][regression] test fails in install_service - need choose Bernhard to unlock screen to [sle][migration][sle15sp3][regression] test fails in install_service - failed to unlock screen on s390x
Updated by leli about 3 years ago
It seems this issue won't happened on SLE12, https://openqa.nue.suse.com/tests/5506788#step/install_service/28
Updated by leli about 3 years ago
- Status changed from New to In Progress
- % Done changed from 0 to 10
Add workaround of mouse move to quit the screen lock:
Wait https://openqa.nue.suse.com/tests/5564495 and https://openqa.nue.suse.com/tests/5564496 to verify.
Updated by leli about 3 years ago
It may for the gdm restarted after vnc reconnected, I will try to add a loop to use mouse_set to make system recall.
Updated by leli about 3 years ago
- Status changed from In Progress to Rejected
filed a bug for this issue https://bugzilla.suse.com/show_bug.cgi?id=1182958, so just reject the ticket and we can re-open it if needed.
Updated by leli about 3 years ago
- Status changed from Rejected to In Progress
Currently I think it is for the vnc configure issue which cause the vnc connection lost and re-connect after press the lock screen button on s390x.
I tried to add console/yast2_vnc to configure vnc correctly before the users test.
Wait https://openqa.nue.suse.com/tests/5590234 to verify.
Updated by leli about 3 years ago
Can't reproduce this issue manually on the same image.
Updated by leli about 3 years ago
Try to update the qcow with correct vnc configuration.
Updated by leli about 3 years ago
fix the send key issue in yast2-vnic, re-run and wait https://openqa.nue.suse.com/tests/5625794#details
Updated by leli about 3 years ago
Reject this ticket again and track it in bsc#1182958 which re-assigned to vnc dev team now.
Updated by coolgw almost 3 years ago
- Estimated time changed from 16.00 h to 8.00 h