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tickets #182015

closed

progress.opensuse.org intermittently goes down and comes back at some specific time

Added by gpathak 12 days ago. Updated 11 days ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Redmine
Target version:
-
Start date:
2025-05-08
Due date:
% Done:

0%

Estimated time:

Description

Observation

We are observing slow response and intermittent service outage for a very short amount of time causing interruptions.
The error page says: We are very sorry, but the requested service is currently not available.

This happens randomly, but I noticed it happening between 5:30 and 6:30 AM GMT.

This was also brought up in #eng-testing


Related issues 1 (0 open1 closed)

Copied to openSUSE admin - tickets #182045: progress.opensuse.org often responds with "Slow down, fast geeko!" in particular when accessed from SUSE Nbg officesResolvedcrameleon2025-05-08

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Actions #1

Updated by crameleon 12 days ago

  • Status changed from New to In Progress
  • Assignee set to crameleon
  • Private changed from Yes to No

Hello,

thanks for the ticket, I just submitted some restrictions to Gantt via https://gitlab.infra.opensuse.org/infra/salt/-/merge_requests/2456 both due to https://progress.opensuse.org/issues/181934 and due to those paths being rather expensive and a problematic crawler target, going by lots of requests like these:

May  8 08:57:50 atlas1 haproxy[6974]: 111.41.36.56:7733 [08/May/2025:08:57:42.932] http~ redmine/progressoo 0/4306/0/2577/7196 200 143731 - - CL-- 16517/15980/84/16/0 0/77 "GET /issues/gantt.pdf?month=6&months=6&year=2075&zoom=1 HTTP/1.1"
May  8 08:57:51 atlas1 haproxy[6974]: 110.229.42.50:63718 [08/May/2025:08:57:42.511] http~ redmine/progressoo 0/4444/1/3882/8604 200 1003511 - - CD-- 16530/15994/71/15/0 0/76 "GET /issues/gantt?month=1&months=6&year=1980&zoom=2 HTTP/1.1"
May  8 08:58:06 atlas1 haproxy[6974]: 223.88.61.191:28978 [08/May/2025:08:57:58.314] http~ redmine/progressoo 0/3262/1/4371/7918 200 1047671 - - CL-- 16607/16046/89/16/0 0/61 "GET /issues/gantt?month=12&months=6&year=2073&zoom=4 HTTP/1.1"
May  8 08:58:13 atlas1 haproxy[6974]: 182.100.118.212:52898 [08/May/2025:08:57:32.603] http~ redmine/progressoo 0/4595/0/3950/40520 200 173402 - - cD-- 16704/16121/157/15/0 0/68 "GET /issues/gantt?month=8&months=6&year=1978&zoom=4 HTTP/1.1"
Actions #2

Updated by crameleon 12 days ago · Edited

  • Status changed from In Progress to Feedback

I deployed these changes now (https://progress.opensuse.org/projects/opensuse-admin/repository/salt/revisions/83b9fbd7df2cda765dfc740c4583b73609485676), and the expensive requests reduced - on a first glance, it feels more snappy already, but please test as well and let me know.

Actions #3

Updated by okurz 11 days ago

  • Copied to tickets #182045: progress.opensuse.org often responds with "Slow down, fast geeko!" in particular when accessed from SUSE Nbg offices added
Actions #4

Updated by crameleon 11 days ago

  • Status changed from Feedback to Resolved

I additionally completed #181676, #181643 and an update to 6.0.5 now.

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