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action #106942

closed

[sle][migration][sle15sp4][regression] test fails in consoletest_finish: login desktop failed

Added by zoecao about 2 years ago. Updated about 2 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
Category:
Bugs in existing tests
Target version:
-
Start date:
2022-02-17
Due date:
% Done:

100%

Estimated time:
8.00 h
Difficulty:

Description

Observation

openQA test in scenario sle-15-SP4-Regression-on-Migration-from-SLE12-SPx-s390x-offline_sles12sp4_ltss_pscc_sdk-asmm-contm-lgm-tcm-wsm_all_full_x11@s390x-kvm-sle12 fails in
consoletest_finish

Reproducible

Fails since (at least) Build 84.1

Expected result

Last good: (unknown) (or more recent)

Further details

Always latest result in this scenario: latest

Actions #1

Updated by zoecao about 2 years ago

  • Tags set to sle, migration, 15sp4, regression
Actions #2

Updated by leli about 2 years ago

  • Estimated time set to 8.00 h

I think this issue may caused by the previous failure of users, so just check the test result when users passed.

Actions #3

Updated by zoecao about 2 years ago

  • Status changed from New to In Progress

Re-run the case to see whether it is reproducible.
https://openqa.nue.suse.com/tests/8202747

Actions #4

Updated by zoecao about 2 years ago

CLoned a job exclude service of users:
http://openqa.suse.de/t8202854

Actions #5

Updated by zoecao about 2 years ago

The cases above are failed with timeout, rerun the cases with timeout_scale=2
https://openqa.nue.suse.com/tests/8206241#
http://openqa.suse.de/tests/8206240#

Actions #6

Updated by zoecao about 2 years ago

  • Status changed from In Progress to Rejected
  • % Done changed from 0 to 100

The issue is caused by users' failed, and another ticket is tracing the users' problem:
https://progress.opensuse.org/issues/104358

And on the latest test results, the consoletest_finish issue is not reproducible, and the case I cloned also pass here:
https://openqa.nue.suse.com/tests/8208890#step/consoletest_finish/17
https://openqa.nue.suse.com/tests/8206241#step/consoletest_finish/27

Actions #7

Updated by openqa_review about 2 years ago

This is an autogenerated message for openQA integration by the openqa_review script:

This bug is still referenced in a failing openQA test: offline_sles12sp4_ltss_pscc_sdk-asmm-contm-lgm-tcm-wsm-pcm_all_full_x11
https://openqa.suse.de/tests/8208890

To prevent further reminder comments one of the following options should be followed:

  1. The test scenario is fixed by applying the bug fix to the tested product or the test is adjusted
  2. The openQA job group is moved to "Released" or "EOL" (End-of-Life)
  3. The bugref in the openQA scenario is removed or replaced, e.g. label:wontfix:boo1234

Expect the next reminder at the earliest in 28 days if nothing changes in this ticket.

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