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tickets #17280

closed

new tickets go into "communication" tracker

Added by cboltz about 7 years ago. Updated about 7 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
-
Category:
Redmine
Target version:
-
Start date:
2017-02-23
Due date:
2017-02-25
% Done:

50%

Estimated time:

Description

Since Lars created the "communication" tracker, mails to admin@o.o create a ticket in this tracker instead of "tickets".

Please fix the mail gateway script to set the right tracker.

Actions #1

Updated by tampakrap about 7 years ago

  • Category set to Redmine
  • Assignee set to Anonymous
  • Private changed from Yes to No
Actions #2

Updated by Anonymous about 7 years ago

  • Due date set to 2017-02-25
  • Status changed from New to Resolved
  • % Done changed from 0 to 50
Actions #3

Updated by Anonymous about 7 years ago Private

cboltz wrote:

Since Lars created the "communication" tracker, mails to admin@o.o create a ticket in this tracker instead of "tickets".

Sorry for that - I did not want to create troubles when I created that additional tracker.

Please fix the mail gateway script to set the right tracker.

I checked the script - and it looks like it allows to set a "--tracker" option.
=> adapted /etc/postfix/master.cf on the redmine machine directly to include --tracker tickets in the two redmine lines. I hope this fixes the problem. I did not find a special entry for that file in Salt, so I assume this is currently not under any other control.

=> but needs to be tested...

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