https://progress.opensuse.org/https://progress.opensuse.org/themes/openSUSE/favicon/favicon.ico?15829177842019-07-29T19:20:15ZopenSUSE Project Management ToolopenSUSE admin - tickets #54776: Bugzilla and Forums connection resethttps://progress.opensuse.org/issues/54776?journal_id=2307862019-07-29T19:20:15Zcboltzsuse-beta@cboltz.de
<ul><li><strong>Category</strong> set to <i>Servers hosted in Provo</i></li><li><strong>Private</strong> changed from <i>Yes</i> to <i>No</i></li></ul><p>I'm afraid that's a well-known problem - the services running in Provo (bugzilla and forums) have "random" logouts and sometimes other problems. We still hope that MF-IT gets this fixed, but based on my experience with them, my hope is limited :-(</p>
<p>In the meantime, I can only recommend to try again. Some people also reported that clearing cookies (or using a private browser window) helps.</p>
openSUSE admin - tickets #54776: Bugzilla and Forums connection resethttps://progress.opensuse.org/issues/54776?journal_id=2309482019-07-30T07:59:58ZNickLionw01dnick@gmail.com
<ul></ul><p>It's sad that nothing could be done. Now bugzilla returns MySQL connection error:</p>
<p>Server error!<br>
The server encountered an internal error and was unable to complete your request.</p>
<p>Error message: <br>
Can't connect to the database. Error: Can't connect to MySQL server on 'claude.provo.novell.com' (111) Is your database installed and up and running? Do you have the correct username and password selected in localconfig? ,</p>
<p>If you think this is a server error, please contact the webmaster.</p>
<p>Error 500<br>
bugzilla.opensuse.org<br>
Tue Jul 30 07:52:24 2019<br>
Apache</p>
openSUSE admin - tickets #54776: Bugzilla and Forums connection resethttps://progress.opensuse.org/issues/54776?journal_id=2311282019-07-30T11:06:33Zcboltzsuse-beta@cboltz.de
<ul></ul><p>The database problem is/was a different issue and was fixed surprisingly fast, see ticket <a class="issue tracker-7 status-3 priority-7 priority-highest closed" title="communication: bugzilla.o.o unable to reach database: "Can't connect to the database. Error: Can't connect to My... (Resolved)" href="https://progress.opensuse.org/issues/54818">#54818</a>. Nevertheless, thanks for reporting it!</p>
openSUSE admin - tickets #54776: Bugzilla and Forums connection resethttps://progress.opensuse.org/issues/54776?journal_id=2339542019-08-10T17:07:09Zadammamajer@suse.com
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Resolved</i></li></ul><p>I will close this as resolved as these services function again.</p>