tickets #182015
closedprogress.opensuse.org intermittently goes down and comes back at some specific time
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Description
Observation¶
We are observing slow response and intermittent service outage for a very short amount of time causing interruptions.
The error page says: We are very sorry, but the requested service is currently not available.
This happens randomly, but I noticed it happening between 5:30 and 6:30 AM GMT.
This was also brought up in #eng-testing
Updated by crameleon 12 days ago
- Status changed from New to In Progress
- Assignee set to crameleon
- Private changed from Yes to No
Hello,
thanks for the ticket, I just submitted some restrictions to Gantt via https://gitlab.infra.opensuse.org/infra/salt/-/merge_requests/2456 both due to https://progress.opensuse.org/issues/181934 and due to those paths being rather expensive and a problematic crawler target, going by lots of requests like these:
May 8 08:57:50 atlas1 haproxy[6974]: 111.41.36.56:7733 [08/May/2025:08:57:42.932] http~ redmine/progressoo 0/4306/0/2577/7196 200 143731 - - CL-- 16517/15980/84/16/0 0/77 "GET /issues/gantt.pdf?month=6&months=6&year=2075&zoom=1 HTTP/1.1"
May 8 08:57:51 atlas1 haproxy[6974]: 110.229.42.50:63718 [08/May/2025:08:57:42.511] http~ redmine/progressoo 0/4444/1/3882/8604 200 1003511 - - CD-- 16530/15994/71/15/0 0/76 "GET /issues/gantt?month=1&months=6&year=1980&zoom=2 HTTP/1.1"
May 8 08:58:06 atlas1 haproxy[6974]: 223.88.61.191:28978 [08/May/2025:08:57:58.314] http~ redmine/progressoo 0/3262/1/4371/7918 200 1047671 - - CL-- 16607/16046/89/16/0 0/61 "GET /issues/gantt?month=12&months=6&year=2073&zoom=4 HTTP/1.1"
May 8 08:58:13 atlas1 haproxy[6974]: 182.100.118.212:52898 [08/May/2025:08:57:32.603] http~ redmine/progressoo 0/4595/0/3950/40520 200 173402 - - cD-- 16704/16121/157/15/0 0/68 "GET /issues/gantt?month=8&months=6&year=1978&zoom=4 HTTP/1.1"
Updated by crameleon 12 days ago · Edited
- Status changed from In Progress to Feedback
I deployed these changes now (https://progress.opensuse.org/projects/opensuse-admin/repository/salt/revisions/83b9fbd7df2cda765dfc740c4583b73609485676), and the expensive requests reduced - on a first glance, it feels more snappy already, but please test as well and let me know.
Updated by okurz 11 days ago
- Copied to tickets #182045: progress.opensuse.org often responds with "Slow down, fast geeko!" in particular when accessed from SUSE Nbg offices added